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ETHERFAX
by ETHERFAX
What ETHERFAX is
ETHERFAX provides cloud faxing and document workflows for healthcare organizations, U.S. government agencies, and enterprises. Its Engage web application lets teams send, receive, and manage faxes with shared workspaces, centralized administration, audit logs, and reporting. Engage accepts PDFs, Microsoft Office documents, images, and text files, and can summarize documents and display sender details and an overview. Flow uses AI to capture incoming documents, classify and extract information, then route the results to an EHR or another system of record. ETHERFAX also offers virtual fax numbers, inbound and international faxing, a web API, and integrations such as Epic, Hyland OnBase, Microsoft 365, Google Workspace, and Microsoft Teams. Its ERIS development tool can run as a Windows service or in Docker and supports Windows, Mac, Unix, and Linux. ETHERFAX describes security measures including encryption, two-factor authentication, and in-network routing. Compliance depends on the service environment: HealthCloud is described as HIPAA and HITRUST CSF certified in a SOC 2-compliant environment, while government services meet FedRAMP High standards. Pricing is available by request.
Who it suits
ETHERFAX is intended for healthcare organizations, U.S. government agencies, and enterprise teams that need faxing alongside document workflows. Its shared workspaces, API, and document routing may suit organizations connecting fax operations to existing systems.
What it does well
- Engage includes shared workspaces, audit logs, and reporting.
- Flow classifies and extracts information from incoming documents.
- Supports virtual numbers and international faxing.
- Integrations include Epic and Microsoft 365.
- Offers web, API, self-hosted, and desktop-platform options.
What to know first
- Pricing is available only by request.
- Standard support excludes weekends and holidays.
- 24-hour support costs extra.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| ETHERFAX cloud fax services | Contact ETHERFAX or a partner for pricing; specific pricing is not listed | On request |
As etherfax.net lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the ETHERFAX website.
- Contact ETHERFAX or a partner for pricing details.
- Use a listed platform, such as web, Windows, Linux, or self-hosted.
- Use Engage to send, receive, and manage faxes, or explore the web API for fax and document delivery.
Verdict
ETHERFAX combines fax management with AI document processing and integrations for organizational workflows. Pricing requires contacting sales or a partner, and support hours vary by service level.
Questions
How much does ETHERFAX cost?
Pricing is available by contacting ETHERFAX or a partner.
Which platforms does ETHERFAX support?
Listed platforms are API, Linux, macOS, self-hosted, web, and Windows. ERIS can run as a Windows service or in Docker and supports Windows, Mac, Unix, and Linux.
Can ETHERFAX handle inbound and international faxing?
Yes. It offers inbound faxing, international faxing, and virtual fax numbers.
What integrations are available?
Listed integrations include Epic, Hyland OnBase, Canon, Ricoh, Xerox/Lexmark, Microsoft 365, Google Workspace, and Microsoft Teams.
What compliance credentials does ETHERFAX describe?
HealthCloud is described as HIPAA and HITRUST CSF certified in a SOC 2-compliant environment. Its government services meet the FedRAMP High baseline.
What support is included?
Standard support is available Monday through Friday, 9 a.m. to 8 p.m. Eastern Time, excluding holidays. 24-hour support is available for an additional fee.
Facts from ETHERFAX's own pages
- AI insights
- Engage can summarize documents and show sender information and a document overview to help staff review incoming faxes. · etherfax.net, 7 Oct 2026
- AI workflows
- ETHERFAX Flow uses AI to read, classify, and extract data from incoming faxes, then route documents to an EHR or other system of record. · etherfax.net, 7 Oct 2026
- API
- ETHERFAX offers APIs and a Software Developer Toolkit for connecting document exchange with third-party applications and automating workflows. · etherfax.net, 7 Oct 2026
- Commercial security
- ETHERFAX says its commercial document exchange solutions meet HIPAA and SOC 2 standards and are certified to HITRUST CSF R2, PCI DSS 4.01 Level 1, and NIST v1.1 cybersecurity requirements. · etherfax.net, 7 Oct 2026
- Company history
- ETHERFAX says it was founded in 2009. · etherfax.net, 7 Oct 2026
- Compliance
- ETHERFAX states that HealthCloud is HIPAA and HITRUST CSF certified and operates in a SOC 2-compliant environment; GovCloud meets FedRAMP High standards. · etherfax.net, 7 Oct 2026
- Compliance support
- hipaa and gdpr · etherfax.net, 23 Sept 2026
- Deployment
- The ERIS development tool can run as a Windows service or in a Docker environment, and supports Windows, Mac, Unix, and Linux. · docs.etherfax.net, 7 Oct 2026
- Document formats
- Engage supports PDFs, Microsoft Office documents, images, and text files for faxing. · etherfax.net, 7 Oct 2026
- Engage
- ETHERFAX Engage is a web application for sending, receiving, and managing faxes, with shared workspaces, centralized administration, audit logs, and reporting. · etherfax.net, 7 Oct 2026
- Fax management
- ETHERFAX Engage lets teams send, receive, and manage faxes through a secure web application with shared workspaces and centralized administration. · etherfax.net, 7 Oct 2026
- Flow
- ETHERFAX Flow uses AI to capture incoming documents, classify and extract information, and route them to an EHR or other system of record. · etherfax.net, 7 Oct 2026
- Founded
- 2009 · etherfax.net, 28 Sept 2026
- Government security
- ETHERFAX says its U.S. government services meet the FedRAMP High baseline, including DoD Impact Level 5 controls, and operate in AWS GovCloud High. · etherfax.net, 7 Oct 2026
- Headquarters
- Holmdel, New Jersey, United States · etherfax.net, 28 Sept 2026
- Healthcare security
- Its HealthCloud network is described as HIPAA and HITRUST CSF certified and operating in a SOC 2-compliant environment. · etherfax.net, 7 Oct 2026
- Inbound faxing
- Yes · etherfax.net, 23 Sept 2026
- In-network delivery
- ETHERFAX says users can send high-resolution, full-color documents to other ETHERFAX users in real time with guaranteed delivery. · etherfax.net, 7 Oct 2026
- Integrations
- ETHERFAX lists integrations including Epic, Hyland OnBase, Canon, Ricoh, Xerox/Lexmark, Microsoft 365, Google Workspace, and Microsoft Teams. · etherfax.net, 7 Oct 2026
- Intended customers
- ETHERFAX describes its solutions as serving healthcare organizations, U.S. government agencies, and enterprise organizations. · etherfax.net, 7 Oct 2026
- International faxing
- Yes · etherfax.net, 23 Sept 2026
- Pricing
- ETHERFAX directs customers to contact a partner or its sales team for pricing details. · kb.etherfax.net, 7 Oct 2026
- Product
- ETHERFAX provides cloud faxing and intelligent document workflows for healthcare, U.S. government, and enterprise organizations. · etherfax.net, 7 Oct 2026
- Security
- ETHERFAX says its security measures include advanced encryption, two-factor authentication, and in-network routing. · etherfax.net, 7 Oct 2026
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