No. 104 of 177 ·Case Management Software

Complyr

Name: Complyr
Price: 49 GBP

Web · Android · iPhone · paid plans from £4.08/mo

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Freedom report

Two barsScore 5.5

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Complyr is ranked #104 of 177 in case management software on Freedom251, made by Complyr (London, England, UK). It runs on Android, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at £4.08/mo.

Complyr plans and pricing

All plans

Starter £49/mo billed monthly 1 team · 1 case type per team · Unlimited cases · Unlimited file storage · 3 minimum users · 5 maximum users complyr.co.uk · 20 Sept 2026

Professional £89/mo billed monthly 3 teams · 5 case types per team · Unlimited cases · Unlimited file storage · 5 minimum users · 20 maximum users complyr.co.uk · 20 Sept 2026

Enterprise Not published Unlimited teams · Unlimited case types per team · Unlimited cases · Unlimited file storage · 7 minimum users · Unlimited users complyr.co.uk · 20 Sept 2026

Starter £49/yr £49/month; 12-month subscription 1 team · 1 case type · 3–5 users · unlimited cases and file storage complyr.co.uk · 28 Sept 2026

Professional £89/yr £89/month; 12-month subscription Up to 3 teams · 5 case types per team · 5–20 users · unlimited cases and file storage complyr.co.uk · 28 Sept 2026

Enterprise Not published Contact us; 12-month subscription Unlimited teams, case types, users, cases and file storage · minimum 7 users complyr.co.uk · 28 Sept 2026

Compared on case management software

Free plan: No
Workflow automation: Yes

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The record

Purpose: Complyr is a complaint case management system for regulated teams that centralizes complaint communication, evidence, workflows, ownership and reporting.
Case records: Cases can hold notes, documents, evidence, actions and decision rationale in a structured case file.
Workflows: Teams can configure complaint workflows using actions, statuses and flags, without technical knowledge or IT support.
Secure portal: The case portal lets handlers, customers and invited third parties share messages and files linked to the complaint case file.
Reporting: Complyr captures structured case data and provides real-time dashboards and complaint reporting from case records.
Integrations: The company says its Professional plan offers custom integrations as an add-on, while Enterprise includes custom integrations.
Data exports: Complyr says teams can export complaint data for use in analytics software used across their business.
Security: The pricing page lists ISO 27001 controls, SOC2 data centres, GDPR compliance, role-based access controls, encryption in transit and at rest, and secure file storage across all plans.
Privacy: Complyr says it does not use analytics or monitoring tools to process client complaint content.
Support: All plans include online tutorials and training; Professional includes up to three onboarding Zoom calls, and Enterprise includes one-to-one onboarding.
Plan limits: Starter is limited to 3–5 users and one team, Professional to 5–20 users and three teams, and Enterprise has no stated maximum for users or teams.
Intended users: Complyr describes its product as built for regulated complaint teams, including teams working with FCA DISP and Consumer Duty requirements.
Trial: A company blog invites prospective customers to contact Complyr to get started on a free trial, but does not state its duration.
Company: The product is operated by Ozoomi Ltd trading as Complyr, registered in England under company number 15343430, with a registered office in London.
Price from: £4.08/mo

Where it ranks on Freedom251

Best Case Management Software in 2026#104 of 177
Best Complaint Management Software in 2026#12 of 25

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Sources

complyr.co.uk/about-us· checked 28 Sept 2026
complyr.co.uk/product/complaint-case-management· checked 28 Sept 2026
complyr.co.uk/product/configurable-workflows· checked 28 Sept 2026
complyr.co.uk/product/secure-case-portal· checked 28 Sept 2026
complyr.co.uk/product/analytics-and-reporting· checked 28 Sept 2026
complyr.co.uk/pricing· checked 28 Sept 2026
complyr.co.uk/blog/complaint-management/building-the-· checked 28 Sept 2026
complyr.co.uk/privacy-policy· checked 28 Sept 2026
complyr.co.uk/terms· checked 28 Sept 2026
complyr.co.uk· checked 28 Sept 2026