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ClearConverse Cloud PBX
What ClearConverse Cloud PBX is
ClearConverse Cloud PBX is a hosted business phone system for organizations with 10 to 200 seats, from single-site offices to multi-branch teams. It provides unlimited extensions, auto-attendant and IVR, queues, ring groups, voicemail-to-email, call recording, time conditions, multiple business numbers, and custom routing. Listed routing options include skill-based routing, branch overflow, queue announcements, supervisor whisper, barge and monitor, and geo-redundant SIP failover. Administrators manage extensions and policies in one console, with same-day provisioning. The CrystalQore companion app combines softphone access, presence, team chat, shared SMS, digital fax, video meetings, calendar, call history, file sharing, contacts, voicemail transcription, and role-based controls. Apps run on Android, iOS, macOS, web, and Windows; desk phones are optional. Plans start at $29/user/mo, with minimum seats on paid tiers. There is no free plan or trial.
Who it suits
ClearConverse suits dispatch, front-desk, sales, support, and field-supervisor teams needing phone service for 10–200 seats. It supports single-site and multi-branch organizations.
What it does well
- Unlimited extensions and multiple business numbers
- Custom and skill-based call routing
- CrystalQore combines calling and team tools
- Desktop and mobile apps included
- TLS 1.3 and AES-256 protections listed
What to know first
- No free plan or free trial
- Essentials and Professional require three seats
- Call Centers requires at least 10 seats
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essentials | Month-to-month; annual and 3-year use the same rate card · Minimum 3 seats · personal chat, 1:1 SMS, personal templates, contacts, notes, calendar, and meetings (40 minutes / 25 people / 1 host) | $29 a month |
| Professional | Month-to-month; annual and 3-year use the same rate card · Minimum 3 seats · team sharing, email, fax, meeting recording, REST API and webhooks | $49 a month |
| Call Centers | Month-to-month; annual and 3-year use the same rate card · Minimum 10 seats · wallboard, agent tools, quality reviews, AI voice agents, bulk SMS | $75 a month |
| Enterprise | Contact sales · Minimum 25 seats · dedicated PBX, compliance, SLA, volume pricing | On request |
As clearconverse.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
ClearConverse Cloud PBX combines hosted calling, routing, collaboration, and administrative controls. Its seat minimums and paid-only availability matter when evaluating plans.
Facts from ClearConverse Cloud PBX's own pages
- Admin
- Cloud PBX features are managed from one admin console, with role-based extension policies and same-day extension provisioning. · clearconverse.com, 8 Oct 2026
- Auto attendant
- Yes · clearconverse.com, 22 Sept 2026
- Availability
- The pricing page states there is no free trial and no free tier. · clearconverse.com, 8 Oct 2026
- Business numbers
- multiple · clearconverse.com, 22 Sept 2026
- Call routing
- custom · clearconverse.com, 22 Sept 2026
- Companion app
- CrystalQore combines softphone, presence, team chat, shared business SMS, digital fax, video meetings, calendar, call history, file sharing, contacts, voicemail transcription, and role-based admin controls. · clearconverse.com, 8 Oct 2026
- Compliance
- The maker says its architecture is HIPAA-ready with BAAs available to Enterprise customers, GDPR compliant, pursuing SOC 2 Type II, and uses PCI DSS Level 1 providers for payment processing. · clearconverse.com, 8 Oct 2026
- Desk phones
- Desk phones are optional; the maker says teams can use CrystalQore softphone on desktop and mobile, with hardware available for locations such as reception or conference rooms. · clearconverse.com, 8 Oct 2026
- Desktop and mobile apps
- Yes · clearconverse.com, 22 Sept 2026
- Free plan
- No · clearconverse.com, 22 Sept 2026
- Headquarters
- Visalia, California, USA · clearconverse.com, 19 Oct 2026
- Included users
- 3 · clearconverse.com, 22 Sept 2026
- Integrations
- The pricing page lists REST API and webhooks for Professional and higher, and says every licensed seat must be Professional or higher for tenant API access. · clearconverse.com, 8 Oct 2026
- Product
- ClearConverse Cloud PBX is a hosted business phone system with unlimited extensions, auto-attendant and IVR, queues, ring groups, voicemail-to-email, call recording, time conditions, and mobile and desktop access. · clearconverse.com, 8 Oct 2026
- Routing
- The service lists skill-based routing, branch overflow, queue announcements, supervisor whisper, barge and monitor, and geo-redundant SIP failover. · clearconverse.com, 8 Oct 2026
- Security
- ClearConverse says data in transit uses TLS 1.3, voice and video use SRTP, and credentials are encrypted at rest with AES-256. · clearconverse.com, 8 Oct 2026
- Paid from
- 29 · clearconverse.com, 22 Sept 2026
- Support
- ClearConverse describes engineer-led discovery, number porting, team training, and ongoing support from engineers after launch. · clearconverse.com, 8 Oct 2026
- Voicemail transcription
- Yes · clearconverse.com, 22 Sept 2026
- Who it serves
- The Cloud PBX page identifies its intended teams as organizations with 10–200 seats, from single-site to multi-branch, including dispatch, front desk, sales, support, and field supervisors. · clearconverse.com, 8 Oct 2026
Where ClearConverse Cloud PBX stands on Freedom251
- Business Phone Systems#95 of 167