Freedom251 › Sales Call Tracking Software

CallGrid

Name: CallGrid
Price: 199 USD

Paid APIWeb

What CallGrid is

CallGrid is a pay-per-call platform for buyers, sellers, and networks. It routes inbound calls through real-time double-blind auctions: each call is offered to destinations, and the destination with the highest revenue per call wins. Billing is based on talk time. Routing options include weights and priority, revenue, average RPC, dynamic RPC, and AI routing. Turbo Routing adds a speed layer for pre-bid methods. An AI voice agent can screen callers before routing, so buyers can pay for qualified calls.

CallGrid offers Call Recovery, Call Failover, and a Circuit Breaker to help recover failed connections, route around outages, and remove failing destinations from rotation. Call recordings, transcripts, and keyword tags support review and disputes. Reports cover revenue, RPC, and conversion by source and buyer, down to the individual call. The platform states that it has more than 100 integrations, including HubSpot, Slack, Google Ads, Ringba, and Five9; other tools can connect through webhooks, postbacks, its API, and MCP. Its hosted MCP server supports read-only questions about calls and campaigns from Claude, ChatGPT, and other MCP clients. Plans start at $199 per month, with usage charges billed separately.

Who it suits

CallGrid suits pay-per-call buyers, sellers, and networks that need to route inbound calls and track revenue, RPC, or conversion. Its auction, routing, call screening, and call recovery options fit teams managing multiple call destinations.

What it does well

Auctions route calls to the destination with the highest revenue per call.
Routing includes weights, priority, revenue, RPC, and AI options.
AI voice screening can qualify callers before routing.
Recordings, transcripts, and keyword tags support review and disputes.
Reports break down revenue, RPC, and conversion to individual calls.
More than 100 integrations are stated, with webhooks, postbacks, API, and MCP support.

What to know first

No free plan is offered.
Plans combine platform fees with usage charges.
HIPAA, SOC 2, and ISO 27001 are listed as in progress.

Limits

The $199 per month Static Campaigns plan and $995 per month Real-Time Bidding plan both have usage billed at standard rates. Listed usage rates include $2 per local or toll-free number per month, $0.04 per local connected minute, and $0.05 per toll-free connected minute.

Plans

Plan	Billed and limits	Price
Static Campaigns	Billed monthly; annual available · Unlimited users and seats · Usage billed at standard rates	$199 a month
Real-Time Bidding	Billed monthly; annual available · Unlimited users and seats · Usage billed at standard rates	$995 a month

As callgrid.com lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

Open https://callgrid.com/.
Choose the Static Campaigns plan at $199 per month or Real-Time Bidding at $995 per month.
Connect a web or API workflow and configure call routing for your campaigns.
Add integrations through the available integrations, webhooks, postbacks, API, or MCP.

Verdict

Choose CallGrid if your business routes inbound calls among buyers and needs auction-based allocation, call intelligence, and detailed reporting. The starting plan is $199 per month, with usage charges on top; teams needing completed HIPAA, SOC 2, or ISO 27001 status should consider that those are in progress.

Questions

Does CallGrid have a free plan?

No. CallGrid is listed as paid, with plans starting at $199 per month.

What platforms does CallGrid support?

CallGrid lists API and web platforms.

How much does CallGrid cost?

Static Campaigns is $199 a month and Real-Time Bidding is $995 a month. Both list monthly billing, annual availability, unlimited users and seats, and usage billed at standard rates.

How are calls routed?

Each inbound call opens a double-blind auction, and the destination with the highest revenue per call wins. Other routing options include weights and priority, revenue, average RPC, dynamic RPC, and AI routing.

What integrations does CallGrid offer?

CallGrid states it has more than 100 integrations, including HubSpot, Slack, Google Ads, Ringba, and Five9. It also supports webhooks, postbacks, its API, and MCP.

What is the hosted MCP server for?

It connects to Claude, ChatGPT, and other MCP clients for read-only questions about calls and campaigns.

Facts from CallGrid's own pages

AI qualification: An AI voice agent can screen callers before routing so buyers pay for qualified calls. · callgrid.com, 7 Oct 2026
Auction: Each inbound call opens a double-blind auction, and the destination with the highest revenue per call wins. · callgrid.com, 7 Oct 2026
Call intelligence: CallGrid offers call recordings, transcripts, and keyword tagging for review and disputes. · callgrid.com, 7 Oct 2026
Call resilience: Call Recovery, Call Failover, and a Circuit Breaker are offered to recover failed connections, route around outages, and remove failing destinations from rotation. · callgrid.com, 7 Oct 2026
Integrations: CallGrid states that it has 100+ integrations, including HubSpot, Slack, Google Ads, Ringba, and Five9, and supports connecting other tools through webhooks, postbacks, its API, and MCP. · callgrid.com, 7 Oct 2026
Intended users: CallGrid describes its platform as built for pay-per-call buyers, sellers, and networks. · callgrid.com, 7 Oct 2026
MCP access: The hosted MCP server connects to Claude, ChatGPT, and other MCP clients for read-only questions about calls and campaigns. · callgrid.com, 7 Oct 2026
Pricing limits: Platform fees are combined with usage charges; listed starting rates include $2 per local or toll-free number per month, $0.04 per local connected minute, and $0.05 per toll-free connected minute. · callgrid.com, 7 Oct 2026
Purpose: CallGrid is a pay-per-call platform that routes and sells inbound calls through a real-time double-blind auction, with AI in the routing decision and billing based on talk time. · callgrid.com, 7 Oct 2026
Reliability: CallGrid says it publishes uptime live and runs its platform on the Twilio Super Network, with post-dial delay under 100 ms. · callgrid.com, 7 Oct 2026
Reporting: Reporting covers revenue, RPC, and conversion by source and buyer, down to the individual call. · callgrid.com, 7 Oct 2026
Routing: Routing options include weights and priority, revenue, average RPC, dynamic RPC, and AI routing, with Turbo Routing as a speed layer for pre-bid methods. · callgrid.com, 7 Oct 2026
Security status: HIPAA, SOC 2, and ISO 27001 are listed as in progress, and CallGrid says its 29 documented security and compliance policies are available on request. · callgrid.com, 7 Oct 2026
Support: Founder-level support is included on every plan, and the support page directs users to email [email protected] for help from a person. · callgrid.com, 7 Oct 2026