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Innoport Online Fax
What Innoport Online Fax is
Innoport Online Fax is a cloud fax service for sending, receiving, and managing faxes through a web portal or email, with an outbound API. It provides virtual numbers, inbound faxing, international faxing, and HIPAA compliance support. Email-to-fax sends attachments and returns delivery confirmation. Incoming faxes can arrive as PDF, TIFF, or encrypted PDF by email, appear in the portal, or be delivered through FTP, SFTP, or FTPS. Documents can be uploaded from Google Drive, Microsoft OneDrive, Dropbox, and other cloud storage. The Fax API uses HTTPS requests for authorization, submission, and delivery-status checks, with custom retry logic. Security options include SMTP over TLS, SSL/TLS web access with AES 256-bit encryption, encrypted PDFs, and secure file delivery. Plans start at $8.95 a month; there is no free plan, but a free-trial offer is listed. HIPAA transmissions require the Healthcare Add-On and its business associate agreement.
Who it suits
It suits individuals, small and medium businesses, enterprises, and professional teams that need web, email, or API-based faxing. It also fits organizations needing virtual numbers, international faxing, or HIPAA-related protections.
What it does well
- Virtual local, toll-free, or international numbers
- Inbound and outbound faxing
- Outbound HTTPS Fax API
- Secure PDF and file-delivery options
- Plans start at $8.95 a month
What to know first
- No free plan
- HIPAA protections require Healthcare Add-On
- Email-to-fax allows 25 sending addresses per user
- Attachments are limited to 50 MB
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Jump Start | Base fee plus at least one number fee · Up to 2 numbers · monthly usage allowances and overages · 5 Associate Accounts included · 500 MB/month file uploads · fax sending charged by destination | $19.95 a month |
| Standard Corporate | Base fee plus at least one number fee · Monthly usage allowances and overages · first 15 Associate Accounts included · file uploads 1 GB/month · overages as low as $0.03/min · fax sending charged by destination | $53.90 a month |
| Toll-Free | No monthly service fee; minimum monthly spend · U.S. and Canada toll-free number · no inbound minute allowance · inbound $0.07/min · fax sending charged by destination · 100 MB/month file uploads | $8.95 a month |
| Omni | Monthly service fee · Local area code number · 300 inbound minutes/month · inbound overage $0.05/min · fax sending charged by destination · 100 MB/month file uploads | $8.95 a month |
As innoport.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Innoport Online Fax combines portal, email, and API fax workflows with multiple delivery and security options. Its paid plans, add-on requirement for HIPAA transmissions, and attachment limits are key considerations.
Facts from Innoport Online Fax's own pages
- API
- The outbound Fax API uses HTTPS requests to authorize, submit documents, and check delivery status, and supports custom retry logic. · innoport.com, 11 Oct 2026
- Cloud storage integrations
- The web fax page says users can upload documents from Google Drive, Microsoft OneDrive, Dropbox, or other cloud storage locations. · innoport.com, 11 Oct 2026
- Commitment
- The pricing page says the listed plans have no activation or setup fees and no term commitments. · innoport.com, 11 Oct 2026
- Compliance support
- hipaa · innoport.com, 20 Sept 2026
- File uploads
- Plans include a website file uploader with AI summaries, with monthly storage allowances that vary by plan. · innoport.com, 11 Oct 2026
- Free plan
- No · innoport.com, 20 Sept 2026
- Headquarters
- Wayne, Pennsylvania, United States · innoport.com, 28 Sept 2026
- HIPAA
- Customers transmitting protected health information must add the Healthcare Add-On, which includes protections of an Intellicomm HIPAA business associate agreement. · innoport.com, 11 Oct 2026
- Inbound faxing
- Yes · innoport.com, 20 Sept 2026
- Intended users
- Innoport describes its online fax service as serving individuals, small and medium businesses, enterprises, and professional teams. · innoport.com, 11 Oct 2026
- International faxing
- Yes · innoport.com, 20 Sept 2026
- Limits
- Email-to-fax supports up to 25 sending email addresses per user and attachments up to 50 MB. · innoport.com, 11 Oct 2026
- Number handling
- The service offers local, toll-free, or international fax numbers, number porting, simultaneous calls, and routing options. · innoport.com, 11 Oct 2026
- Receiving
- Incoming faxes can be delivered as PDF, TIFF, or encrypted PDF by email, viewed in the web portal, or delivered via FTP, SFTP, or FTPS. · innoport.com, 11 Oct 2026
- Security
- The service lists SMTP over TLS, SSL/TLS-secured web access with AES 256-bit encryption, encrypted PDF, and SFTP or FTPS delivery options. · innoport.com, 11 Oct 2026
- Sending
- Email-to-fax sends documents as attachments and provides a delivery confirmation. · innoport.com, 11 Oct 2026
- Service
- Innoport provides cloud faxing to send, receive, and manage faxes through a web portal or email without a fax machine or phone line. · innoport.com, 11 Oct 2026
- Paid from
- 8.95 · innoport.com, 20 Sept 2026
- Support
- Innoport describes its customer support as U.S.-based and in-house. · innoport.com, 11 Oct 2026
- Trial offer
- The promotions page offers new Omni members the first month service fee free and lists account credits for Toll-Free and business plans. · innoport.com, 11 Oct 2026
- Virtual fax number
- Yes · innoport.com, 20 Sept 2026
Where Innoport Online Fax stands on Freedom251
- Online Fax Services#27 of 103
- Online fax services#32 of 102