FForce is a sales force automation platform for planning, monitoring, and reviewing field sales operations and KPIs. It covers schedules, task assignments, performance, accounts, contacts, and customer coverage. Managers can locate field employees on a map in real time and review check-in times, visit status, travel distance, call logs, meetings, attendance, and visit reports. A report builder supports custom reports, including online and offline reporting. Other tools handle expense requests and approvals, inventory tracking, stock updates, order booking, invoicing, and payment workflows. The platform also describes AI and machine-learning features for visit recommendations, engagement and sales predictions, automated order booking, and route selection. Its Digital Engagement Platform supports browser-based audio and video calls, screen sharing, and controlled content sharing; digital content can be distributed by email, SMS, and WhatsApp. FForce is available on Android, iOS, and the web. Pricing is available on request. Its maker, Sarjen Systems Pvt. Ltd., is based in Ahmedabad, Gujarat, India.
Who it is for
FForce suits organizations managing field sales teams that need to coordinate visits, tasks, customer coverage, and sales reporting. It may also suit teams that want sales operations alongside order, inventory, and digital customer engagement tools.
What is good
- Tracks field employees and customer visits in real time.
- Custom reports can be accessed online or offline.
- Includes expense and inventory management.
- Digital channels include email, SMS, and WhatsApp.
- Available on Android, iOS, and web.
What to know first
- Pricing is available only on request.
- Requires strict verification for access to field-force information.
- No integration details are provided.
Verdict
FForce combines field-team oversight with reporting, order workflows, inventory, and digital engagement modules. Prospective customers need to request pricing and a demo from the maker.
Compared on pharmaceutical CRM software
- HCP profiles
- Yes
- Compliant engagement
- Yes
- Territory management
- Yes
- Account planning
- Yes
- Field mobile app
- Yes
