clubcloud

ClubCloud is an all-in-one operating platform for racquet and multi-activity clubs, covering tennis, pickleball, padel, fitness and other multi-sport facilities. It suits clubs that want bookings, memberships, events, commerce and a web presence in one system. Its breadth is most compelling for growing, multi-location operations; smaller clubs may prefer a simpler or free alternative.

Overview

ClubCloud combines day-to-day scheduling with member administration, customer relationship management, payments, point of sale and website tools. Real-time booking covers courts, classes, lessons and events, while linked locations are designed to prevent overlapping reservations. That unified scope can reduce the handoffs between front-desk, coaching and finance teams, but it also means clubs should plan a substantial implementation rather than treating it as a single-purpose booking calendar.

Membership checkout, recurring billing, inventory tracking, service sales and multi-location support are all part of the offering. The company identifies itself in the mobile application license as Clubcloud, LLC.

Key features

Scheduling and events

Clubs can manage court, class, lesson and event reservations in real time. Event workflows include enrollment rules, automated waitlists, rosters, attendance tracking and payment collection. These controls fit programming with capacity limits and variable attendance; they are more than a basic calendar, especially where waitlists and paid events are routine.

Member operations

Each member profile brings memberships, passes, credits, packages, billing history, attendance and communications together. That gives staff a single operational record instead of separate payment and participation systems. The member and instructor portal is a progressive web app, so users can access role-based views without downloading from an app store, with real-time synchronization.

CRM, website and calendars

A drag-and-drop website builder sits alongside lead capture, pipeline and conversion tracking, and automated follow-up. Clubs can therefore connect marketing activity to membership operations rather than purchasing a separate basic site and CRM. Members and instructors can sync reservations and schedules with Google, Apple and Outlook calendars.

Payments, POS and integrations

ClubCloud supports recurring dues, class and event billing, retail sales, restaurant tabs, tips and unified financial reporting. Inventory tracking and service sales make it relevant to clubs with pro shops, hospitality or ancillary services, although payment processors and hardware providers may add their own charges. Listed integrations include DUPR, USTA, ITF World Tennis Number, NTRP, PlaySight, Swish and Brivo.

Support and onboarding

Onboarding includes data migration, dedicated onboarding, staff training and ongoing support. Each club receives a private Slack channel shared with its team for questions, issues and feature requests, a useful route for organizations that need continuing operational assistance.

Pricing

Custom pricing

ClubCloud uses custom pricing, billed by request. Quotes are based on club volume, programming mix and growth plans, and all core modules are included in a deployment. Payment processing and hardware providers may charge separate fees, so the software quote is not necessarily the full operating cost. This structure suits clubs that want a tailored rollout and can discuss requirements with sales, but it gives small operators no published entry price for quick comparison.

The custom plan is the only published plan, with no stated seat, usage or trial limits. Clubs should request a quote that reflects locations, events, payment and hardware needs before committing.

Platforms

ClubCloud runs on Android, iOS and the web. Its progressive web portal provides device access without an app-store installation, while calendar synchronization extends schedules into Google, Apple and Outlook.

Who it's for

ClubCloud is best for racquet clubs and multi-activity facilities that need one system for several locations, structured event programs, recurring memberships and mixed revenue such as retail or food service. It is particularly suitable when a club values integrated CRM, website, POS and financial reporting alongside reservations.

It is less suitable for a small venue seeking a transparent, low-cost booking tool or for an organization unwilling to budget for migration, training and possible processor or hardware fees. The custom-quote model requires a buying process rather than self-serve sign-up.

Pros and cons

• Pro: Core booking, memberships, events, CRM, website, POS and reporting are covered in one deployment, reducing the need to stitch together specialist systems.
• Pro: Waitlists, rosters, attendance and payment collection support complex, capacity-limited programming.
• Pro: Multi-location scheduling and calendar sync help coordinate members, instructors and facilities.
• Pro: Data migration, training, ongoing support and a private Slack channel provide a structured implementation path.
• Con: Pricing is custom and unpublished, making budget comparisons difficult.
• Con: Separate processor and hardware fees can increase total cost beyond the software quote.
• Con: The broad feature set and onboarding requirements may be excessive for a small club with straightforward needs.

Alternatives

For a free, self-hosted option, Club Bar runs on club-provided hosting and hardware with no subscriptions, at no cost. Choose it when controlling infrastructure matters more than a managed, all-in-one rollout.

GymPoint offers a free plan at no cost with unlimited members and core members, billing, scheduling, POS, kiosk and portal features, plus a free trial; it requires GymPoint Payments. It is a stronger starting point for clubs prioritizing a no-cost entry plan.

OpenEOS provides a free self-hosted plan with unlimited events, all features and community support, while its SaaS plan costs €25, paid once. Pick it when self-hosting or a clearly stated low-cost option is preferable.

Bepoz Club POS, TouchPoint, Echino.Access and EPOS Solutions Gym POS are paid alternatives; choose among them when their platform focus or commercial terms better match your operation.

German POS Gym POS publishes Starter at $59 a month and Professional at $99 a month, making it worth considering when a priced POS tier is more important than ClubCloud’s broader club-management scope.

For a wider POS shortlist, see Gym POS Software.

Verdict

Choose ClubCloud if your club needs one coordinated system for multi-location scheduling, memberships, events, marketing, payments and on-site sales, and you are prepared for a custom implementation. Look elsewhere if transparent pricing, self-hosting or a free plan is the priority, or if your operation does not need its full range of modules.