Appointment Reminder

What Appointment Reminder is

Appointment Reminder automates SMS, email, and voice reminders for appointment-based businesses, with reminders synchronized to calendars. Clients can reply to confirm, cancel, or reschedule, and their responses update the calendar. An embeddable website widget lets clients book appointments around the clock. Reports show confirmation rates, no-show rates, and reminder performance.

Integrations include Google Calendar, Outlook and Microsoft 365, Apple iCloud Calendar, Teamup, Zoho Calendar, Redtail CRM, iCal feeds, Zoom, and Google Meet. Every listed plan includes unlimited calendars. Starter costs $29/mo and includes 400 reminders per month; Growth is $49/mo for 800; Professional is $89/mo for 1,600; and Business is $150/mo for 3,200, with annual pricing available by contacting the company. Each outgoing SMS or voice call uses one reminder. Email reminders and incoming patient replies are free and unlimited. The 14-day free trial includes full access to the selected plan’s features.

The company says stored data is encrypted with AES-256 and data in transit with TLS 1.2 or higher. A signed Business Associate Agreement is available at no extra cost on all paid plans. The company says it does not currently hold SOC 2 certification. Appointment Reminder was founded in 2012 and describes its service as serving businesses across 18 or more industries.

Who it suits

Appointment Reminder suits appointment-based businesses that want to automate reminders and let clients confirm, cancel, reschedule, or book online. It can also suit organizations using one of its listed calendars, CRM, or meeting integrations and needing reporting on confirmations and no-shows.

Limits

The Starter plan costs $29/mo and includes 400 reminders per month. Each outgoing SMS or voice call counts as one reminder; email reminders and incoming patient replies are free and unlimited. The trial lasts 14 days and includes the selected plan’s features.

Getting started

1. Visit the Appointment Reminder website.
2. Start the 14-day free trial and select a plan.
3. Connect one of the listed calendars or integrations.
4. Add the embeddable booking widget to your website if clients should book online.
5. Set up SMS, email, or voice reminders and review reporting on confirmations and no-shows.

Verdict

Choose Appointment Reminder if your business needs calendar-synced reminders, client replies that update appointments, and online booking. The 14-day trial provides access to the selected plan’s features. Consider the monthly reminder allowance when choosing a tier, and note the company’s stated lack of SOC 2 certification if that matters to your purchasing decision.