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eGoldFax
by eGoldFax

What eGoldFax is
eGoldFax is a cloud fax service for sending and receiving faxes from multifunction printers, computers, and mobile devices. It supports virtual fax numbers and inbound faxing, with access across Android, iOS, web, and Windows. The service describes redundant carriers and TDM fax connectivity, and says users can receive faxes without busy signals.
Faxes can be stored and retrieved for up to 10 years at no additional cost. The archive uses 256-bit AES encryption. The Admin Portal provides fax routing, role-based user permissions, MFP management, and activity and usage reports. Security measures described by the maker include TLS 1.2 and HTTPS transmission, HTTPS portal access, and two-factor authentication. The service is hosted in Microsoft Azure US Commercial and Government cloud data centers and is designed to support HIPAA, PCI DSS, FedRAMP, and FERPA requirements.
The complimentary Windows Desktop App supports unlimited users. The MFP Connector App supports HP, Epson, Kyocera, Ricoh, Xerox, Sharp, Fujifilm, PaperCut, and MyQ; the maker says it has no extra charge and requires no phone line. Faxing by email is supported, including from Outlook and G-Suite. Pricing is by quote, based on details including monthly fax volume, fax lines, and users.
Who it suits
eGoldFax suits organizations that need to send and receive faxes through multifunction printers, computers, mobile devices, or email. Its routing and permissions tools, long-term encrypted archive, and stated compliance support may also suit teams with administrative or security requirements.
What it does well
- Supports virtual numbers and inbound faxing.
- Faxes can be retrieved for up to 10 years at no added cost.
- Archive encryption uses 256-bit AES.
- Desktop app supports unlimited Windows users.
- MFP integration includes unlimited seats and users at no extra cost.
- Supports faxing by email, including Outlook and G-Suite.
What to know first
- Pricing is provided by quote.
- North American phone and email support is listed from 7am to 7pm Central Time.
- Europe support is listed from 8am to 5pm UK GMT.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| eGoldFax | Price by quote; quote form asks monthly fax volume, fax lines, and users | On request |
As egoldfax.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the eGoldFax website.
- Request a quote and provide monthly fax volume, fax lines, and number of users.
- Choose the web, Android, iOS, or Windows access route.
- Install the complimentary Windows Desktop App if needed.
- Connect a supported MFP using the Connector App, or fax by email.
Verdict
Consider eGoldFax if your organization needs cloud faxing across MFPs, desktop, mobile, or email, with an encrypted archive and administrative controls. The service is priced by quote, and buyers should weigh its listed support hours against their support needs.
Questions
How is eGoldFax priced?
Pricing is by quote. The quote form asks for monthly fax volume, number of fax lines, and number of users.
Which platforms does eGoldFax support?
It supports Android, iOS, web, and Windows.
Can faxes be archived?
Yes. Faxes can be stored and retrieved for up to 10 years at no additional cost, with 256-bit AES archive encryption.
Which compliance requirements does the service support?
The maker says the service is designed to support HIPAA, PCI DSS, FedRAMP, and FERPA requirements.
Which MFP integrations are named?
The Connector App supports HP, Epson, Kyocera, Ricoh, Xerox, Sharp, Fujifilm, PaperCut, and MyQ.
Where is eGoldFax based?
The maker lists its North American headquarters in Laguna Beach, California, United States.
Facts from eGoldFax's own pages
- Administration
- The Admin Portal supports fax routing, role-based user permissions, MFP management, and activity and usage reporting. · egoldfax.com, 9 Oct 2026
- Archive
- Faxes can be stored and retrieved for up to 10 years at no additional cost, with 256-bit AES encryption for the archive. · egoldfax.com, 9 Oct 2026
- Compliance
- The maker says the service is designed to support requirements including HIPAA, PCI DSS, FedRAMP, and FERPA. · egoldfax.com, 9 Oct 2026
- Compliance support
- hipaa and gdpr · egoldfax.com, 23 Sept 2026
- Desktop app
- The complimentary eGoldFax Desktop App is compatible with Windows and supports unlimited users. · egoldfax.com, 9 Oct 2026
- Email integrations
- The service supports faxing via email and names Outlook and G-Suite as desktop applications users can work from. · egoldfax.com, 9 Oct 2026
- Fax delivery
- The service uses redundant carriers and TDM fax connectivity, and says users can receive faxes without busy signals. · egoldfax.com, 9 Oct 2026
- Headquarters
- Laguna Beach, California, United States · egoldfax.com, 28 Sept 2026
- Headquarters and history
- The maker lists its North American headquarters in Laguna Beach, California, and says eGoldFax and GoldFax have provided fax document delivery solutions for over 20 years. · egoldfax.com, 9 Oct 2026
- Hosting
- The service is hosted in Microsoft Azure US Commercial and Government cloud data centers. · egoldfax.com, 9 Oct 2026
- Inbound faxing
- Yes · egoldfax.com, 23 Sept 2026
- MFP integrations
- The Connector App supports HP, Epson, Kyocera, Ricoh, Xerox, Sharp, Fujifilm, PaperCut, and MyQ, and the maker says it is included at no extra cost. · egoldfax.com, 9 Oct 2026
- MFP limits
- The maker says MFP integration supports unlimited seats and users at no extra cost and requires no phone line. · egoldfax.com, 9 Oct 2026
- Product
- eGoldFax is a cloud fax service for sending and receiving faxes from multifunction printers, desktop computers, and mobile devices. · egoldfax.com, 9 Oct 2026
- Sales model
- Prospective customers request a quote and provide monthly fax volume, number of fax lines, and number of users. · egoldfax.com, 9 Oct 2026
- Security
- The maker describes TLS 1.2 and HTTPS transmission, HTTPS portal access, two-factor authentication, and an AES-encrypted fax archive. · egoldfax.com, 9 Oct 2026
- Support
- North American technical support is available by phone or email from 7am to 7pm Central Time; Europe support is listed as 8am to 5pm UK GMT. · egoldfax.com, 9 Oct 2026
- Virtual fax number
- Yes · egoldfax.com, 23 Sept 2026
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