Employment Hero
What Employment Hero is
Employment Hero is an HR service for managing employee information and workplace processes. It supports employee records, time-off management, onboarding, performance management and time tracking through web, iOS and Android. Its mobile apps let users access the service on phones and tablets. The maker, Employment Hero, was founded in 2014 and is headquartered in Sydney, Australia.
HR Essentials covers leave management, employee records, document management, onboarding and offboarding, policies and compliance tools, and a help centre with chat support. HR Engage includes those features and adds recruitment, expenses, performance management, learning management and advanced HR. HR Elite builds on HR Engage with talent development, advanced analytics and reporting, workflows, and advanced customisations, security and integration.
Employment Hero also offers Pro plans based on AI video interview volume: Pro 50 includes 50 interviews, Pro 100 includes 100, and Pro 200 includes 200. The service is paid and has no free plan. These plan descriptions span core HR administration, broader people and recruiting functions, advanced HR capabilities and interview volumes.
Who it suits
Employment Hero suits organisations that want employee records, leave, onboarding and time tracking in one web and mobile service. Its HR tiers also suit teams looking for recruitment, learning, performance management or advanced analytics, while the Pro plans are organized around AI video interview volumes.
What it does well
- Available on web, iOS and Android.
- Includes employee records and time-off management.
- Supports onboarding, performance management and time tracking.
- HR Essentials includes document management and compliance tools.
- HR Elite adds talent development and advanced analytics.
What to know first
- There is no free plan.
- The listed plans do not include prices.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro 50 | 50 AI video interviews | On request |
| Pro 50 | 50 AI video interviews | On request |
| Pro 100 | 100 AI video interviews | On request |
| Pro 100 | 100 AI video interviews | On request |
| Pro 200 | 200 AI video interviews | On request |
| Pro 200 | 200 AI video interviews | On request |
| HR Essentials | usage based; per employee/month; minimum 10 users · leave management · employee records · document management · onboarding/offboarding · policies/compliance · help centre/chat | $10 a month |
| HR Engage | usage based; per employee/month; minimum 10 users · performance reviews · learning/development · engagement surveys · recruitment tools | $14 a month |
The first 8 of 16 plans, as employmenthero.com lists them, read 20 Sept 2026. The maker's own page has the final word. Every plan
Getting started
- Visit the Employment Hero website.
- Choose an HR plan based on the functions described for HR Essentials, HR Engage or HR Elite.
- For AI video interviews, choose Pro 50, Pro 100 or Pro 200 by interview volume.
- Use the web service or the iOS or Android app.
Verdict
Choose Employment Hero if your organisation needs a web and mobile HR service spanning employee records, leave, onboarding and time tracking. Its HR tiers extend into recruitment, learning and talent development. Look elsewhere if a free plan is essential or you need listed plan prices before choosing a tier.
Questions
Is there a free plan?
No. Employment Hero is listed as a paid service.
Which platforms does it support?
Employment Hero is available on web, iOS and Android, with mobile apps.
What does HR Essentials include?
It includes leave management, employee records, document management, onboarding and offboarding, policies and compliance tools, and a help centre with chat support.
What does HR Engage add?
HR Engage includes everything in HR Essentials, plus recruitment, expenses, performance management, learning management and advanced HR.
What does HR Elite add?
HR Elite includes everything in HR Engage, plus talent development, advanced analytics and reporting, workflows, and advanced customisations, security and integration.
What do the Pro plans cover?
They are organized by AI video interview volume: Pro 50 includes 50, Pro 100 includes 100 and Pro 200 includes 200.
Facts from Employment Hero's own pages
- AI
- Hero AI can answer HR questions, create leave requests, take actions on leave and timesheets, summarize interviews and search workforce information. · employmenthero.com, 21 Oct 2026
- API
- Employment Hero exposes a RESTful JSON API using OAuth 2.0 bearer authentication; access tokens expire after 15 minutes and refresh tokens are supported. · developer.employmenthero.com, 21 Oct 2026
- API limits
- API credentials and the Developer Portal are restricted to Platinum HR, eOS Plus and eOS Unlimited plans; Lite and Standard Plus are excluded. · help.employmenthero.com, 21 Oct 2026
- ATS API
- A separate Careers Page ATS API lets organisations publish new or edited job advertisements on their own websites. · developer.employmenthero.com, 21 Oct 2026
- Company headquarters
- Employment Hero is headquartered in Sydney, New South Wales, Australia. · linkedin.com, 21 Oct 2026
- Company legal name
- Employment Hero Holdings Pty Ltd is identified as the parent company of the Employment Hero group. · modernslaveryregister.gov.au, 21 Oct 2026
- Company size
- LinkedIn lists Employment Hero as a privately held company with 501–1,000 employees. · linkedin.com, 21 Oct 2026
- Documentation
- Developer documentation provides API references, ATS references, authentication guides, a Help Centre and partner guides. · developer.employmenthero.com, 21 Oct 2026
- Employee records
- Yes · employmenthero.com, 20 Sept 2026
- Founded
- LinkedIn states that Employment Hero began in 2014. · linkedin.com, 21 Oct 2026
- Free plan
- No · employmenthero.com, 20 Sept 2026
- Funding and owner
- Dealroom records a February 2025 secondary transaction involving KKR and lists earlier backing from SEEK, AirTree, Insight Partners, Salesforce Ventures, OneVentures and TCV. · app.dealroom.co, 21 Oct 2026
- Headquarters
- Sydney, Australia · employmenthero.com, 28 Sept 2026
- HR features
- The platform includes employee records, organisation charts, staff directories, onboarding workflows, policies, certifications, forms, incident reporting and leave management. · employmenthero.com, 21 Oct 2026
- Integrations
- Official integrations include Xero, MYOB AccountRight Payroll, QuickBooks, Sage Intacct, Microsoft Dynamics Business Central, NetSuite, Google Workspace, Microsoft 365 and Slack. · employmenthero.com, 21 Oct 2026
- Licence
- Employment Hero's developer documentation describes the service as copyrighted with all rights reserved, and no open-source licence is published. · developer.employmenthero.com, 21 Oct 2026
- Limit: customization and integrations
- Reviewers report limited report customization, integration difficulties, occasional payroll inaccuracies and glitches needing manual intervention. · getapp.com, 21 Oct 2026
- Limit: lower-tier features
- TechRadar reports that entry tiers omit expenses, performance reviews and allowances, while workflows, learning and extra support require higher tiers. · techradar.com, 21 Oct 2026
- Limit: mobile app complaints
- Google Play reviewers report login problems, blank screens, clock-out failures and a cluttered app experience. · play.google.com, 21 Oct 2026
- Limit: support responsiveness
- Reviewers repeatedly report slow customer-service responses, difficulty reaching support and reliance on chatbot triage. · getapp.com, 21 Oct 2026
- Mobile app
- Employment Hero Work is available on iOS and Android and combines work administration, wages, savings and employee benefits. · help.employmenthero.com, 21 Oct 2026
- Mobile apps
- Yes · employmenthero.com, 20 Sept 2026
- News: 2026 releases
- A product recap dated 21 October 2026 says Employment Hero shipped more than 630 product updates during 2026. · employmenthero.com, 21 Oct 2026
- News: ARR and acquisition
- In a 16 February 2025 release, Employment Hero reported more than A$250 million annual recurring revenue, 350,000 businesses, two million employees and its acquisition of Canadian Humi. · employmenthero.com, 21 Oct 2026
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