LiveTawk

Free plan WebWindows

What LiveTawk is

LiveTawk is a live chat platform for adding a customizable widget to a website. It supports instant messaging with typing indicators, read receipts, and file sharing, with website chat listed as its channel. A multi-tenant admin console lets teams manage multiple teams, sites, and domains from one dashboard. Automation includes canned replies, keyword triggers, and proactive messaging. Analytics cover chat performance and agent productivity. LiveTawk runs on the web and Windows and offers a free plan plus paid tiers. The Free plan provides one workspace, one team member, and 100 conversations per month, with email support, file sharing, and automation tools. Starter is also listed as free when billed monthly, with two workspaces, two team members, and 1,000 conversations. Pro costs $45 a month, while Business costs $70 a month.

Who it suits

LiveTawk suits teams that need website chat, shared workspace management, and automated replies. It can also fit organizations tracking agent productivity across multiple sites or domains.

What it does well

Website widget is lightweight and customizable
Typing indicators, read receipts, and file sharing
Manage multiple teams and domains centrally
Automation includes triggers and proactive messaging
Free plan available

What to know first

Free plan limits usage to 100 conversations monthly
Website is the only listed chat channel
Windows and web are the listed platforms
Business costs $70 a month

Plans

Plan	Billed and limits	Price
Free	billed monthly · 1 workspace · 1 team member · 100 conversations per month · Email support · File sharing and access · Automation tools	Free
Starter	billed monthly · 2 workspaces · 2 team members · 1000 conversations per month · Standard chat widgets · Automation tools · Custom rules and workflows	Free
Pro	billed monthly · 5 workspaces · 10 team members · 2000 conversations per month · Advanced chat widgets · Extended data retention · Priority support	$45 a month
Business	billed monthly · 50 workspaces · 50 team members · Premium chat widgets · Custom domain · Priority support	$70 a month

As livetawk.com lists them, read 23 Sept 2026. The maker's own page has the final word.

Verdict

LiveTawk combines website chat, team workspaces, automation, and analytics in one service. Its free tiers provide a starting point, while higher plans add capacity, widgets, retention, and support.

Facts from LiveTawk's own pages

Analytics: The site describes analytics for chat performance and agent productivity. · livetawk.com, 11 Oct 2026
Automation: Listed automation features include canned replies, keyword triggers, and proactive messaging. · livetawk.com, 11 Oct 2026
Chat channels: website · livetawk.com, 23 Sept 2026
Free plan: Yes · livetawk.com, 23 Sept 2026
Live agent chat: Yes · livetawk.com, 23 Sept 2026
Pricing: The homepage says “Simple, Transparent Pricing” but its plan section displays “Loading Plans...” in the opened page. · livetawk.com, 11 Oct 2026
Product: LiveTawk describes itself as a live chat platform with embeddable website widgets, a multi-tenant admin console, and intelligent automation. · livetawk.com, 11 Oct 2026
Real-time chat: The site lists instant messaging with typing indicators, read receipts, and file sharing. · livetawk.com, 11 Oct 2026
Security: The site claims bank-level security with compliance and audit logging, without naming specific standards on the opened page. · livetawk.com, 11 Oct 2026
Paid from: 45 · livetawk.com, 23 Sept 2026
Trial: The homepage offers a “Start Free Trial” option but does not state the trial duration. · livetawk.com, 11 Oct 2026
Widget: The site describes a lightweight, customizable chat widget for any website. · livetawk.com, 11 Oct 2026
Workspaces: The site says teams can manage multiple teams, sites, and domains from a single dashboard. · livetawk.com, 11 Oct 2026

Where LiveTawk stands on Freedom251

Live chat software#41 of 94