No. 6 of 27 ·Pharmaceutical CRM Software

Ala ePharma CRM

Android · iPhone · Self-hosted

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Freedom report

One barScore 5.5

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely2 of 6 device platforms
DocumentedPlans, terms and facts published

Ala ePharma CRM is ranked #6 of 27 in pharmaceutical CRM software on Freedom251. It runs on Android, iOS, Self-hosted.

Compared on pharmaceutical CRM software

HCP profiles: Yes
Compliant engagement: Yes
Territory management: Yes
Field mobile app: Yes
Sample management: Yes

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The record

Purpose: Ala ePharma CRM is designed for pharmaceutical field sales teams to manage doctors, pharmacies, beat plans, appointments, call reports, expenses, and territory coverage.
Directories: It provides doctor and pharmacy directories with specialties, locations, contacts, and visit history.
Call reporting: The product captures daily call reports from doctor and pharmacy visits and tracks coverage automatically.
Tour planning: Teams can plan and approve monthly tour programmes by territory.
GPS check-ins: Geo-tagged check-ins are used to verify field visits.
Expenses: Reps can capture and submit field expenses for approval, with reimbursement and finance views.
Mobile and languages: The maker says the mobile app supports offline work and multiple languages, including right-to-left Arabic.
Security and controls: The product page lists role-based access, approval workflows, audit trails, 2FA, encryption, backup and recovery, GDPR, and ISO 27001.
Deployment: The CRM is offered in cloud or on-premise deployments, with source code available as a premium add-on.
Platforms: The product FAQ identifies iOS and Android mobile support, and the page links to the App Store and Google Play.
Demo: Prospective customers can request a live demo tailored to their territories, products, and reporting needs.
Support: AppsXpert says it replies to enquiries within one business day and offers a free, no-obligation initial consultation.
Dashboards: Field dashboards include overview, field activity, coverage and reach, and team and finance views.
Doctor and pharmacy records: The directory stores specialities, locations, contacts and full visit history for doctors and pharmacies.

Where it ranks on Freedom251

Best Pharmaceutical CRM Software in 2026#6 of 27

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Sources

appsxpert.ai/ala-epharma-crm-software-solutions.html· checked 7 Oct 2026
appsxpert.ai/contact.html· checked 7 Oct 2026