No. 28 of 54 ·Customer Data Platforms

CustomerLabs CDP

Name: CustomerLabs CDP
Price: 129 USD

Web · Android · iPhone · API · paid plans from $129/mo

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Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

CustomerLabs CDP is ranked #28 of 54 in customer data platforms on Freedom251. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $129/mo.

CustomerLabs CDP plans and pricing

All plans

Growth $129/mo $129/mo + GST; $387/quarter + GST; $1,548/year + GST 500K monthly usage units · unlimited sources · unlimited destinations · unlimited segments · email support 6h first response customerlabs.com · 30 Sept 2026

Agency Lite $499/mo $499/mo + GST; $1,497/quarter + GST; $5,988/year + GST 5 accounts · 2.5M monthly usage units · unlimited sources · unlimited destinations · unlimited segments · email support 6h first response customerlabs.com · 30 Sept 2026

Agency Premium $999/mo $999/mo + GST; $2,997/quarter + GST; $11,988/year + GST 10 accounts · 5M monthly usage units · unlimited sources · unlimited destinations · unlimited segments · email support 6h first response customerlabs.com · 30 Sept 2026

Compared on customer data platforms

Free plan: No
Paid from: $129/mo

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The record

Core purpose: CustomerLabs collects, unifies, and activates first-party data across website, CRM, backend, POS, and offline sources.
Core capabilities: The platform provides server-side tracking, enhanced conversions, identity resolution, signal engineering, and conversions API in one operating layer.
Sources and destinations: CustomerLabs states that it supports 30+ data sources and 25+ activation destinations without engineering.
Integrations: The integrations page advertises 200+ integrations, including Meta, Google, TikTok, Klaviyo, and HubSpot.
Audience activation: Users can build static or dynamic first-party audience segments and sync them to Meta, Google, LinkedIn, TikTok, GA4, Klaviyo, and Maropost.
Server-side delivery: Every destination receives events through a server-side API, with per-destination event selection, schema mapping, identity formatting, and delivery logs.
Privacy controls: Privacy features include PII hashing, PII masking, regional data residency, audit logs, and role-based access.
Security and compliance: CustomerLabs states that it uses TLS 1.2+ in transit, encryption at rest, SHA-256 hashing, eight hosting regions, and supports GDPR, HIPAA, CCPA/CPRA, UK GDPR, and Swiss FADP compliance.
Retention: After a contract ends, data is retained for up to 90 days for export and then securely deleted from production.
Usage billing: Billing is usage-based through Usage Units covering ingestion, activation, scanning, and storage, with no limits on the number of sources, destinations, or segments.
Tracking APIs: The product offers a JavaScript API for website tracking and a mobile tracking API supporting Android AAID and iOS IDFA identifiers.
Support: Growth and agency plans include email support with a six-hour first response, while annual plans include WhatsApp support with a three-hour first response.
Target customers: CustomerLabs positions itself for performance marketers and businesses including ecommerce, lead generation, SaaS, finance, health, travel, and agencies.
Headquarters: Middletown, Delaware, USA
Price from: $129/mo

Where it ranks on Freedom251

Best Customer Data Platforms in 2026#28 of 54
Best Event Tracking Software in 2026#10 of 24

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Sources

customerlabs.com/first-party-data-ops/· checked 30 Sept 2026
customerlabs.com· checked 30 Sept 2026
customerlabs.com/integrations/· checked 30 Sept 2026
customerlabs.com/docs/audiences/· checked 30 Sept 2026
customerlabs.com/first-party-data-ops/destinations/· checked 30 Sept 2026
customerlabs.com/docs/privacy/· checked 30 Sept 2026
customerlabs.com/first-party-data-ops/privacy-security-c· checked 30 Sept 2026
customerlabs.com/docs/faq/billing/· checked 30 Sept 2026
customerlabs.com/docs/developers/api/· checked 30 Sept 2026
customerlabs.com/pricing/· checked 30 Sept 2026
customerlabs.com/request-a-demo/· checked 30 Sept 2026