Freedom251 › Self Service Software
HelpDocs
by HelpDocs
What HelpDocs is
HelpDocs is a web-based service for publishing help content to internal and external audiences. It supports custom domains, single sign-on, version history, and content analytics. HelpDocs was founded in 2016 and offers three named plans with different editor, language, and AI-credit allowances. Sprout costs $129 a month, billed monthly, and includes 5 editors, 1,000 AI credits per month, 3 languages, and unlimited viewers. Bloom costs $299 a month, billed monthly, with 15 editors, 5,000 AI credits per month, 20 languages, and unlimited viewers. Harvest costs $499 a month, billed monthly, and provides 25 editors, 10,000 AI credits per month, unlimited languages, unlimited viewers, and 2 additional domains. The pricing note lists service from $99/mo when billed annually and a 14-day trial. There is no free plan. HelpDocs runs in a browser, and its publishing audience is listed as both internal and external.
Who it suits
HelpDocs suits teams publishing documentation for employees, customers, or both. It is relevant when editor limits, language coverage, AI credits, custom domains, SSO, and analytics matter.
What it does well
- Publishes to internal and external audiences
- Includes custom domains and single sign-on
- Provides version history and content analytics
- Offers plans with defined editor and language limits
- Includes a 14-day trial
What to know first
- No free plan
- Monthly plans range from 129.00 to 499.00 USD
- Annual starting price and monthly plan prices differ
- Higher plans are needed for more editors and languages
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Sprout | billed monthly · 5 editors · 1,000 AI credits per month · 3 languages · Unlimited viewers | $129 a month |
| Bloom | billed monthly · 15 editors · 5,000 AI credits per month · 20 languages · Unlimited viewers | $299 a month |
| Harvest | billed monthly · 25 editors · 10,000 AI credits per month · Unlimited languages · Unlimited viewers · 2 additional domains | $499 a month |
As helpdocs.io lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
HelpDocs provides browser-based help publishing with domain controls, SSO, history, and analytics. Its three paid plans scale editor counts, languages, AI credits, viewers, and domains, so capacity needs determine the suitable tier.
Facts from HelpDocs's own pages
- Publishing audience
- both · helpdocs.io, 20 Sept 2026
- Content analytics
- Yes · helpdocs.io, 20 Sept 2026
- Custom domain
- Yes · helpdocs.io, 20 Sept 2026
- Founded
- 2016 · helpdocs.io, 28 Sept 2026
- Free plan
- No · helpdocs.io, 20 Sept 2026
- SSO support
- Yes · helpdocs.io, 20 Sept 2026
- Paid from
- 99 · helpdocs.io, 20 Sept 2026
- Version history
- Yes · helpdocs.io, 20 Sept 2026
Where HelpDocs stands on Freedom251
- Self Service Software#20 of 26
- Knowledge base software#127 of 138
- Technical Documentation Software#35 of 37