Catertoo

Overview

Catertoo is a catering management service for operators who want client, event, menu, proposal, and payment work connected. Its appeal is the path from inquiry to accepted quote and invoice; the trade-off is that it remains in public beta.

Key features

The proposal builder uses menu items to create itemized quotes, with fees, discounts, and tax, and lets clients accept online. Accepted proposals can become invoices. That connection can reduce handoffs between quoting and billing, though the menu-based approach is best suited to caterers whose pricing can be represented that way.

Event records follow inquiries through confirmed and completed stages, with dates, guest counts, client and venue links, and activity timelines. The CRM holds organization and individual records, multiple contacts, addresses, notes, tags, and client histories. Together, they give teams a shared view of customer context and event progress rather than leaving those details in separate records.

Catertoo connects Stripe for online card collection and tracks deposits and balances. It says it does not store raw card numbers; Stripe handles payment data as a PCI DSS Level 1 certified processor. Catertoo also says tenant data is isolated with row-level security, data is encrypted in transit using TLS 1.2+ and at the storage layer, and passwords are hashed with bcrypt.

The product describes its core as shipped, including clients, events, menus, proposals, invoices, payments, staffing, and reporting, while remaining in public beta. It also describes a JSON API foundation and provides API documentation. Full desktop, tablet, and phone access works without an app download; Android and iOS are also listed as platforms. Optional sign-in uses Google. The team usually replies within a day, while paid plans add priority or dedicated support.

Pricing

The Free plan costs $0 /mo forever and allows up to 3 events a month, with unlimited users and clients, proposals and e-signatures, and a menu builder. It is a useful way for a small operation to run a limited monthly workload, but the event cap makes it a poor fit once bookings exceed three in a month.

Pro costs $39 /mo, or $29/mo billed annually, saving $120/yr. It removes the event limit and includes everything in Free, proposal and invoice branding, priority support, and free migration from an old tool. It suits growing teams that need more capacity and customer-facing branding without moving to custom terms.

Premium costs $89 /mo, or $69/mo billed annually, saving $240/yr. It includes everything in Pro, 0% Catertoo fee on card payments, four times Pro's AI allowance, and dedicated onboarding. The payment-fee benefit and expanded AI allowance are the reasons to pay more; teams that do not need either may find Pro sufficient.

Enterprise has custom pricing and adds custom workflows, integrations and development, SLAs, SSO, and dedicated support. It is the option for organizations whose operational or identity requirements go beyond the standard plans. Caterers considering any paid tier should weigh the product's public beta status against their need for established processes.

Platforms

Catertoo lists web, Android, iOS, and API. It says the full product works on desktop, tablet, and phone without requiring an app download, which gives mobile users a browser-based option as well as the listed mobile platforms.

Who it's for

Catertoo names independent caterers, restaurant catering arms, hotels and venues, and campus dining operations as intended customers. The Free plan is most suitable for a low-volume operation; Pro is the clearer fit when event volume grows or branded proposals and invoices matter. Premium and Enterprise target teams with more specific payment, onboarding, support, or workflow requirements.

Pros and cons

• Pro: Proposals, event records, client histories, invoices, and Stripe payments connect across the catering workflow.
• Pro: Free includes unlimited users and clients, so its main stated cap is event volume rather than team size.
• Pro: The service supports access on desktop, tablet, and phone without an app download.
• Con: Free stops at three events a month, so even a small increase in bookings can require a paid plan.
• Con: Public beta status may be a concern for teams that depend on settled operating workflows.
• Con: Custom workflows, integrations, development, SLAs, and SSO require Enterprise rather than the standard plans.

Alternatives

CaterOps is worth considering if a free allowance of up to five events matters more than Catertoo's unlimited users and clients; its Free plan is limited to one team member and includes event pipeline, basic BEOs, and a menu builder.

CaterTrack may suit buyers who want a short trial before choosing a paid service: its free offer lasts 7 days and covers orders, bookings, menus, customer history, and web and mobile apps.

Smart Cater is another option for teams comparing free access and per-user pricing: its Free plan lasts one month for up to five users, and its Professional plan is ₹999 per user/month.

BEO HQ is a more document-focused alternative if one free banquet event order and one catering invoice are enough to start; its free PDFs include a BEO HQ footer credit.

Excellent may fit operators who prefer annual, per-location pricing with every user included and unlimited events, leads, and proposals; its Annual plan is $300 a year, billed $3,600 a year per location.

FoodStorm is an alternative for buyers seeking an order management system with pricing by demo or business requirements.

Civica Catering Management is another paid option, with a demo-based purchase path.

Spoonfed may be a fit for buyers seeking monthly SaaS terms based on usage and selected features, with tailored terms potentially available for larger customers.

For broader comparisons, see Restaurant Catering Software and Event Catering Software.

Verdict

Choose Catertoo if you want one service to carry catering work from client and event records through proposals, invoices, and card payments, and its event limits and workflow suit your operation. Its connected process and generous Free user allowance are the strongest reasons to start; the three-event monthly cap and public beta status are the main reasons to look elsewhere.