ELEAD1ONE

Paid APIiPhoneWeb

What ELEAD1ONE is

ELEAD1ONE is an automotive CRM from CDK for dealership Sales and Service teams. Its listed tools cover sales opportunities and customer records, with integrated desking, lead routing, SMS messaging and workflow automation. Teams can manage customer conversations through a unified inbox for email, text, chat and other channels. Flexible reporting and dashboards help organize CRM activity, while AI features include lead conversations, automated summaries and writing tools.

The CDK Modern Retail CRM app brings sales functions to mobile, including prospect logging, inventory searches, customer quotes, test drive tracking and follow-up. CDK’s APIs support retrieving and editing records, viewing historical records and receiving real-time updates. They are built exclusively for the Fortellis Automotive Commerce Exchange, where CDK lists CRM Direct Post, Product Reference, Sales Opportunity, Sales Activities and Sales Customer APIs.

The ELEAD1ONE website redirects to a client login portal. Access is for ELEAD clients under their contracts. The login page offers single sign-on, links to sign-in guidance and includes a password recovery option. It also asks clients to complete migration to Unify by January 12, 2027, to avoid interruptions to CRM access. Pricing is on request.

Who it suits

ELEAD1ONE is suited to dealerships that want CRM tools for their Sales and Service teams, including lead handling, customer communications and sales activity management. Its mobile sales functions and Fortellis APIs may also suit teams that need access to CRM tasks on the move or connect through that exchange.

What it does well

Unified inbox covers email, text, chat and other conversations.
CRM includes lead routing, SMS messaging and workflow automation.
AI features include lead conversations, summaries and writing tools.
Mobile app supports prospect logging, inventory searches and follow-up.
APIs provide real-time record updates through Fortellis.

What to know first

Access is limited to ELEAD clients under contract.
Pricing is available on request.
Clients are asked to migrate to Unify by January 12, 2027.

Getting started

Open https://www.eleadcrm.com/ to reach the ELEAD client login portal.
Sign in with the available single sign-on option or use the password recovery link.
Follow the linked SSO guide or video if needed.
Complete migration to Unify by January 12, 2027, to avoid interruptions to CRM access.

Verdict

Dealerships using ELEAD under an existing contract can consider it for sales and service CRM, mobile sales tasks and customer communications. Buyers should look elsewhere if they need open access or published pricing; CDK says migration to Unify is needed by January 12, 2027, to avoid interruption.

Questions

What does ELEAD1ONE cost?

Pricing is on request.

Who can access the ELEAD CRM portal?

The portal is for ELEAD clients, and use is subject to their contracts with ELEAD.

Which platforms are listed?

The listed platforms are API, iOS and web.

What integrations do the APIs support?

CDK’s CRM APIs are built exclusively for the Fortellis Automotive Commerce Exchange. Fortellis lists CRM Direct Post, Product Reference, Sales Opportunity, Sales Activities and Sales Customer APIs.

What is the Unify migration notice?

The login page asks clients to complete their migration to Unify by January 12, 2027, to avoid interruptions to CRM access.

What mobile sales functions are available?

The CDK Modern Retail CRM app supports logging prospects, searching inventory, quoting customers, tracking test drives and following up.

Facts from ELEAD1ONE's own pages

Access: The ELEAD CRM portal is for ELEAD clients, and use is subject to their contracts with ELEAD. · eleadcrm.com, 9 Oct 2026
AI features: CDK says its CRM includes AI-powered lead conversations, automated summaries, and writing tools. · cdkglobal.com, 9 Oct 2026
API functions: The APIs provide functions to retrieve records, access historical records, create or edit records, and receive real-time record updates. · www2.cdkglobal.com, 9 Oct 2026
API integrations: CDK says its CRM APIs are built exclusively for the Fortellis Automotive Commerce Exchange. · www2.cdkglobal.com, 9 Oct 2026
APIs: CDK says its Elead APIs support management of sales opportunities, activities, and customer data. · www2.cdkglobal.com, 9 Oct 2026
Audience: CDK describes its automotive CRM as built for dealerships and their Sales and Service teams. · cdkglobal.com, 9 Oct 2026
CRM features: CDK lists integrated desking, mobile tools, personalized video messaging, self-service automation, flexible reporting, and dashboards among its CRM capabilities. · cdkglobal.com, 9 Oct 2026
Customer communications: CDK describes a unified inbox for email, text, chat, and other customer conversations. · cdkglobal.com, 9 Oct 2026
Developer resources: CDK lists CRM Direct Post, Product Reference, Sales Opportunity, Sales Activities, and Sales Customer APIs on Fortellis. · www2.cdkglobal.com, 9 Oct 2026
Migration notice: The login page asks clients to complete their migration to Unify by January 12, 2027, to avoid interruptions to CRM access. · eleadcrm.com, 9 Oct 2026
Mobile app: The CDK Modern Retail CRM app provides mobile access to sales functions including logging prospects, searching inventory, quoting customers, tracking test drives, and following up. · apps.apple.com, 9 Oct 2026
Pricing: The opened product and login pages do not state a price. · eleadcrm.com, 9 Oct 2026
Product status: The ELEAD1ONE site redirects to a client login portal and says access is for Elead clients subject to their contracts. · eleadcrm.com, 9 Oct 2026
Security: The login page offers single sign-on and says it can make a CRM account more secure. · eleadcrm.com, 9 Oct 2026
Sign-in support: The login page links to an SSO how-to guide and video and provides a forgot-password option. · eleadcrm.com, 9 Oct 2026
Support: A CDK CRM customer testimonial on the product page describes support as responsive and says most problems are solved quickly. · cdkglobal.com, 9 Oct 2026

Where ELEAD1ONE stands on Freedom251

Automotive CRM Software#23 of 33