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faxtastic!
by faxtastic!
What faxtastic! is
faxtastic! is a web service that replaces a fax machine with email for sending and receiving faxes. Incoming faxes go to one or more email addresses and are stored in the Control Panel, while sending is done by emailing a destination fax number at send.faxtastic.co.uk. Attachments can be plain text, PDF, Word, Excel, or PowerPoint; Word, Excel, and PowerPoint use the doc.faxtastic.co.uk address format. The service offers virtual fax numbers, inbound and international faxing, and GDPR compliance support. Received faxes remain in the Control Panel for seven days by default, with changes available through support. Plans include a free 0872 option requiring one fax every 90 days, £45 yearly inbound packages, and outbound credit bundles from £10 monthly. Email support is free, with weekday telephone support. The homepage says new sign-ups are no longer accepted.
Who it suits
It is described for UK businesses receiving domestic or overseas faxes, and for users who want email-based faxing. Existing customers can choose inbound plans or outbound credits according to their needs.
What it does well
- Email-based fax sending and receiving
- Virtual fax number available
- International faxing supported
- Multiple attachment formats supported
- GDPR compliance support listed
What to know first
- New sign-ups are no longer accepted
- Received faxes default to seven-day retention
- Paid plans and credits exclude VAT where stated
- Free plan requires one fax every 90 days
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| 844 | + VAT · Unlimited inbound pages | £45 a year |
| UK Local | + VAT · 500 inbound pages per month | £45 a year |
| Outbound fax credits - 100 | Prices exclude VAT · 100 credits | £10 a month |
| Outbound fax credits - 250 | Prices exclude VAT · 250 credits | £20 a month |
| Outbound fax credits - 500 | Prices exclude VAT · 500 credits | £30 a month |
| Outbound fax credits - 1000 | Prices exclude VAT · 1000 credits | £50 a month |
| 0872 Free | One fax must be received every 90 days to keep the number | Free |
| 100 Credits | Pre-purchased credits; prices exclude VAT · 100 credits · 10p per credit | £10, paid once |
The first 8 of 14 plans, as faxtastic.co.uk lists them, read 21 Sept 2026. The maker's own page has the final word. Every plan
Verdict
faxtastic! covers inbound and outbound faxing through email, with browser-based Control Panel storage and several credit options. The sign-up closure is the first issue for anyone considering the service now.
Facts from faxtastic!'s own pages
- Availability
- The homepage says Faxtastic no longer accepts new sign-ups. · faxtastic.co.uk, 11 Oct 2026
- Compliance support
- gdpr · faxtastic.co.uk, 21 Sept 2026
- Fax privacy
- The maker says faxes and emails are processed automatically and staff normally access Control Panel content only with customer permission for a support query. · faxtastic.co.uk, 11 Oct 2026
- File formats
- Sending supports plain text, PDF, Word, Excel, and PowerPoint attachments; the latter three require the doc.faxtastic.co.uk address format. · faxtastic.co.uk, 11 Oct 2026
- Free plan
- Yes · faxtastic.co.uk, 21 Sept 2026
- Headquarters
- Wing, Leighton Buzzard, England, United Kingdom · faxtastic.co.uk, 28 Sept 2026
- Inbound faxing
- Yes · faxtastic.co.uk, 21 Sept 2026
- Integrations
- The service works through email and supports sending from authorised email addresses; the maker does not list other integrations on the pages reviewed. · faxtastic.co.uk, 11 Oct 2026
- Intended users
- The maker describes the 0844 package as suited to UK-to-UK businesses and the UK Local package as suited to UK businesses receiving faxes from overseas. · faxtastic.co.uk, 11 Oct 2026
- International faxing
- Yes · faxtastic.co.uk, 21 Sept 2026
- Number porting
- The maker says it may be possible to port an existing fax number to Faxtastic. · faxtastic.co.uk, 11 Oct 2026
- Receiving
- Incoming faxes are delivered to one or more email addresses and are also stored in the Control Panel. · faxtastic.co.uk, 11 Oct 2026
- Retention
- Received faxes are retained in the Control Panel for a default period of 7 days, which can be changed by contacting support. · faxtastic.co.uk, 11 Oct 2026
- Security and data location
- The maker says its UK network and support process data in ISO27001-accredited data centres in Telehouse, London and Pulsant, Milton Keynes. · faxtastic.co.uk, 11 Oct 2026
- Sending
- Users send faxes by emailing the destination fax number at send.faxtastic.co.uk. · faxtastic.co.uk, 11 Oct 2026
- Service
- Faxtastic replaces a fax machine with email for sending and receiving faxes. · faxtastic.co.uk, 11 Oct 2026
- Support
- Email support is free, and telephone support is available on weekdays from 09:00 to 17:30. · faxtastic.co.uk, 11 Oct 2026
- Virtual fax number
- Yes · faxtastic.co.uk, 21 Sept 2026
Where faxtastic! stands on Freedom251
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