Freedom251 › Online Fax Services
MyFax
by MyFax
What MyFax is
MyFax is a paid online fax service available through a web browser and apps for iOS and Android. It supplies a virtual fax number, accepts incoming faxes, and supports international faxing. The Home Office User plan costs $12 a month, billed monthly, with 100 sent and 100 received pages. Small Business User costs $25 a month and includes 300 pages in each direction. Power User costs $45 a month with 600 sent and 600 received pages. A 14-day trial is available, but there is no free plan. MyFax lists no compliance support. The service was founded in 2004 and is headquartered at 700 S. Flower St., 15th Floor, Los Angeles, California, United States. Web, iOS, and Android access are supported.
Who it suits
MyFax suits individuals and businesses that need web or mobile faxing, incoming and international fax support, and a virtual number. Choose among its monthly plans according to the listed sent and received page allowances.
What it does well
- Web, iOS, and Android access
- Virtual fax number included
- Incoming faxing supported
- International faxing supported
- 14-day trial available
What to know first
- No free plan
- No compliance support listed
- Monthly sent and received limits
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Home Office User | billed annually · Send 100 pages · Receive 100 pages | $8.25 a month |
| Small Business User | billed annually · Send 300 pages · Receive 300 pages | $20.83 a month |
| Power User | billed annually · Send 600 pages · Receive 600 pages | $37.50 a month |
| Home Office User introductory month | first month only · Send 100 pages · Receive 100 pages | $5 a month |
As myfax.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Verdict
MyFax combines browser and mobile access with incoming, international, and virtual-number faxing. Its three monthly plans differ by separate sent and received page allowances, while compliance support is listed as none.
Facts from MyFax's own pages
- API and extensibility
- Consensus corporate filings describe API connections for commercial customers, while MyFax consumer pages emphasize email, web, and mobile access. · sec.gov, 15 Oct 2026
- Archive storage
- MyFax advertises unlimited online fax storage with tagging, searching, and organization tools. · myfax.com, 15 Oct 2026
- Bulk recipients
- The service can send one fax to as many as 50 recipient numbers simultaneously. · myfax.com, 15 Oct 2026
- Cloud integrations
- The iOS app listing says users can upload from Dropbox, Box, or Google Drive and print with AirPrint. · apps.apple.com, 15 Oct 2026
- Company founding
- LinkedIn lists Consensus Cloud Solutions' founding year as 1995. · g2.com, 15 Oct 2026
- Company origin
- MyFax says it launched in 2004 by Protus IP Solutions and was acquired by J2 Cloud Services in 2010. · myfax.com, 15 Oct 2026
- Company size
- LinkedIn lists Consensus Cloud Solutions as a public company headquartered in Los Angeles with 501–1,000 employees. · linkedin.com, 15 Oct 2026
- Compliance support
- none · myfax.com, 23 Sept 2026
- Cover pages
- Users can create or attach custom cover pages through MyFax Central. · myfax.com, 15 Oct 2026
- Email faxing
- Users can address an email to a fax number at send.myfax.com and attach documents for transmission. · myfax.com, 15 Oct 2026
- Email senders
- An account can authorize up to five email addresses to send faxes and can forward incoming faxes to one inbox. · myfax.com, 15 Oct 2026
- Fax numbers
- Plans can include local, toll-free, or international numbers, and the service supports porting an existing fax number. · myfax.com, 15 Oct 2026
- File support
- The official guide provides a supported-file-formats reference for sending and receiving faxes by email or Internet. · myfax.com, 15 Oct 2026
- Founded
- 2004 · myfax.com, 28 Sept 2026
- Free plan
- No · myfax.com, 23 Sept 2026
- Headquarters
- 700 S. Flower St., 15th Floor, Los Angeles, CA 90017, United States · myfax.com, 28 Sept 2026
- HIPAA limitation
- The FAQ directs customers needing HIPAA-compliant cloud faxing to eFax Corporate rather than claiming MyFax compliance. · myfax.com, 15 Oct 2026
- Inbound faxing
- Yes · myfax.com, 23 Sept 2026
- International faxing
- Yes · myfax.com, 23 Sept 2026
- Limit: billing complaints
- Recent Trustpilot complaints repeatedly allege continued charges after cancellation, disputed billing, and difficulty obtaining help. · trustpilot.com, 15 Oct 2026
- Limit: cancellation and billing
- G2 reviewers report difficulty canceling, changing payment information, and unexpected page charges after trials. · g2.com, 15 Oct 2026
- Limit: customer support
- GetApp review scoring gives customer support 2.9 out of 5, and reviewers mention waiting for email responses. · getapp.com, 15 Oct 2026
- Limit: interface and security
- TechRadar criticizes the dated interface and higher pricing, and notes no two-factor authentication or published encryption details. · techradar.com, 15 Oct 2026
- Limit: iOS app reports
- App Store reviews include complaints about failed sends, login problems, inaccurate sent-fax status, and difficult cancellation. · apps.apple.com, 15 Oct 2026
Where MyFax stands on Freedom251
- Online Fax Services#19 of 103
- Online fax services#20 of 102
- eFax Software#12 of 24
- Customer Service Fax Software#6 of 12