Weave is a communication and payments platform for small and medium-sized healthcare practices, including dental, optometry, veterinary, and medical businesses. It combines calls, multiple business numbers, two-way texting, email, missed-call texts, custom call routing, voicemail transcription, and automated appointment reminders. Payment tools include Text to Pay, online bill pay, payment plans, and Buy Now Pay Later. AI Receptionist can answer calls and texts around the clock, handle common questions, and capture appointment requests. Call Intelligence analyzes recordings, transcribes calls, detects patient sentiment, and identifies possible revenue opportunities. Staff can use Android, iOS, macOS, Windows, a web browser, or desktop and mobile apps for calls, texting from an office number, schedule checks, payment requests, and team chat. Weave says it integrates with EHR and practice-management systems. It states that transit data uses TLS 1.2+ and HTTPS, while stored subscriber data uses AES-128-bit encryption or better. The Base Plan is $199.00 USD per month.
Who it is for
Weave is aimed at healthcare practices that want communication, payment, scheduling, and client-contact tools together. Its listed practice types include dental, optometry, veterinary, and medical businesses.
What is good
- Calls, texting, email, and appointment reminders
- Text to Pay and online bill pay
- AI Receptionist handles calls and texts
- Call recording analysis and transcription
- Desktop, web, and mobile access
What to know first
- No free plan
- No full-platform free trial
- Base Plan costs $199.00 USD per month
- Displayed plans may require add-on bundles
Verdict
Weave brings patient communication, payments, and call intelligence into one healthcare-focused service. It has broad channel and platform coverage, but buyers must budget for a paid plan starting at $199.00 USD per month.
Weave plans and pricing
All plansCompared on business phone systems
- Free plan
- No
- Business numbers
- multiple
- Auto attendant
- Yes
- Call routing
- custom
- Voicemail transcription
- Yes
- Desktop and mobile apps
- Yes
