No. 12 of 29 ·Error Monitoring Software

Embrace User Session Insights

Web · Android · iPhone · paid plans from $0.80/mo

Freedom report

Three barsScore 5.4

Free tierA free tier is on its own pricing page
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Embrace User Session Insights is ranked #12 of 29 in error monitoring software on Freedom251. It runs on Android, iOS, Web. There is a free plan. A free trial is offered. Paid plans start at $0.80/mo.

Embrace User Session Insights plans and pricing

All plans

Free Free Pay-as-you-go Up to 1 million sessions/year · Up to 5 users · 3 days event data retention embrace.io · 4 Oct 2026

Pro $0.80/mo $0.80 per 1,000 sessions; minimum spend of $80/month; session discount available for annual contracts Up to 10 users · 14 days event data retention · Standard customer support embrace.io · 4 Oct 2026

Enterprise Not published Custom; minimum spend of $80; annual contract Unlimited users · 30 days event data retention · Gold-tier customer support embrace.io · 4 Oct 2026

Compared on error monitoring software

Free plan: Yes
Retention period: 14 days
Frontend monitoring: Yes
Release tracking: Yes
Source-map support: Yes
Deployment model: cloud
Session replay: Yes

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The record

Purpose: User Session Insights lets teams recreate mobile user journeys with production data to investigate issues.
Timeline context: Session timelines combine technical and behavioral details such as vitals, webviews, taps, network calls, crashes, and push notifications.
Session coverage: The product page says sessions are unsampled and describes user data as compliant and anonymized.
Session filtering: Teams can filter and segment sessions by tags including device, location, OS version, and app version.
User impact: User impact analysis is available for issues, errors, and crashes, with a one-click view of impact across the user base.
Session timeline: The User Timeline presents session duration, a technical summary, and event details that can be searched and filtered.
Pricing availability: The Free plan includes up to 1 million sessions per year and up to 5 users; the pricing FAQ says data ingestion stops at either cap unless the customer upgrades.
Trial: Embrace offers a 30-day Pro trial from the time a customer starts using the product.
Integrations: The pricing comparison lists Jira, Slack, and PagerDuty integrations on Pro and Enterprise plans.
Workflow integrations: Embrace says it can sync with Slack, Teams, Jira, and other workflow tools for issue creation, task assignment, and alerts.
OpenTelemetry: Embrace says its SDKs are built on OpenTelemetry and can send telemetry to OTLP-compatible backends.
Security and compliance: Embrace’s Data Processing Addendum describes encryption in transit and at rest, including AES-256 at rest, and annual external penetration testing.
Data location: Customers can select US or EU storage for application data when creating an app, and the region cannot be changed afterward.
Support: The pricing page lists Community Slack Channel support for Free, Silver-tier support for Pro, and Gold-tier support for Enterprise.
Price from: $0.80/mo

Where it ranks on Freedom251

Best Error Monitoring Software in 2026#12 of 29
Best Mobile App Monitoring in 2026#14 of 22

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Sources

embrace.io/product/user-session-insights/· checked 4 Oct 2026
embrace.io/docs/product/sessions/user-timeline/· checked 4 Oct 2026
embrace.io/pricing/· checked 4 Oct 2026
embrace.io/product/integrations/· checked 4 Oct 2026
embrace.io/product/opentelemetry-integration/· checked 4 Oct 2026
embrace.io/docs/dpa/· checked 4 Oct 2026
embrace.io/docs/region/· checked 4 Oct 2026