GymCRM

What GymCRM is

GymCRM is a gym management platform for Indian gym owners and fitness businesses. It brings member records, billing, class management, notifications, lead tracking, QR check-ins, member portals and analytics into a web-based service, with Android and iOS apps also available. Members can check in by scanning a QR code, or staff can select their name. The member portal gives members access to their membership details, attendance, invoices, digital membership cards and bookings. GymCRM accepts UPI, card and cash payments and integrates with Razorpay.

For finding and retaining members, the CRM tracks walk-ins, calls and Instagram direct messages, along with follow-up dates and conversion tracking. Renewal reminders can be sent by email or through the gym’s connected Meta WhatsApp Business API number. On Android, reminders can also be sent from the gym owner’s SIM; the owner is responsible for member consent and TRAI compliance. GymCRM states that queries are scoped to the authenticated user’s gym using Supabase Row-Level Security, and that data in transit uses HTTPS/TLS. Customers own their member records, payment history and documents, and can export members, invoices and payments as CSV. After cancellation, data is retained for 30 days for export before permanent deletion. The service is optimized for one location; gyms with multiple branches are directed to support.

Who it suits

GymCRM suits Indian gym owners and fitness businesses that want to manage members, payments, attendance and leads across web, Android and iOS. Its single-location focus makes it a better fit for one-gym operations; multi-branch businesses are directed to support.

Limits

There is no free plan. Standard is limited to 500 members and 4 staff logins; the Launch offer is for the first 100 gyms. After cancellation, data remains available for export for 30 days before permanent deletion.

Getting started

1. Visit https://www.gymcrm.in/.
2. Choose a paid plan; a 14-day trial is available.
3. Use the web service or access GymCRM on Android or iOS.
4. Set up member records, billing, attendance, classes or lead tracking for your gym.

Verdict

Choose GymCRM if you run an Indian gym and want member management, payments, lead tracking and member access in one service. The Launch offer is ₹299/month for the first 100 gyms, while Standard is ₹499/month for up to 500 members and 4 staff logins. Look elsewhere or contact support if your operation needs multiple branches.