eFax

Name: eFax
Price: 18.99 USD

Free trial AndroidAPIiPhoneMacWebWindows

What eFax is

eFax is a paid online fax service for sending and receiving faxes through web, Windows, macOS, iOS, and Android. It provides a virtual fax number, inbound faxing, and international faxing, and lists HIPAA compliance support. The Personal plan includes 200 pages per month for one user and one fax number. Business provides 500 pages per month for five users and one fax number. Corporate plans are customizable and list HIPAA compliance with a BAA, HITRUST certification, an eFax API, and an admin portal. Mobile apps are available, and the service supports one included user on the listed Personal offering. A seven-day trial is listed, but there is no free plan. Paid service starts at 15.83 /mo; prices for the named Personal, Business, and Corporate plans are not provided. eFax was founded in 1999 and is headquartered in Los Angeles, California.

Who it suits

eFax suits individuals, teams, and organizations that need faxing across computers and mobile devices. Corporate options suit organizations needing listed compliance and administration features.

What it does well

Works on web, Windows, macOS, iOS, and Android
Includes virtual fax numbers
Supports inbound and international faxing
Lists HIPAA compliance support
Offers a seven-day trial

What to know first

No free plan
Personal allowance is 200 pages monthly

Plans

Plan	Billed and limits	Price
Personal	$4.99 for the first month · 200 pages/month to US and Canada · 1 user · 1 fax number · $0.10/page overage · HIPAA-compliant encryption	$18.99 a month
Business	$14.99 for the first month · 500 pages/month to 51 countries · 5 users · 1 fax number · $0.07/page overage · BAA · HIPAA compliant	$39.99 a month
Corporate	Custom quote · Custom volume · BAA · HITRUST certified · dedicated account management · full API · admin portal	On request

As efax.com lists them, read 15 Oct 2026. The maker's own page has the final word.

Verdict

eFax covers inbound and international faxing across major desktop and mobile platforms, with plans for individuals, teams, and corporate requirements. Readers should note the absence of a free plan and the page allowances attached to listed plans.

Facts from eFax's own pages

API: eFax offers an API for integrating fax transmission with applications and business workflows. · efax.com, 15 Oct 2026
API documentation: The developer API package includes an API specification, SDKs, code samples and technical resources. · enterprise.efax.com, 15 Oct 2026
Company headquarters and size: LinkedIn lists Los Angeles headquarters and 501–1,000 employees for eFax. · linkedin.com, 15 Oct 2026
Company history: Consensus says the eFax brand has been established for more than 25 years. · sec.gov, 15 Oct 2026
Company owner: eFax is a brand of publicly traded Consensus Cloud Solutions, Inc. · linkedin.com, 15 Oct 2026
Compliance: Official materials cite HIPAA, SOX, GLBA, PCI-DSS, FERPA and HITRUST CSF certification for corporate offerings. · efax.com, 15 Oct 2026
Compliance support: hipaa · efax.com, 23 Sept 2026
Desktop software: Windows users can download eFax Print-to-Fax to send documents from a computer. · efax.com, 15 Oct 2026
Electronic signing: The service lets users electronically sign documents before sending them by fax. · efax.com, 15 Oct 2026
Email integrations: Shared-email faxing supports one-click workflows from Outlook and Gmail. · efax.com, 15 Oct 2026
Email notifications: Email alerts notify users when faxes are sent or received. · efax.com, 15 Oct 2026
Founded: 1999 · efax.com, 28 Sept 2026
Free plan: No · efax.com, 23 Sept 2026
Headquarters: Los Angeles, California, United States · efax.com, 28 Sept 2026
Inbound faxing: Yes · efax.com, 23 Sept 2026
Infrastructure: eFax says its data centers use Tier III servers and hosting providers with SSAE16 or SOC 2 reports. · efax.com, 15 Oct 2026
International faxing: Yes · efax.com, 23 Sept 2026
Licence: The customer agreement describes a hosted service supplied by Consensus entities and does not provide an open-source licence. · efax.com, 15 Oct 2026
Limit: Gartner support and cancellation: A Gartner reviewer alleges aggressive cancellation handling and delayed support with instructions that did not match the product. · gartner.com, 15 Oct 2026
Limit: Google Play cancellation: Google Play reviewers report that cancelling through the mobile app is difficult and that subscription procedures feel complicated. · play.google.com, 15 Oct 2026
Limit: Trustpilot cancellation: Trustpilot's summary says some customers report frustrating difficulty cancelling subscriptions. · trustpilot.com, 15 Oct 2026
Limit: TrustRadius administration: TrustRadius reviewers cite outdated administration screens, limited organization tools, slow transmission and difficult cancellation. · trustradius.com, 15 Oct 2026
Mobile apps: eFax provides Android and iOS applications for sending and receiving faxes from smartphones and tablets. · efax.com, 15 Oct 2026
Monthly page allowance: 200 · efax.com, 23 Sept 2026