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DialPhone Online Fax
What DialPhone Online Fax is
DialPhone Online Fax sends and receives faxes online without a physical fax machine or dedicated line. It provides virtual numbers, inbound faxing, and service in 105 countries, with local numbers available on request. Faxes can be sent from Mac, Windows, iOS, Android, the web, Microsoft Teams, Outlook, Gmail, Box, Dropbox, Google Drive, or a print driver. DocuSign and Adobe Sign integrations support faxing signed PDFs. The service lists HIPAA, FINRA, and GDPR compliance, PCI-DSS readiness, and an available Business Associate Agreement. Security features include AES-256 encryption, role-based inbox access, immutable audit logs, and multi-region data residency. Each transmission creates a timestamped confirmation and audit entry, while failed sends retry automatically. Custom cover pages can add logos, sender details, and confidentiality text. Basic costs $9.99/user/mo (annual) and includes a 14-day trial without a credit card.
Who it suits
It suits healthcare, financial-services, and legal organizations needing online faxing across desktop, mobile, web, and office integrations. International sending and compliance requirements are also covered.
What it does well
- Works across web, desktop, and mobile platforms
- Provides virtual numbers and inbound faxing
- Supports 105 countries and international delivery
- Includes encryption, audit logs, and role controls
- 14-day trial requires no credit card
What to know first
- No free plan
- Basic starts at $9.99/user/mo billed annually
- Basic has a 1,500-minute monthly fair-use cap
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | billed annually · Minimum 1 user · 1 local phone number per user · 1,500 minutes per user per month fair-use cap | $9.99 a month |
| Professional | billed annually · Minimum 3 users · 250 AI receptionist minutes included · 2,500 AI chatbot conversations included · 30-day recording storage · 3,000 minutes per user per month fair-use cap | $17.99 a month |
| Enterprise | Minimum 10 users · 30-day paid pilot | On request |
| Enterprise | Minimum 10 users · 30-day paid pilot | On request |
| DialPhone AI Pro | Unlimited fax pages; included with Advanced or Ultra plans | On request |
| Fax 3000 Solo | Up to 3,000 pages per month; for small practices | On request |
As dialphone.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Verdict
DialPhone Online Fax combines broad sending options, compliance features, and virtual numbers for organizations replacing traditional fax equipment. Its paid plans and usage caps should be reviewed against expected volume.
Facts from DialPhone Online Fax's own pages
- Compliance
- The product page describes the service as HIPAA, FINRA, and GDPR compliant and PCI-DSS ready, and says a Business Associate Agreement is available. · dialphone.com, 9 Oct 2026
- Compliance support
- hipaa and gdpr · dialphone.com, 21 Sept 2026
- Coverage
- The service operates in 105 countries and supports local fax numbers on request. · dialphone.com, 9 Oct 2026
- Cover pages
- Custom cover pages can automatically include a logo, sender information, and a confidentiality statement. · dialphone.com, 9 Oct 2026
- Delivery records
- Each fax transmission generates a timestamped delivery confirmation and an audit log entry. · dialphone.com, 9 Oct 2026
- Free plan
- No · dialphone.com, 21 Sept 2026
- Inbound faxing
- Yes · dialphone.com, 21 Sept 2026
- Integrations
- The product page lists Microsoft Teams, Outlook, Gmail, Box, Dropbox, and Google Drive integrations, and says it integrates with DocuSign and Adobe Sign to fax signed PDFs. · dialphone.com, 9 Oct 2026
- Intended users
- The page identifies healthcare, financial services, and legal organizations as industries that rely on online fax. · dialphone.com, 9 Oct 2026
- International fax
- International delivery uses T.38 or G.711 fax-over-IP, and the page says most international faxes deliver in under two minutes. · dialphone.com, 9 Oct 2026
- International faxing
- Yes · dialphone.com, 21 Sept 2026
- Mobile apps
- Yes · dialphone.com, 21 Sept 2026
- Number porting
- Free fax number porting is included, with typical porting time of 2 to 5 business days and no service interruption. · dialphone.com, 9 Oct 2026
- Security
- The page says the service offers AES-256 encryption at rest and in transit, role-based inbox access, immutable audit logs, and multi-region data residency. · dialphone.com, 9 Oct 2026
- Service
- DialPhone Online Fax sends and receives faxes online without a physical fax machine or dedicated fax line. · dialphone.com, 9 Oct 2026
- Transmission
- The page says failed transmissions retry automatically and most US faxes deliver in 30 to 90 seconds. · dialphone.com, 9 Oct 2026
- Trial
- The product page offers a 14-day free trial with no credit card required. · dialphone.com, 9 Oct 2026
- Users included
- 1 · dialphone.com, 21 Sept 2026
- Virtual fax number
- Yes · dialphone.com, 21 Sept 2026
- Ways to send
- Faxes can be sent through native Mac, Windows, iOS, and Android apps, a web app, Microsoft Teams, Outlook, Gmail, Box, Dropbox, Google Drive, or a print driver. · dialphone.com, 9 Oct 2026
Where DialPhone Online Fax stands on Freedom251
- Online Fax Services#21 of 103
- Online fax services#21 of 102