Freedom251 › Church Check-In Software
iKnow Church
What iKnow Church is
iKnow Church is church management software for handling church contacts, safeguarding, events, finance, communication and administration. Its people database stores contact details and lets churches set access levels so users see information relevant to them. The safeguarding tools cover concerns, case records and Checks/DBS; up to five people can access that module before additional user charges apply. Event features include planning, invitations, tickets and check-in, and the calendar can be embedded on a church website. Finance tools support card and direct-debit donations, giving campaigns, Gift Aid claims through HMRC integration, Apple Pay and Google Pay. Listed processing fees are 1.69% + 30p for debit cards, 1.89% + 30p for credit cards and 1.4% + 20p for direct debit. Plans start at £22 per month, including VAT and access to every module, with contact allowances varying by tier. A 30-day trial requires no payment details. The free member app is available on Android and iOS, and the service also works in a browser.
Who it suits
It suits churches that need shared tools for member records, safeguarding, events and giving. Churches connected with the Church of England may also find the Life Events Diary and stated 35% monthly discount relevant.
What it does well
- Custom access levels for contact records
- Events include invitations, tickets and check-in
- Gift Aid claims use HMRC integration
- Free app includes rotas and push notifications
- Unlimited technical support by email and phone
What to know first
- No free plan
- Safeguarding access covers up to five people before extra charges
- Donation processing fees apply
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| iKnow Church — 701–1,000 Church Contacts | £110 per month; £1,100 (18 months for 10) · 701–1,000 Church Contacts · up to 3,000 Missional Contacts · pricing includes VAT and access to every module | £110 a month |
| iKnow Church — 1,001–1,500 Church Contacts | £137.50 per month; £1,375 (18 months for 10) · 1,001–1,500 Church Contacts · up to 4,000 Missional Contacts · pricing includes VAT and access to every module | £137.50 a month |
| iKnow Church — 1,501–2,000 Church Contacts | £165 per month; £1,650 (18 months for 10) · 1,501–2,000 Church Contacts · up to 5,000 Missional Contacts · pricing includes VAT and access to every module | £165 a month |
| iKnow Church — Under 50 Church Contacts | £22 per month; £220 (18 months for 10) · Under 50 Church Contacts · up to 100 Missional Contacts · pricing includes VAT and access to every module | £22 a month |
| iKnow Church — 51–100 Church Contacts | £33 per month; £330 (18 months for 10) · 51–100 Church Contacts · up to 300 Missional Contacts · pricing includes VAT and access to every module | £33 a month |
| iKnow Church — 101–150 Church Contacts | £44 per month; £440 (18 months for 10) · 101–150 Church Contacts · up to 450 Missional Contacts · pricing includes VAT and access to every module | £44 a month |
| iKnow Church — 151–200 Church Contacts | £55 per month; £550 (18 months for 10) · 151–200 Church Contacts · up to 800 Missional Contacts · pricing includes VAT and access to every module | £55 a month |
| iKnow Church — 200–300 Church Contacts | £66 per month; £660 (18 months for 10) · 200–300 Church Contacts · up to 800 Missional Contacts · pricing includes VAT and access to every module | £66 a month |
The first 8 of 10 plans, as iknowchurch.co.uk lists them, read 10 Oct 2026. The maker's own page has the final word. Every plan
Verdict
iKnow Church brings church administration, safeguarding, events and finance tools together, with mobile and browser access. Its paid plans start at £22 per month and include all modules, while contact limits and donation processing fees are worth checking against a church’s needs.
Facts from iKnow Church's own pages
- Church of England partnership
- iKnow says it has worked with the Church of England since 2018, provides the Life Events Diary, and offers Church of England churches a 35% monthly discount. · iknowchurch.co.uk, 10 Oct 2026
- Events
- The events tools support planning, invitations, tickets and event check-in, and the iKnow calendar can be embedded on a church website. · iknowchurch.co.uk, 10 Oct 2026
- Finance
- The finance module supports donations by card and direct debit, giving campaigns, Gift Aid claims through HMRC integration, and Apple Pay and Google Pay. · iknowchurch.co.uk, 10 Oct 2026
- Founded
- 2002 · iknowchurch.co.uk, 28 Sept 2026
- Headquarters
- Solihull, West Midlands, UK · iknowchurch.co.uk, 28 Sept 2026
- Maker history
- The About page says MD Kyle Cottington started the company in 2002 and that it now works with over 4,000 churches. · iknowchurch.co.uk, 10 Oct 2026
- Mobile app
- The iKnow app is free for iKnow users and includes personal detail updates, events, giving, rotas, tickets, small groups, availability and push notifications. · iknowchurch.co.uk, 10 Oct 2026
- Mobile platforms
- The maker links to an iKnow Church Mobile App and describes app access for church members; it also describes use through the browser version. · iknowchurch.co.uk, 10 Oct 2026
- Payment charges
- The finance charges page lists donation processing fees including Debit Card 1.69% + 30p, Credit Card 1.89% + 30p and Direct Debit 1.4% + 20p. · iknowchurch.co.uk, 10 Oct 2026
- Penetration testing
- iKnow says its software is externally tested by a penetration-testing company. · iknowchurch.co.uk, 10 Oct 2026
- People
- The people database stores church contacts and supports custom access levels so users see information relevant to them. · iknowchurch.co.uk, 10 Oct 2026
- Purpose
- iKnow Church describes itself as church management software providing tools to equip churches and support administration, pastoral care, communication and leadership. · iknowchurch.co.uk, 10 Oct 2026
- Safeguarding
- The safeguarding module manages concerns, case recording and Checks/DBS, and the pricing page says up to five people can access it before additional user charges apply. · iknowchurch.co.uk, 10 Oct 2026
- Security
- The security page says personal data are encrypted at rest, connections use TLS 1.2, each church has its own database, and backups are made nightly with nine-month retention. · iknowchurch.co.uk, 10 Oct 2026
- Support
- The company offers free unlimited technical support by email and phone Monday to Friday, 8:30am–5:00pm, plus tutorials, training events and webinars. · iknowchurch.co.uk, 10 Oct 2026
- Trial
- The maker offers a 30-day free trial with no obligation, takes no payment details during the trial, and says users can try all church administration features. · iknowchurch.co.uk, 10 Oct 2026
Where iKnow Church stands on Freedom251
- Church Check-In Software#22 of 42