CoverED

What CoverED is

CoverED is scheduling software designed for emergency medicine groups, residency programs, and schedule administrators. It generates monthly schedules using a six-pass algorithm that considers requests and configured constraints, fills NOC shifts first, and balances weekends. The model supports AM, PM, and NOC shifts, nocturnist role separation, and an APP layer with one to four slots per day depending on plan. Providers can submit availability, block dates, request shifts or PTO, trade named shifts, and claim open shifts from a phone. CoverED tracks shift and weekend equity, gives three-month rolling burnout indicators, and carries deficits into later months. Published shifts can sync to Apple, Google, or Outlook calendars through ICS or webcal; PDF and CSV exports and email and SMS digests are also available. Residency tools include block scheduling and ACGME duty-hour checks. The service stores scheduling data only, not clinical data, and states that it encrypts data in transit and at rest on SOC 2 infrastructure. Paid plans include done-for-you setup, and any plan includes a free 30-minute guided walkthrough. Pricing includes Starter at $67 a month, Standard at $110 a month, and Enterprise at $254 a month.

Who it suits

CoverED suits single-site or multi-site emergency department groups, EM residency programs, and administrators who run schedules. Its provider self-service and residency scheduling functions are relevant to groups managing shift requests, trades, and duty-hour checks.

Limits

The lowest listed residency license is $30 a month when bundled, or $49 a month standalone. Starter costs $67 a month and is limited to 12 clinicians, one APP slot per day, and one site; Standard costs $110 a month and supports up to 30 clinicians, four daily APP slots, and three sites.

Getting started

1. Visit https://coveredscheduling.com/.
2. Start the 30-day trial; a free 30-minute guided walkthrough is available with any plan.
3. Choose a plan for your group size and site needs.
4. Use the included done-for-you setup on a paid plan to configure the roster and schedule.
5. Import prior schedules from PDFs, screenshots, exports, or copied text.

Verdict

CoverED combines schedule generation, provider requests, equity tracking, calendar sync, and residency tools for emergency medicine teams. Plan limits vary by clinician, site, and APP capacity; paid plans also include setup.