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Go Answer

What Go Answer is
Go Answer provides 24/7 live virtual receptionists, web chat, and an AI virtual receptionist. Its AI service can answer calls, capture caller information, route calls, take messages, transcribe calls, schedule appointments, and respond to FAQs. Live plans include call answering, transfers, custom scripting, CRM integration, an account manager, and spam and robocall filtering. A client portal accessible through a mobile app displays call volume, duration, lead conversion, call status, minute usage, and lead statistics. Go Answer lists integrations including Clio, LeadDocket, HubSpot, ServiceTitan, Zendesk, Zapier, and Salesforce, among others; its API and Zapier can connect the service with other systems. Live and AI services are month-to-month, and customers can change plans or cancel at any time. Live plans start at $175 a month for 100 minutes, with overages at $1.75 per minute on that plan. The AI trial lasts 14 days, includes up to 500 minutes, requires a credit card, and does not charge until it ends. The live trial ends after 14 days or 200 minutes, whichever comes first.
Who it suits
Go Answer suits organizations seeking live or AI call answering, including the listed segments of law, healthcare, home services, real estate, retail, finance, education, and franchises. It may also suit businesses that want call routing, appointment scheduling, or integrations with other systems.
What it does well
- Offers 24/7 live answering and an AI receptionist.
- AI can route calls, take messages, and schedule appointments.
- Live plans include CRM integration and spam filtering.
- Mobile-accessible portal reports call and lead statistics.
- Month-to-month plans can be changed or canceled at any time.
What to know first
- No free plan is available.
- The 100-minute live plan costs $175 a month.
- AI trial requires a credit card.
- Live trial ends at 14 days or 200 minutes, whichever comes first.
Limits
The lowest listed live plan, Virtual Receptionist 100, costs $175 a month and includes 100 minutes; additional use is charged at $1.75 per minute. The AI trial lasts 14 days, includes up to 500 minutes, and requires a credit card; the live answering trial ends after 14 days or 200 minutes, whichever comes first.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Virtual Receptionist 1000 | $1,100 per month · 1,000 minutes · $1.50 per minute overage | $1,100 a month |
| Virtual Receptionist 10000 | $11,000 per month · 10,000 minutes · $1.25 per minute overage | $11,000 a month |
| Virtual Receptionist 100 | $175 /month · 100 Minutes · Overage: $1.75/min | $175 a month |
| Virtual Receptionist 1700 | $1,870 per month · 1,700 minutes · $1.40 per minute overage | $1,870 a month |
| Virtual Receptionist 2500 | $2,750 per month · 2,500 minutes · $1.25 per minute overage | $2,750 a month |
| Virtual Receptionist 200 | $300 /month · 200 Minutes · Overage: $1.75/min | $300 a month |
| Virtual Receptionist 300 | $345 /month · 300 Minutes · Overage: $1.50/min | $345 a month |
| Virtual Receptionist 500 | $550 /month · 500 Minutes · Overage: $1.50/min | $550 a month |
The first 8 of 10 plans, as goanswer.io lists them, read 7 Oct 2026. The maker's own page has the final word. Every plan
Getting started
- Visit the Go Answer website.
- Choose a live receptionist or AI receptionist service.
- For a live answering trial, use the 14-day or 200-minute trial, whichever comes first.
- For the AI trial, start the 14-day offer of up to 500 minutes; a credit card is required.
- Select a month-to-month plan, starting with Virtual Receptionist 100 at $175 a month for 100 minutes.
- Access the client portal through the mobile app to view call and lead statistics.
Verdict
Go Answer combines live answering and AI call handling with a client portal, integrations, and month-to-month terms. Compare the included minutes and overage rates with call volume, and note the different limits and requirements for each trial.
Questions
How much does Go Answer cost?
The listed Virtual Receptionist 100 plan is $175 a month for 100 minutes, with overage at $1.75 per minute. Other listed plans range from 300.00 USD to $11,000 a month and include different monthly minute allowances.
Is there a free plan or trial?
There is no free plan. Go Answer offers a 14-day AI trial of up to 500 minutes that requires a credit card, and a live answering trial that ends after 14 days or 200 minutes, whichever comes first.
Which platforms are supported?
Go Answer is listed for Android, iOS, web, and API.
What can the AI receptionist do?
It can answer calls, capture caller information, route calls, take messages, schedule appointments, and respond to FAQs.
Which services can it integrate with?
Named integrations include Clio, Growpath, LeadDocket, Law Ruler, Zapier, CasePeer, SmartAdvocate, Filevine, HubSpot, Housecall Pro, ServiceTitan, Zendesk, Twilio, Pipedrive, Calendly, and Salesforce, among other services.
Can customers change or cancel a plan?
Live and AI receptionist services are month-to-month, and the maker says customers can change plans or cancel at any time.
Facts from Go Answer's own pages
- AI capabilities
- Its AI receptionist answers calls, captures caller information, routes calls, takes messages, transcribes calls, schedules appointments, and responds to FAQs. · goanswer.io, 7 Oct 2026
- AI trial
- The AI receptionist trial lasts 14 days, includes up to 500 minutes, requires a credit card, and does not charge until the trial ends. · goanswer.io, 7 Oct 2026
- API
- The maker says its API and Zapier can simplify workflows and connect the answering service with other systems. · goanswer.io, 7 Oct 2026
- Billing limit
- Live plans are based on monthly receptionist minutes and use per-second billing for overages; the maker says there are no setup fees. · goanswer.io, 7 Oct 2026
- Client portal
- Go Answer describes a proprietary client portal accessible through a mobile app for viewing call volume, duration, lead conversion, call status, minute usage, and lead statistics. · goanswer.io, 7 Oct 2026
- Company background
- Go Answer says it was founded by a family of entrepreneurs and identifies New York as its headquarters, with contact centers in St. Lucia and Belize. · goanswer.io, 7 Oct 2026
- Integrations
- The integrations page names Clio, Growpath, LeadDocket, Law Ruler, Zapier, CasePeer, SmartAdvocate, Filevine, HubSpot, Housecall Pro, ServiceTitan, Zendesk, Twilio, Pipedrive, Calendly, Salesforce, and other services. · goanswer.io, 7 Oct 2026
- Live service features
- Live plans include 24/7 answering, live call transfer, custom scripting, CRM integration, an account manager, and spam and robocall filtering. · goanswer.io, 7 Oct 2026
- Live trial
- The live answering trial is offered for 14 days or 200 minutes, whichever comes first. · goanswer.io, 7 Oct 2026
- Plan terms
- Live and AI receptionist services are month-to-month, and the maker says customers can change plans or cancel at any time. · goanswer.io, 7 Oct 2026
- Security and privacy
- The maker describes its live agents as HIPAA-trained to handle protected health information in alignment with HIPAA requirements. · goanswer.io, 7 Oct 2026
- Service
- Go Answer provides 24/7 live virtual receptionists, web chat services, and an AI virtual receptionist. · goanswer.io, 7 Oct 2026
- Support
- The maker lists a support phone number of 888-521-7150. · goanswer.io, 7 Oct 2026
- Target customers
- The maker lists law firms, small businesses, home services, healthcare, real estate, retail and ecommerce, finance, education, and franchises as customer segments. · goanswer.io, 7 Oct 2026
Where Go Answer stands on Freedom251
- Virtual Receptionist Services#5 of 36