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Weave
What Weave is
Weave is a communication and payments platform for small and medium-sized healthcare practices, including dental, optometry, veterinary, and medical businesses. It combines calls, multiple business numbers, two-way texting, email, missed-call texts, custom call routing, voicemail transcription, and automated appointment reminders. Payment tools include Text to Pay, online bill pay, payment plans, and Buy Now Pay Later. AI Receptionist can answer calls and texts around the clock, handle common questions, and capture appointment requests. Call Intelligence analyzes recordings, transcribes calls, detects patient sentiment, and identifies possible revenue opportunities. Staff can use Android, iOS, macOS, Windows, a web browser, or desktop and mobile apps for calls, texting from an office number, schedule checks, payment requests, and team chat. Weave says it integrates with EHR and practice-management systems. It states that transit data uses TLS 1.2+ and HTTPS, while stored subscriber data uses AES-128-bit encryption or better. The Base Plan is $199 a month.
Who it suits
Weave is aimed at healthcare practices that want communication, payment, scheduling, and client-contact tools together. Its listed practice types include dental, optometry, veterinary, and medical businesses.
What it does well
- Calls, texting, email, and appointment reminders
- Text to Pay and online bill pay
- AI Receptionist handles calls and texts
- Call recording analysis and transcription
- Desktop, web, and mobile access
What to know first
- No free plan
- No full-platform free trial
- Base Plan costs $199 a month
- Displayed plans may require add-on bundles
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Base Plan | Call Pop · Two-way texting · Missed Call Text · Text to Pay · Mobile App · Team Chat · Call Analytics · Fax · Integration · Essential AI Features | $199 a month |
| Coordinate Bundle | Online Scheduling · Digital Forms · Reminders & Follow-Ups · Appointment Confirmations · Recall & Reactivation Texts/Calls · Add-on to Base Plan | $149 a month |
| Attract Bundle | Reviews · Text Connect · Email Marketing (10,000 emails) · Bulk Texting (5,000 texts) · Add-on to Base Plan | $149 a month |
| Ultimate | 15 phones | On request |
| Elite | Comprehensive products and features | On request |
| Pro | Upgraded suite of solutions | On request |
| AI Receptionist | AI voice calls · AI text conversations · Appointment booking | On request |
As getweave.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Weave brings patient communication, payments, and call intelligence into one healthcare-focused service. It has broad channel and platform coverage, but buyers must budget for a paid plan starting at $199 a month.
Facts from Weave's own pages
- AI features
- AI Receptionist can answer calls and texts around the clock, answer FAQs, and capture appointment requests. · getweave.com, 11 Oct 2026
- Auto attendant
- Yes · getweave.com, 22 Sept 2026
- Business numbers
- multiple · getweave.com, 22 Sept 2026
- Call Intelligence
- Call Intelligence analyzes call recordings, transcribes calls, detects patient sentiment, and identifies potential revenue opportunities. · getweave.com, 11 Oct 2026
- Call routing
- custom · getweave.com, 22 Sept 2026
- Communication
- The platform supports calls, two-way texting, email, missed-call texts, and automated appointment reminders. · getweave.com, 11 Oct 2026
- Desktop access
- Weave says it can be accessed through a web browser or desktop app. · getweave.com, 11 Oct 2026
- Desktop and mobile apps
- Yes · getweave.com, 22 Sept 2026
- Free plan
- No · getweave.com, 22 Sept 2026
- HIPAA
- Weave says its platform was designed with features to support customers' HIPAA compliance. · getweave.com, 11 Oct 2026
- Integrations
- Weave says its service integrates with EHR and practice management systems and describes its integrations as authorized. · getweave.com, 11 Oct 2026
- Mobile app
- The mobile app supports business calls, texting from an office number, schedule checks, payment requests, and team chat. · getweave.com, 11 Oct 2026
- Payments
- Weave offers payment tools including Text to Pay, online bill pay, payment plans, and Buy Now Pay Later. · getweave.com, 11 Oct 2026
- Practice types
- Weave describes its platform as serving healthcare businesses, including dental, optometry, veterinary, and medical practices. · getweave.com, 11 Oct 2026
- Pricing terms
- The plans page says Weave does not require a long-term contract, though discounts are offered for year-long contracts. · getweave.com, 11 Oct 2026
- Product
- Weave is an all-in-one communication and payments platform for small and medium-sized healthcare practices. · investors.getweave.com, 11 Oct 2026
- Security
- Weave states that data in transit uses TLS 1.2+ and HTTPS, while subscriber data at rest uses AES-128-bit encryption or better. · getweave.com, 11 Oct 2026
- Support
- Every plan includes award-winning customer support and expert onboarding. · getweave.com, 11 Oct 2026
- Trial availability
- Weave says it does not offer a free trial for the full platform, though it may offer trials for new products to existing customers. · getweave.com, 11 Oct 2026
- Voicemail transcription
- Yes · getweave.com, 22 Sept 2026
Where Weave stands on Freedom251
- Dental CRM Software#7 of 36
- Business Phone Systems#97 of 167
- Appointment Reminder Software#23 of 34