Blackbaud Raiser’s Edge NXT is a web-based fundraising CRM for nonprofits. It brings each supporter’s giving history, engagement, relationships, and interactions into one record. Fundraising capabilities include gift processing, recurring and online giving, moves management, pledges, tribute gifts, and campaign support. Teams can use role-based dashboards, real-time metric views, reports, and performance benchmarks to follow fundraising activity. Engagement tools cover email, donations, events, memberships, donor portals, and automated multi-step outreach workflows. Blackbaud describes AI assistance for prospect insights, donor summaries, action plans, outreach drafts, and recommended next steps. Generative AI is off by default and requires an administrator to enable it for the organization. Named integrations include SKY APIs, Microsoft Power Automate, Marketplace apps, Financial Edge NXT, and JustGiving; the product can also connect with Gmail and Microsoft 365. Desktop workstations can run Windows or Mac OS X, with a browser that has JavaScript, cookies, and TLS 1.2 enabled. Blackbaud lists a customer support portal, Blackbaud University training, product documentation, a knowledgebase, and a user community. Pricing is on request.
Who it is for
Blackbaud positions Raiser’s Edge NXT for mid-sized to large nonprofits with dedicated development teams. It suits organizations focused on relationship-based fundraising and managing broad supporter records.
What is good
- Combines giving, engagement, relationships, and interactions in supporter records.
- Supports recurring giving, pledges, tribute gifts, and campaign work.
- Includes role-based dashboards, reports, and performance benchmarks.
- Automates multi-step outreach across engagement workflows.
- Connects with named fundraising, productivity, and finance tools.
What to know first
- Pricing is on request.
- Generative AI requires an administrator to enable it.
- Desktop use requires a browser with JavaScript, cookies, and TLS 1.2 enabled.
Verdict
Choose Blackbaud Raiser’s Edge NXT if a mid-sized or large nonprofit needs donor relationship management alongside fundraising and engagement tools. Its broad fundraising workflows and reporting are central strengths. Organizations seeking a listed price should look elsewhere, since pricing is on request.
Get started with Blackbaud Raiser’s Edge NXT
- Visit the Blackbaud Raiser’s Edge NXT website.
- Ask Blackbaud about pricing.
- Use a web browser on Windows or Mac OS X with JavaScript, cookies, and TLS 1.2 enabled.
- Use the customer support portal, product documentation, or knowledgebase for assistance.
Limits to know first
Pricing is on request, and the product page does not state pricing details. Generative AI starts off and must be enabled by an administrator through an organization-level setting.
Questions about Blackbaud Raiser’s Edge NXT
How much does Blackbaud Raiser’s Edge NXT cost?
Pricing is on request.
What platforms does it support?
The listed platforms are API, macOS, web, and Windows. Desktop requirements list Windows and Mac OS X workstations with a browser that supports JavaScript, cookies, and TLS 1.2.
What fundraising work can it manage?
Features include gift processing, recurring and online giving, moves management, pledges, tribute gifts, and campaign support.
Which integrations are named?
The product page names SKY APIs, Microsoft Power Automate, Marketplace apps, Financial Edge NXT, and JustGiving. It can also connect with Gmail and Microsoft 365.
How does generative AI work?
Blackbaud describes AI features for prospect insights, donor summaries, action plans, outreach drafts, and recommended next steps. Generative AI is off by default until an administrator enables it for the organization.
What support and training are available?
Blackbaud lists a customer support portal, Blackbaud University training, product documentation, a knowledgebase, and a user community.
