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AnsweringService.com
What AnsweringService.com is
AnsweringService.com provides live business call answering through virtual receptionists and an online client portal. Its answering service operates 24 hours a day, including weekends and holidays, and the company says calls are answered within three rings on average, or less than 10 seconds. The Answer plan supports warm transfers, messages to multiple staff or departments, and sharing company information with callers. MyAssistant can answer FAQs, follow conditional scripts, process orders and payments, schedule appointments, and enter leads into CRMs or forms. After calls, details can be sent by SMS, email, or both. Listed integrations include Acuity Scheduling, Calendly, Clio, Flock, Freshdesk, Keap, ResDiary, Setmore, Square, and Zendesk; tool use requires MyAssistant. Plans are monthly, have no lock-in contract, and can be canceled without cancellation fees. The seven-day trial includes Answer features, portal access, round-the-clock service, and $30 worth of inbound call credit, with no credit card required. Paid plans start at $10/month* for SmartMessage.
Who it suits
It suits businesses that need live call answering, message routing, or appointment scheduling beyond regular office hours. The listed industry solutions include legal, real estate, property management, IT, hospitality, automotive, HVAC, and funeral services.
What it does well
- Answering service runs 24/7, including holidays
- MyAssistant can schedule appointments and process orders
- Call details can arrive by SMS or email
- Seven-day trial requires no credit card
- Monthly subscriptions can be canceled anytime
What to know first
- No free plan is offered
- Integration tool use requires MyAssistant
- Some plans charge extra for add-ons
Limits
There is no free plan. SmartMessage includes 24/7 bilingual AI answering with live receptionist backup but charges $1.10 per excess call; MessageExpress limits delivery to one contact and three details per call, while Answer allows five details per call. MyAssistant has a setup fee based on service complexity, and some add-ons cost extra.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| SmartMessage | From $10/month* · 24/7 bilingual AI answering with live receptionist backup · excess calls charged at $1.10 per call · plus relevant sales tax | $10 a month |
| MessageExpress | From $25/month* · 1 contact receives messages · 3 details per call · no setup fee · add-ons may cost extra | $25 a month |
| MyAssistant | From $30/month* · Unlimited message recipients and call details · setup fee based on service complexity · some add-ons cost extra | $30 a month |
| Answer | From $30/month* · Unlimited message recipients · 5 details per call · call transfers · no setup fee · some add-ons cost extra | $30 a month |
As answeringservice.com lists them, read 10 Oct 2026. The maker's own page has the final word.
Getting started
- Open https://www.answeringservice.com/
- Start the no-obligation seven-day trial
- Use the web client portal and Answer service features
- Choose SmartMessage, MessageExpress, MyAssistant or Answer
- Connect listed tools through MyAssistant when needed
Verdict
AnsweringService.com combines live receptionists with call-handling tasks such as transfers, appointment setting, and lead entry. The seven-day trial provides a way to evaluate the service before selecting a paid monthly plan.
Questions
What does AnsweringService.com cost?
SmartMessage is $10 a month, MessageExpress is $25 a month, and MyAssistant and Answer are $30 a month. Some plans also note add-on or setup charges.
Is there a free trial?
Yes. The seven-day trial requires no credit card and includes Answer features, portal access, 24/7 service and $30 of inbound call credit.
Which platforms are supported?
The listed platform is web.
Does it offer integrations?
Yes. Listed integrations include Acuity Scheduling, Calendly, Clio, Flock, Freshdesk, Keap, ResDiary, Setmore, Square and Zendesk. Tool use requires MyAssistant.
Can calls be transferred and appointments scheduled?
Yes. The service lists call transfers, call routing and appointment scheduling; Answer supports warm transfers, while MyAssistant can set appointments.
Can subscriptions be canceled?
Subscriptions are monthly, have no lock-in contract and can be canceled anytime without cancellation fees.
Facts from AnsweringService.com's own pages
- Advanced tasks
- MyAssistant can answer FAQs, follow conditional scripts, process orders and payments, set appointments, and enter leads into CRMs or forms. · answeringservice.com, 10 Oct 2026
- Call handling
- The Answer plan supports warm call transfers, messages to multiple staff or departments, and sharing company information with callers. · answeringservice.com, 10 Oct 2026
- Contract
- The company says its subscriptions are monthly, have no lock-in contract, and can be canceled anytime without cancellation fees. · answeringservice.com, 10 Oct 2026
- Coverage
- Its live answering service is available 24 hours a day, including weekends and holidays. · answeringservice.com, 10 Oct 2026
- Headquarters
- Phoenix, Arizona, United States · answeringservice.com, 28 Sept 2026
- Industries
- The company describes solutions for businesses including legal, real estate, property management, IT, hospitality, automotive, HVAC, and funeral services. · answeringservice.com, 10 Oct 2026
- Integrations
- The company lists Acuity Scheduling, Calendly, Clio, Flock, Freshdesk, Keap, ResDiary, Setmore, Square, and Zendesk, and says tool use requires MyAssistant. · answeringservice.com, 10 Oct 2026
- Notifications
- Call details can be sent by SMS, email, or both after a call. · answeringservice.com, 10 Oct 2026
- Response time
- The company says calls are answered within three rings on average, or less than 10 seconds. · answeringservice.com, 10 Oct 2026
- Service
- AnsweringService.com provides live business call answering with virtual receptionists and an online client portal. · answeringservice.com, 10 Oct 2026
- Staffing
- The company says calls are handled by US-based receptionists when possible, with overflow support from receptionists in the United Kingdom, Australia, and Jamaica. · answeringservice.com, 10 Oct 2026
- Support
- Plans include customer support as required, and trial users can contact the support team throughout the trial. · answeringservice.com, 10 Oct 2026
- Trial
- The no-obligation seven-day trial includes Answer service features, online portal access, 24/7 service, and $30 worth of inbound call credit; no credit card is required. · answeringservice.com, 10 Oct 2026
Where AnsweringService.com stands on Freedom251
- Virtual Receptionist Services#9 of 36