Freedom251 › Live chat software
ChatGoNow
What ChatGoNow is
ChatGoNow provides real-time visitor-agent chat for websites through an embedded JavaScript widget, web console, and Open API. Visitors can send text and PNG, JPG, or GIF images. Agents can watch sessions in real time, reply with text or images, and view unread notifications. Classic, Minimal, and Bubble themes are available, with the widget button placed bottom-left or bottom-right. The API retrieves a site’s last 50 messages and lets an agent reply. Visitor deduplication can use an external ID or a generated identifier stored in local cookie or local storage. Free costs nothing for up to two sites, basic chat, standard themes, and 10 API calls per minute. Plus costs $15 a month or $150 a year, adding advanced customization, agent details, timestamps, priority support, and 30 calls per minute. AI Premium costs $50 a month or $500 a year and adds an AI assistant, knowledge base RAG, and multi-provider failover.
Who it suits
ChatGoNow suits website operators needing live visitor conversations, API replies, visitor tracking, and configurable chat presentation. AI Premium fits teams wanting an assistant and knowledge-base retrieval.
What it does well
- Real-time visitor and agent sessions
- Supports text and common image formats
- Three widget themes
- Open API retrieves 50 messages
- Free plan supports two sites
What to know first
- Free plan limits API calls to 10 per minute
- Priority support is not on Free
- Visitor deduplication uses cookie or local storage
- AI features require AI Premium
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | Up to 2 sites · 10 API calls/min · basic chat · standard themes | Free |
| Plus Monthly | per month · 30 API calls/min · advanced theme customization · agent avatar and info · message timestamps · priority technical support | $15 a month |
| Plus Yearly | per year (Save $30) · 30 API calls/min · advanced theme customization · agent avatar and info · message timestamps · priority technical support | $150 a year |
| AI Premium Monthly | per month · Includes Plus benefits · AI assistant · knowledge base RAG · multi-provider failover | $50 a month |
| AI Premium Yearly | per year · Includes Plus benefits · AI assistant · knowledge base RAG · multi-provider failover | $500 a year |
| Custom Plus | Contact Support · Customizable API rate limit · customizable AI assistant and knowledge base RAG | On request |
As chatgonow.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
ChatGoNow covers embedded website chat, agent monitoring, and API-based responses with clear paid upgrades. Choose based on site count, API rate, customization, and whether AI tools are needed.
Facts from ChatGoNow's own pages
- AI features
- AI Premium includes an AI assistant, knowledge base RAG, and multi-provider failover. · chatgonow.com, 12 Oct 2026
- API
- The Open API provides endpoints to retrieve a site’s last 50 messages and reply as an agent. · chatgonow.com, 12 Oct 2026
- Contact
- The documentation page lists [email protected] for questions or requests. · chatgonow.com, 12 Oct 2026
- Installation
- The setup guide instructs users to add a JavaScript embed script to their website’s head section. · chatgonow.com, 12 Oct 2026
- Messages
- The visitor chat supports text and PNG, JPG, or GIF images. · chatgonow.com, 12 Oct 2026
- Operator console
- The online console lets agents view visitor sessions in real time, send text and images, and check unread notifications. · chatgonow.com, 12 Oct 2026
- Product
- ChatGoNow provides real-time visitor-agent chat for websites. · chatgonow.com, 12 Oct 2026
- Rate limits
- The docs say message-per-minute limits can be set in My Sites to help prevent spam, and API requests are rate-limited. · chatgonow.com, 12 Oct 2026
- Security detail
- The documentation says uploaded images are securely uploaded to the platform and displayed to agents and visitors. · chatgonow.com, 12 Oct 2026
- Support
- The Plus and AI Premium plans list priority technical support; the free plan does not. · chatgonow.com, 12 Oct 2026
- Themes
- Users can choose Classic, Minimal, or Bubble themes and set the widget button to the bottom-left or bottom-right. · chatgonow.com, 12 Oct 2026
- Visitor identification
- Visitor deduplication uses an optional external ID or generates and reuses an ID in local cookie or local storage. · chatgonow.com, 12 Oct 2026
Where ChatGoNow stands on Freedom251
- Live chat software#45 of 94