Echobox Email

Name: Echobox Email
Author: Echobox Email

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What Echobox Email is

Echobox Email is a newsletter service for publishers to create, personalize and send campaigns. It automates recurring production tasks such as assembling editions and scheduling sends, while audience signals can guide story selection and send decisions. Echobox describes it for news, radio, television, digital-first, hybrid, international, national and local publishers. It can operate independently or alongside the wider Echobox platform. APIs and campaign webhooks support subscriber-data synchronization with external systems such as a CRM or CDP. The sending API can schedule campaigns for lists or segments and send transactional messages to specified recipients. Regular campaigns can tailor articles to individual recipients, but email sending APIs do not support that tailoring. Analytics are available through a BigQuery data connector, recurring CSV exports or an Analytics REST API, which costs extra. Echobox says its security measures are appropriate to risk under GDPR Article 32, and its DPA specifies safeguards for personal-data transfers outside the UK or EEA. Pricing is modular and based on use case, with quotes available on request.

Who it suits

It suits publishers that want to automate newsletter production and personalize campaign decisions using audience signals. It can fit teams using it as a standalone service or alongside the wider Echobox platform.

What it does well

Automates edition building and send scheduling.
Audience signals guide story selection and send decisions.
Synchronizes subscriber data through APIs and webhooks.
Analytics available through a data connector or CSV exports.
Supports standalone use or the wider Echobox platform.

What to know first

Per-recipient article tailoring is unavailable through sending APIs.
Analytics REST API access costs extra.
Pricing is available on request.

Limits

Regular campaign sends support per-recipient article tailoring, but email sending APIs do not. Analytics through the REST API carries an additional fee.

Plans

Plan	Billed and limits	Price
Echobox Email	Modular pricing based on use case · quote required · order form defines email allowance, users and campaigns	On request

As echobox.com lists them, read 15 Oct 2026. The maker's own page has the final word.

Getting started

Open the Echobox Email website
Contact sales for modular pricing based on your use case
Choose web or API access
Connect subscriber data through a CRM or CDP API or campaign webhook
Configure campaign lists or segments for scheduled sends

Verdict

Echobox Email combines newsletter production automation with publisher-focused personalization and integration options. Teams using sending APIs should note the article-tailoring limitation, and API analytics carries an additional fee.

Questions

What does Echobox Email cost?

Pricing is modular and based on the use case. Echobox asks prospective customers to request a quote.

Which platforms does it support?

Echobox Email is available through web and API access.

Can it connect to subscriber systems?

Yes. APIs and campaign webhooks can synchronize subscriber data with external systems such as a CRM or CDP.

Can the API send transactional email?

Yes. The sending API can send transactional emails to specified recipients and schedule campaigns to lists or segments.

How are analytics provided?

Customers can use a BigQuery data connector, recurring CSV exports, or an Analytics REST API. The REST API has an additional fee.

Facts from Echobox Email's own pages

Analytics: Customers can access analytics through a BigQuery data connector, recurring CSV exports, or an Analytics REST API; the API is available for an additional fee. · help.echobox.com, 11 Oct 2026
Analytics integration: A read-only BigQuery connector exposes email edition and subscriber-event data for Looker, Tableau, Power BI, Metabase and Google Data Studio. · help.echobox.com, 15 Oct 2026
API authentication: Users create refresh-token secrets that are exchanged for short-lived Client Service Tokens, with the client ID and token shown only once. · help.echobox.com, 15 Oct 2026
API integration limit: Zapier and Make cannot natively use Echobox Client Service Tokens, so middleware is required. · help.echobox.com, 15 Oct 2026
API limitation: Per-recipient article personalization is unavailable when sending through the API. · help.echobox.com, 15 Oct 2026
API sending: The API provides separate schedule-edition and transactional-email sending methods. · help.echobox.com, 15 Oct 2026
Audience: Echobox describes the product as built for news, radio, TV, digital-first, hybrid, international, national, and local publishers. · echobox.com, 11 Oct 2026
Automation: The product automates newsletter edition building and scheduling and claims an 85% reduction in manual work. · echobox.com, 15 Oct 2026
Build speed: Echobox claims a newsletter can be built in 30 seconds. · echobox.com, 15 Oct 2026
Company identity: LinkedIn lists Echobox as a privately held software-development company founded in 2013 with 51–200 employees and headquarters in London. · linkedin.com, 15 Oct 2026
Content feeds: Help documentation supports RSS feeds and sitemaps; sitemap imports are limited to the first 3,000 items and feeds are polled about every 60 seconds. · help.echobox.com, 15 Oct 2026
Continuous learning: The system says it continuously learns from audience behavior to adjust newsletter decisions. · echobox.com, 15 Oct 2026
Data residency: The DPA restricts transfers outside the UK and EEA to adequacy decisions or approved standard contractual clauses. · echobox.com, 15 Oct 2026
Data transfers: The DPA says customer personal data is transferred outside the UK or EEA only under specified adequacy or approved transfer safeguards. · echobox.com, 11 Oct 2026
Documentation: The help center includes email onboarding, campaign automation, a glossary, a mastering guide and API-access instructions. · help.echobox.com, 15 Oct 2026
Founded: 2013 · echobox.com, 28 Sept 2026
Funding news: TechCrunch reported on 4 July 2016 that Echobox raised $3.4 million led by Mangrove Capital Partners with LocalGlobe participating. · techcrunch.com, 15 Oct 2026
Headquarters: London, United Kingdom · echobox.com, 28 Sept 2026
Integrations: Echobox supports subscriber-data synchronization with external systems such as a CRM or CDP using APIs and campaign webhooks. · help.echobox.com, 11 Oct 2026
Legal entity: Echobox Ltd is active UK private company 08115900, incorporated on 22 June 2012 at 107 Cheapside, London. · find-and-update.company-information.service.gov.uk, 15 Oct 2026
Licence: Terms grant temporary, non-exclusive, non-transferable service access and prohibit copying, downloading, reverse engineering or redistribution. · echobox.com, 15 Oct 2026
Limit: analytics and scheduling: GetApp review summaries mention less detailed analytics, platform-specific customization limits and occasional scheduling issues. · getapp.com, 15 Oct 2026
Limit: reporting and templates: G2 reviewers mention inflexible custom reports or exports and a desire for more templates and features. · g2.com, 15 Oct 2026
Performance claim: Echobox claims average increases of 40% in open rate and 28% in click rate. · echobox.com, 15 Oct 2026