Freedom251 › Pharmaceutical CRM Software
Labhforce
What Labhforce is
Labhforce is a suite of business applications focused on pharmaceuticals, life sciences and healthcare. Its offerings include sales force automation (SFA), CRM, ERP, e-detailing, and HR and payroll applications. For field sales teams, SFA supports monthly tour programs, doctor and chemist beats, visit scheduling and route optimization. Daily Call Reports can record doctor meetings, samples, gifts and Personal Order Book details; the product also tracks secondary sales and calculates fare and DA with multi-level expense approvals.
Location tools provide geo-tagging, geo-fencing, movement updates and visit coordinates within approved zones. Representatives can use digital product catalogues and share presentations, videos and other media during client visits. The mobile SFA app supports offline check-ins, call notes and order drafts for low-bandwidth areas. Labhforce says its API can connect with SAP, Oracle, Microsoft and other enterprise ERP systems. The product is available on Android, iOS and the web, and lists HCP profiles, territory management, a field mobile app and sample management. SFA and CRM plans are quote-based, with support, security and backup tiers and onboarding options that vary by plan.
Who it suits
Labhforce suits pharmaceutical, life sciences and healthcare businesses that coordinate field sales, customer relationships and related business applications. It may also fit teams that need mobile SFA, territory management, e-detailing or connections to enterprise ERP systems.
What it does well
- Labhforce offers SFA, CRM, ERP, e-detailing and HR and payroll applications.
- SFA supports tour programs, beats, visit scheduling and route optimization.
- Mobile SFA supports offline check-ins, call notes and order drafts.
- Location features include geo-tagging and geo-fencing.
- API connections are available for SAP, Oracle, Microsoft and other enterprise ERP systems.
What to know first
- There is no free plan.
- Pricing requires a quote.
- SFA and CRM support and onboarding vary by tier.
Limits
There is no free plan. Prices for the listed SFA and CRM tiers are provided by quote rather than fixed amounts.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic (SFA) | Get a Quote · Web + Mobile · Tour program · Daily calls/sales report · Expense management · Sample & gift · Android & iOS compatibility | On request |
| Professional (SFA) | Get a Quote · Web + Mobile + GPS + E-Detailing · HR & payroll integration · API integration · Client customization | On request |
| Standard (SFA) | Get a Quote · Web + Mobile + GPS · Selfie attendance · GPS tracking · Geo-fencing · Push notifications · Photo visit verification | On request |
| Basic (CRM) | Get a Quote · Core modules · Lead, contact and account management · Pipeline · Basic reporting · Activity tracking · Mobile access | On request |
| Standard (CRM) | Get a Quote · Core + automation · Email tracking · Quotes & CPQ · Workflow automation · Custom reports and dashboards · API and third-party integrations | On request |
| Professional (CRM) | Get a Quote · Full suite · Omnichannel support · SFA and ERP integration · Advanced analytics and BI · Custom modules · Unlimited users | On request |
As labhforce.com lists them, read 5 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Labhforce website.
- Request a personalized quote based on your business requirements.
- Choose an SFA or CRM tier and review its listed capabilities.
- Select an onboarding option, from basic setup to guided implementation or personalized on-site onboarding.
- Use the web, Android or iOS platform.
Verdict
Choose Labhforce if your healthcare-focused business needs field sales tools alongside CRM and related business applications. Consider another option if you require a free plan or a published price rather than quote-based pricing.
Questions
How much does Labhforce cost?
Pricing is on request, and the maker offers personalized quotes based on business requirements.
Is there a free plan?
No. The listed pricing model is paid, and there is no free plan.
Which platforms can I use?
Labhforce is available on Android, iOS and the web.
Which business applications does it offer?
Its offerings include SFA, CRM, ERP, e-detailing, HR and payroll, and related business applications.
Can Labhforce connect to enterprise ERP systems?
The maker says its API can connect with SAP, Oracle, Microsoft and other enterprise ERP systems.
What are the plan options?
Listed options include Basic, Standard and Professional tiers for both SFA and CRM. Their listed features vary by tier, and pricing is quote-based.
Facts from Labhforce's own pages
- E-detailing
- E-detailing supports digital product catalogues and sharing presentations, videos and other media during client visits. · labhforce.com, 5 Oct 2026
- Field reporting
- Daily Call Reports can record doctor meetings, samples and gifts, and Personal Order Book details. · labhforce.com, 5 Oct 2026
- Field sales planning
- Its SFA supports monthly tour programs, doctor and chemist beats, visit scheduling and route optimization. · labhforce.com, 5 Oct 2026
- Headquarters
- Gurugram, Haryana, India · labhforce.com, 28 Sept 2026
- Implementation
- Listed onboarding options range from basic setup to guided implementation and personalized on-site onboarding. · labhforce.com, 5 Oct 2026
- Integrations
- The maker says its API can connect Labhforce with SAP, Oracle, Microsoft and other enterprise ERP systems. · labhforce.com, 5 Oct 2026
- Location features
- Geo-tagging and geo-fencing provide location intelligence, movement updates and visit coordinates within approved zones. · labhforce.com, 5 Oct 2026
- Offline mobile use
- The SFA mobile app supports offline check-ins, call notes and order drafts for low-bandwidth areas. · labhforce.com, 5 Oct 2026
- Quote-based pricing
- The pricing page directs prospective customers to get a quote and offers personalized quotes based on business requirements. · labhforce.com, 5 Oct 2026
- Sales and expenses
- The product tracks secondary sales and offers automatic fare and DA calculations with multi-level expense approvals. · labhforce.com, 5 Oct 2026
- Security and backup
- The pricing page lists data security and backup as Standard, Enhanced or Advanced across the SFA and CRM tiers. · labhforce.com, 5 Oct 2026
- Support
- SFA and CRM plans list email support, priority email plus chat, or a dedicated manager depending on tier. · labhforce.com, 5 Oct 2026
- What it does
- Labhforce offers SFA, CRM, ERP, e-detailing, HR/payroll and related business applications, with a focus on pharmaceuticals, life sciences and healthcare. · labhforce.com, 5 Oct 2026
Where Labhforce stands on Freedom251
- Pharmaceutical CRM Software#12 of 28