First check who bills your Amazon Music subscription. If Amazon bills it directly, open Your Amazon Music Settings and select Change beside Payment Method. If you subscribed in the Amazon Music app on an iPhone or iPad, Apple handles billing, so update the payment method through Apple instead.
Check who bills your Amazon Music subscription
The billing provider—not the device you use to listen—determines where you can change the payment method. Amazon says subscriptions started in the Amazon Music app on an iPhone or iPad were created through Apple iTunes. For subscriptions billed by another third party, use that provider’s account or support.
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If you are unsure, check your subscription or billing details for the provider that charges you. Amazon cannot manage payment details for an Apple-created subscription.
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- Sign in to the Amazon account associated with your Music subscription.
- Open Your Amazon Music Settings.
- In the Payment Method section, select Change.
- Choose an available method, or follow the prompts to add or update one, then confirm. The confirmation screens may vary with Amazon’s current interface.
Amazon lists credit cards, debit cards, and the Amazon Store Card as subscription payment methods. Amazon says an Amazon.com Gift Card cannot be used to purchase a subscription.
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Change the payment method if Apple bills you
If you subscribed through the Amazon Music app on an iPhone or iPad, manage the payment method using Apple’s device settings or Apple account payment information. Amazon says it cannot manage, update, or refund subscriptions created through Apple. For the relevant account steps, use Apple’s instructions for changing or removing payment methods from an Apple Account.
Why changing your Amazon wallet may not update Music billing
Amazon’s general Your Payments instructions let you edit a payment method’s name, expiration date, or billing address, and add or remove wallet methods. But a general wallet edit is not a substitute for changing the payment method in the Music subscription’s own settings. Amazon also notes that changing an account payment method does not change open orders.
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- Redeemable towards millions of items store-wide at Amazon.com or certain affiliated websites.
- Available for immediate delivery. Gift cards sent by email can be scheduled up to a year in advance.
- No returns and no refunds on Gift Cards.
What happens if your subscription payment is declined
Amazon’s Amazon Music Unlimited terms say that if every payment method on file for an Unlimited Plan is declined, you must provide a new method promptly or the plan will be canceled. The terms do not specify a fixed grace period. If Amazon successfully charges a new method before cancellation, the subscription term remains based on the original renewal or subscription date, not the later charge date.
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- Redeemable towards millions of items store-wide at Amazon.com or certain affiliated websites.
- Available for immediate delivery. Gift cards sent by email can be scheduled up to a year in advance.
- No returns and no refunds on Gift Cards.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
