Freedom251 › Live chat software
TapHTML
What TapHTML is
TapHTML is a free customer communication platform centered on a live chat widget for websites. You install the widget by placing a script tag with its widget ID in your site’s HTML. Its dashboard lets you adjust branding, colors, status text, messages, and input controls. New visitor messages can send alerts through Slack, Discord, Telegram, or web push. Teams can answer visitors by email through Gmail, with those replies also appearing in the chat conversation. Workspace owners can add, edit, or delete team members, while Chrome and Firefox extensions provide chat management in a browser sidebar. The dashboard can be installed as a desktop or mobile progressive web app. TapHTML says its MIT-licensed code can be self-hosted. It says it does not track visitors, sell metrics, use tracking cookies, or target advertising. The free plan is listed as free and includes a free widget, with no further limits stated.
Who it suits
TapHTML suits website owners and support teams managing visitor conversations, team members, and notifications. It also fits organizations wanting self-hosting or browser-based access.
What it does well
- Free widget plan at no cost
- Alerts through Slack, Discord, Telegram, and web push
- Gmail replies also appear in chat
- Chrome and Firefox sidebar extensions
- MIT-licensed code can be self-hosted
What to know first
- No visitor tracking or tracking cookies
- Chat histories and media stored on its VPS
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | Free widget; no further limits stated | Free |
As taphtml.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
TapHTML combines a free website chat widget with team management, multi-channel alerts, Gmail replies, and browser tools. Its public code and self-hosting option may matter to teams with infrastructure requirements.
Facts from TapHTML's own pages
- Audience
- The Firefox listing describes the extension as intended for website owners and support teams managing visitor conversations. · addons.mozilla.org, 12 Oct 2026
- Browser extensions
- Chrome and Firefox extensions let support teams manage chats from a browser sidebar. · taphtml.com, 12 Oct 2026
- Customization
- The dashboard lets users customize widget branding, colors, status text, messages, and input controls. · taphtml.com, 12 Oct 2026
- Data handling
- The privacy policy says Oracle hosts core infrastructure in Mumbai, while Cloudflare provides CDN and security services. · taphtml.com, 12 Oct 2026
- Data practices
- TapHTML says it does not track visitors, sell user metrics, enable tracking cookies, or use data for targeted advertising. · taphtml.com, 12 Oct 2026
- Email replies
- Users can reply to visitors by email through Gmail, with the reply also shown in the chat conversation. · taphtml.com, 12 Oct 2026
- Gmail access
- The privacy policy says Gmail integration uses send permission and TapHTML does not access, read, or monitor existing inbox emails. · taphtml.com, 12 Oct 2026
- Gmail permissions
- The privacy policy says Gmail connection is used to send visitor replies and does not access, read, or monitor the user’s inbox. · taphtml.com, 12 Oct 2026
- Hosting location
- The privacy policy names Oracle as its primary VPS and database host in Mumbai, India, and Cloudflare for CDN and security. · taphtml.com, 12 Oct 2026
- Installable app
- The dashboard is installable as a desktop or mobile app directly from a browser. · taphtml.com, 12 Oct 2026
- Installation
- The widget is installed by adding a script tag with a widget ID to a website’s HTML. · taphtml.com, 12 Oct 2026
- Notifications
- New visitor messages can trigger alerts through Slack, Discord, Telegram, or web push. · taphtml.com, 12 Oct 2026
- Open source
- TapHTML says its code is public under the MIT License and the application can be self-hosted on local infrastructure. · taphtml.com, 12 Oct 2026
- Open source and hosting
- TapHTML says its code is public under the MIT License and the application can be self-hosted on local infrastructure. · taphtml.com, 12 Oct 2026
- Privacy
- TapHTML says it does not track visitors, sell user metrics, or enable tracking cookies, and stores chat histories and media assets on its VPS. · taphtml.com, 12 Oct 2026
- Product
- TapHTML is a customer communication platform built around an embeddable live chat widget. · taphtml.com, 12 Oct 2026
- Security
- The privacy policy says TapHTML uses secure database configurations and other industry-standard measures to protect data from unauthorized access. · taphtml.com, 12 Oct 2026
- Security and retention
- TapHTML says it uses secure database configurations and retains account data and chat history only as long as necessary to provide the service. · taphtml.com, 12 Oct 2026
- Target users
- The site presents TapHTML for website owners who want to manage visitor chats, teams, and notifications. · taphtml.com, 12 Oct 2026
- Team management
- The dashboard lets users add, edit, or delete team members. · taphtml.com, 12 Oct 2026
- Teams
- Workspace owners can add, edit, or delete team members from the dashboard. · taphtml.com, 12 Oct 2026
- Web app
- The dashboard is installable as a desktop or mobile progressive web app from the browser. · taphtml.com, 12 Oct 2026
Where TapHTML stands on Freedom251
- Live chat software#43 of 94