Freedom251 › Online Reputation Management Software
GoodRep
by GoodRep
What GoodRep is
GoodRep is browser-based review management software for local businesses, franchise groups, and agencies. It combines Google Business Profile, Facebook Pages, and Yelp reviews in one inbox for monitoring and response work. Users can approve and post replies to Google and Facebook, while Yelp replies cannot be posted through GoodRep. Review requests can go by email or SMS, through shareable links, or automatically by email after completed Square payments. AI drafts replies in a brand voice, which users can edit before approval. Analytics include rating trends, response rates, competitor benchmarking, PDF reports, and an SEO health score for each location. Yelp data is limited to up to three recent excerpts per location. Essential costs $39 a month for one location and includes a 14-day trial without a credit card; Pro is 69.00 USD monthly for three locations, Agency 199.00 USD for 10, and Enterprise 299.00 USD for 25. Paid plans include SMS requests after opt-in, with carrier approval required for a dedicated number.
Who it suits
GoodRep suits local operators, franchise groups, and agencies managing reviews across multiple locations. It is designed for teams wanting review requests, reply workflows, and location reporting in a web dashboard.
What it does well
- Unified inbox for Google, Facebook, and Yelp
- AI reply drafts can use a brand voice
- Email and SMS review requests supported
- Analytics include trends and competitor benchmarking
- 14-day trial requires no credit card
What to know first
- No free plan is available
- Yelp replies cannot be posted from GoodRep
- Yelp shows only up to three recent excerpts
- SMS requires customer opt-in
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essential | $39/month, month-to-month · Up to 1 location · Google, Facebook & Yelp · unified inbox · AI reply drafts · weekly email digest · review requests · analytics · competitor benchmarking (up to 3) · PDF report | $39 a month |
| Pro | $69/month · Up to 3 locations · Essential features · monthly email reports · response rate tracking · CSV export · deeper automation | $69 a month |
| Agency | $199/month · Up to 10 locations · Pro features · white-label reports · custom report branding · priority support | $199 a month |
| Enterprise | $299/month · Up to 25 locations · Agency features · white-label reports · priority support | $299 a month |
As goodrep.io lists them, read 29 Sept 2026. The maker's own page has the final word.
Verdict
GoodRep brings review monitoring, requests, replies, and reporting into one browser dashboard. Location limits and Yelp’s restricted data and reply support should shape plan choices.
Facts from GoodRep's own pages
- AI drafts
- GoodRep suggests review replies in the user's brand voice, which users can edit and approve before posting. · goodrep.io, 29 Sept 2026
- Audience
- GoodRep identifies local operators, franchise groups, and agencies as its intended users. · goodrep.io, 29 Sept 2026
- Free plan
- No · goodrep.io, 22 Sept 2026
- Headquarters
- Durango, Colorado, United States · goodrep.io, 28 Sept 2026
- Location limit
- 1 · goodrep.io, 22 Sept 2026
- Payments
- Stripe handles subscriptions and billing through hosted Checkout and Customer Portal pages; GoodRep says it does not store or process raw payment card data. · goodrep.io, 29 Sept 2026
- Product
- GoodRep is browser-based review management software for local businesses and agencies, with review monitoring, reply management, review requests, and analytics in one dashboard. · goodrep.io, 29 Sept 2026
- Reply management
- Users can approve and post replies to Google and Facebook reviews from GoodRep; posting Yelp replies from GoodRep is not available yet. · goodrep.io, 29 Sept 2026
- Reporting
- Analytics include rating trends, response rates, competitor benchmarking, PDF reports, and an SEO health score per location. · goodrep.io, 29 Sept 2026
- Review requests
- GoodRep supports email and SMS review requests, shareable review links, and automated email requests after completed Square payments. · goodrep.io, 29 Sept 2026
- Review sources
- It connects Google Business Profile, Facebook Pages, and Yelp to show reviews in a unified inbox. · goodrep.io, 29 Sept 2026
- Security
- GoodRep says passwords are stored as bcrypt hashes, sessions are scoped to an organization, and connections between the browser and providers use HTTPS/TLS. · goodrep.io, 29 Sept 2026
- SMS conditions
- SMS review requests are included in paid plans after customers opt in, and carrier approval is required for a dedicated number. · goodrep.io, 29 Sept 2026
- Paid from
- 39 · goodrep.io, 22 Sept 2026
- Support
- GoodRep provides support by email at [email protected] and says it typically responds within one business day. · goodrep.io, 29 Sept 2026
- Trial
- The Essential plan includes a 14-day free trial with no credit card required. · goodrep.io, 29 Sept 2026
- Yelp limit
- Yelp's Fusion API provides up to three recent review excerpts per business location, rather than full Yelp review history. · goodrep.io, 29 Sept 2026
Where GoodRep stands on Freedom251
- Online Reputation Management Software#26 of 61
- Review Management Software#89 of 164