CallRail

Name: CallRail
Price: 50 USD

Web · Android · iPhone · API · paid plans from $50/mo

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Freedom report

Two barsScore 5.2

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

CallRail is ranked #5 of 36 in call tracking software on Freedom251. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $50/mo.

CallRail plans and pricing

All plans

Lead Tracking $50/mo $50/mo plus additional usage 5 numbers · 250 minutes · call and text tracking · recording and routing · transcription and analysis · automation rules callrail.com · 3 Oct 2026

Lead Tracking Complete $95/mo $95/mo plus additional usage Includes Lead Tracking · form tracking and attribution · custom form builder · multi-touch CPL reporting callrail.com · 3 Oct 2026

AI Voice Assistant $95/mo Starts at $95/month; all plans include Lead Tracking starting at an additional $55; additional $1/call after 50 Voice Assist calls over 15 seconds 24/7 coverage · lead intake and qualification callrail.com · 3 Oct 2026

Lead Conversion $150/mo $150/mo plus additional usage Includes Lead Tracking · call transcripts · keyword analysis · call summaries and sentiment analysis · conversation trend reports · automatic conversion tagging callrail.com · 3 Oct 2026

Lead Conversion Complete $195/mo $195/mo plus additional usage Call Tracking · Form Tracking · Premium Conversation Intelligence · custom form builder · transcripts · keyword analysis · summaries and sentiment analysis · trend reports · automatic conversion tagging callrail.com · 3 Oct 2026

Compared on call tracking software

Free plan: No
Dynamic number insertion: Yes
Keyword-level tracking: Yes
Landing-page tracking: Yes
Call recording: Yes
Conversation intelligence: Yes
Included call minutes: 250 minutes/mo

Best CallRail alternatives

See all 12

One bar Auditcall Free tier No. 1$2/mo6.4 One bar Nimbata Free tier No. 2$35/mo6.4 One bar Teldrip Free tier No. 3$24.99/mo6.4 One bar Jet Interactive Paid plans No. 4A$10/mo5.8 No signal CallSource CallTrack Paid plans No. 6—5.2 One bar LimeCall Paid plans No. 7$7.50/mo5.2

The record

Product: CallRail connects campaigns, conversations, and customers, tracking calls, texts, and forms with attribution.
Call attribution: Call Tracking attributes calls and texts to marketing campaigns and provides lead journey insights.
Voice Assist: Voice Assist offers 24/7 coverage and lead intake, and the pricing page says it starts at $95/month.
Integrations: CallRail lists integrations including Google Ads, Google Analytics 4, HubSpot, RingCentral, Salesforce, Slack, and ServiceTitan.
API: API access is included in all plans, with additional monthly charges for usage above 1,500 API calls.
Mobile apps: The iOS and Android app provides call logs, recordings, transcripts and summaries, outbound calling through tracking numbers, and text messaging.
Mobile availability: The mobile app is available to users in the United States and Canada.
Security: CallRail lists SOC 2 Type II, HIPAA/HITECH, PCI, GDPR, and CCPA security or compliance resources.
AI certification: CallRail says it is the first company in the lead intelligence industry to achieve ISO 42001 certification.
Support: Phone support is listed Monday through Friday, 8:30am to 7pm EST, and customers can also submit a ticket.
Usage limits: The Lead Tracking plan includes 5 numbers and 250 minutes, and additional minutes and numbers are billed in addition to the base fee.
Intended customers: CallRail says its products grew from a focus on helping small and medium-sized businesses thrive.
Founded: 2011
Headquarters: Atlanta, Georgia, United States
Price from: $50/mo

Where it ranks on Freedom251

Best Call Tracking Software in 2026#5 of 36
Best Sales Call Tracking Software in 2026#7 of 24

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Sources

callrail.com· checked 3 Oct 2026
callrail.com/call-tracking· checked 3 Oct 2026
callrail.com/pricing· checked 3 Oct 2026
callrail.com/integrations· checked 3 Oct 2026
support.callrail.com/hc/en-us/articles/35896461467789-CallRa· checked 3 Oct 2026
callrail.com/security· checked 3 Oct 2026
callrail.com/contact· checked 3 Oct 2026
callrail.com/about/· checked 3 Oct 2026