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CallGrid

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CallGrid's own site

What CallGrid is

CallGrid is a web-based scheduling platform for medical residency programs that automates call scheduling, rotation management, and shift planning. Its scheduler balances call assignments against configurable call limits, spacing, PGY restrictions, and time-off requests. Administrators can manage rotation blocks, clinical services, and resident assignments across an academic year, then draft, publish, or roll back schedules with version history. Residents can submit call swaps and time-off requests for approval, with approved time off reflected in the schedule. Administrators can import Excel or CSV schedules and download call schedules as PDFs. Email alerts cover schedule changes and pending requests. Google, Microsoft, or Apple accounts can be linked for sign-in when program settings allow those providers. CallGrid is intended for program administrators, chiefs, and residents. There is no free plan, and a 14-day trial is available. Pricing starts at $1/user/mo; the listed plan is $125 a month, billed monthly by active resident count, with a $25/month minimum covering up to 25 residents. Each program is billed separately; institutional pricing is available by contact for five or more programs. Schedule-only admins do not count toward the active resident billing total.

Who it suits

CallGrid suits residency program administrators, chiefs, and residents managing call schedules, rotations, or shifts. Programs should consider its active-resident billing basis and the separate limits on swap requests in Shift mode.

What it does well

  • Scheduler supports configurable call and time-off rules.
  • Administrators can manage rotations and resident assignments.
  • Schedules can be drafted, published, and rolled back with version history.
  • Excel and CSV imports and PDF downloads are available.
  • A 14-day trial is offered.

What to know first

  • There is no free plan.
  • Swap requests are not supported in Shift mode.
  • Each program is billed separately.
  • The listed plan has a $25/month minimum.

Limits

There is no free plan; access begins with a 14-day trial. The $25/month minimum covers up to 25 residents, and each program is billed separately; institutional pricing is available by contacting CallGrid for five or more programs.

Plans

PlanBilled and limitsPrice
CallGridWe bill monthly based on your active resident count. · $25/month minimum covers up to 25 residents · Each program billed separately · Contact for institutional pricing at 5+ programs$125 a month

As getcallgrid.com lists them, read 30 Sept 2026. The maker's own page has the final word.

Getting started

  1. Open getcallgrid.com.
  2. Start the 14-day trial or choose the paid service.
  3. Use CallGrid on the web.
  4. Link a Google, Microsoft, or Apple account for sign-in if program settings allow it.

Verdict

CallGrid brings scheduling, rotation management, resident requests, and schedule versioning together for residency programs. Confirm whether Call or Shift mode fits your workflow and review the per-program billing details.

Questions

Is CallGrid free?

No. It has no free plan, but offers a 14-day trial.

How much does CallGrid cost?

Pricing starts at $1/user/mo. The listed CallGrid plan is $125 a month, billed monthly by active resident count, with a $25/month minimum covering up to 25 residents.

Which platforms does CallGrid support?

CallGrid is available on the web.

Can residents request swaps and time off?

Yes. Residents can submit call swaps and time-off requests for approval. Swap requests are available in Call scheduling mode, not Shift mode.

Does CallGrid integrate with Google, Microsoft, or Apple?

Users can link those accounts for sign-in when program settings allow the providers.

Who is CallGrid for?

It is intended for program administrators, chiefs, and residents.

Facts from CallGrid's own pages

Import and export
Administrators can import schedules from Excel or CSV files and download call schedules as PDFs. · docs.getcallgrid.com, 30 Sept 2026
Integrations
Users can link Google, Microsoft, or Apple accounts for sign-in when their program settings allow those providers. · docs.getcallgrid.com, 30 Sept 2026
Intended users
The product is for program administrators, chiefs, and residents. · docs.getcallgrid.com, 30 Sept 2026
Mode limitation
Swap requests are available in Call scheduling mode and are not currently supported in Shift mode. · docs.getcallgrid.com, 30 Sept 2026
Notifications
CallGrid sends email alerts for schedule changes and pending requests. · getcallgrid.com, 30 Sept 2026
Pricing limit
Admins who only manage schedules do not count toward the active resident total used for billing. · getcallgrid.com, 30 Sept 2026
Purpose
CallGrid is a scheduling platform for medical residency programs that automates call scheduling, rotation management, and shift planning. · docs.getcallgrid.com, 30 Sept 2026
Rotation management
CallGrid manages rotation blocks, clinical services, and resident assignments across an academic year. · getcallgrid.com, 30 Sept 2026
Schedule generation
Its automated scheduler balances call assignments while respecting configurable rules, including call limits, spacing, PGY restrictions, and time-off requests. · docs.getcallgrid.com, 30 Sept 2026
Schedule versions
Administrators can draft, publish, and roll back schedules with version history. · getcallgrid.com, 30 Sept 2026
Security
CallGrid says it uses industry-standard encryption and secure cloud infrastructure, and that it does not share customer data. · getcallgrid.com, 30 Sept 2026
Support
The pricing page includes priority support, and the product offers bug reporting, feature suggestions, and documentation through its help menu. · getcallgrid.com, 30 Sept 2026
Swap and time-off workflows
Residents can submit call swaps and time-off requests for approval, with approved time off reflected in the schedule. · getcallgrid.com, 30 Sept 2026

Where CallGrid stands on Freedom251

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