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Fax.com
by Fax.com
What Fax.com is
Fax.com provides eFax, an internet faxing service for sending and receiving faxes by email or through an online portal. Users can choose a local or toll-free virtual fax number, receive inbound faxes, and send them internationally. The service includes mobile apps, web access, Windows support, and an API. Plans provide online storage with searchable faxes, and the mobile app can sign faxes electronically. Fax.com lists HIPAA-compliant encryption on all plans; Business includes a signed BAA, while Corporate adds HITRUST certification, dedicated account management, an admin portal, and the eFax API. The listed starting price is $14.99/mo with a 7-day trial, and there is no free plan. Personal allows 200 pages per month to the US and Canada, with $.10 per page over the allowance. Business allows 500 pages per month to 51 countries and includes five user licenses.
Who it suits
Fax.com suits individuals and organizations needing online, mobile, or API-based faxing. Its HIPAA support and BAA options fit users with compliance requirements.
What it does well
- Virtual local or toll-free fax numbers
- Inbound and international faxing
- Searchable online fax storage
- Electronic signing in mobile app
- Live support on every plan
What to know first
- No free plan
- Personal includes one user
- Personal allowance is 200 pages monthly
- Overage charges apply
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Personal | 200 pages/mo to US & Canada · $.10 per page over plan pages · 1 user · 1 fax number · HIPAA compliant | On request |
| Business | 500 pages/mo to 51 countries · $0.07 per page over plan pages · 5 user licenses · extra users +$10/mo · 1 fax number · extra lines +$5/mo · HIPAA compliant · BAA | On request |
| Corporate | Speak with an expert to customize a cloud faxing solution · Customizable plans · HIPAA compliant · BAA · HITRUST certified · dedicated account management · eFax API · admin management portal | On request |
As efax.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Fax.com covers email, portal, mobile, desktop, and API fax workflows, with virtual numbers and searchable storage. The 7-day trial offers a way to assess the paid service before choosing among its listed plans.
Facts from Fax.com's own pages
- Company
- The Fax.com page identifies Consensus Cloud Solutions Inc. or its subsidiaries as the rights holder and lists a Los Angeles address. · efax.com, 11 Oct 2026
- Compliance support
- hipaa · efax.com, 15 Sept 2026
- Corporate security
- The pricing page says eFax Corporate is HITRUST certified and describes TLS 1.2 transmission encryption and 256-bit AES storage encryption. · efax.com, 11 Oct 2026
- Desktop app
- The pricing page says the eFax desktop app lets users send faxes from a PC without a traditional fax machine. · efax.com, 11 Oct 2026
- Electronic signatures
- The Fax.com page says users can sign faxes electronically with its mobile app. · efax.com, 11 Oct 2026
- Faxing
- Users can send and receive faxes by email or through an online portal. · efax.com, 11 Oct 2026
- Free plan
- No · efax.com, 15 Sept 2026
- Headquarters
- Los Angeles, California, United States · efax.com, 28 Sept 2026
- Inbound faxing
- Yes · efax.com, 15 Sept 2026
- Integrations
- The integrations page lists Epic, athenahealth, SAP, Salesforce, Medplum, KanTime, Zoho, PaperCut, multifunction printers, and an eFax API. · efax.com, 11 Oct 2026
- International faxing
- Yes · efax.com, 15 Sept 2026
- Mobile apps
- The pricing page lists free iOS and Android apps for sending and receiving faxes. · efax.com, 11 Oct 2026
- Monthly page allowance
- 200 · efax.com, 15 Sept 2026
- Number selection
- Users can select a local or toll-free fax number. · efax.com, 11 Oct 2026
- Page limits
- The pricing page lists 200 pages per month for Personal and 500 pages per month for Business, with per-page overage charges. · efax.com, 11 Oct 2026
- Product
- Fax.com says it offers eFax, an internet faxing service. · efax.com, 11 Oct 2026
- Security
- The pricing page says all plans feature HIPAA-compliant encryption and that the Business plan includes a signed BAA. · efax.com, 11 Oct 2026
- Paid from
- 14.99 · efax.com, 15 Sept 2026
- Storage and search
- eFax plans include online storage, and stored faxes are searchable. · efax.com, 11 Oct 2026
- Support
- The pricing page says every plan includes access to live support. · efax.com, 11 Oct 2026
- Users included
- 1 · efax.com, 15 Sept 2026
- Virtual fax number
- Yes · efax.com, 15 Sept 2026
Where Fax.com stands on Freedom251
- Online Fax Services#24 of 103
- Online fax services#24 of 102