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Report it to your workplace IT or security team now, even if you only clicked the link. Tell them whether you entered information, downloaded or opened a file, or installed anything. Those details determine the response; don’t investigate the link yourself or install tools on an employer-managed device.
What to do immediately
- Contact your IT or security team through your normal reporting channel. Follow your employer’s incident-reporting procedure. If you cannot find it quickly, use an established IT help desk or security contact.
- Describe exactly what happened. Say when you clicked, what device and work account were involved, and whether you entered a password or other information, downloaded or opened a file, or installed software. Be clear about what you did not do, too.
- Follow the response team’s instructions. Don’t delete the message, forward it broadly, revisit the link, or run cleanup tools unless instructed. Responders may need the message and device details to understand what happened.
Prompt reporting gives the organization information it can use to investigate and contain a possible incident. The UK National Cyber Security Centre (NCSC) explicitly encourages organizations to make it possible for users to report phishing even after clicking: NCSC guidance on phishing.
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What happened after the click?
You clicked, but entered nothing and downloaded or installed nothing
A click alone does not establish that an account or device was compromised. The NCSC says further action is unlikely to be needed when someone clicked a suspicious link but did not enter information or follow instructions to download or install anything; it advises watching for suspicious account activity. Because this happened at work, report it anyway and follow your employer’s process. NCSC guidance on what to do after a suspicious email.
You entered a work password or other information
Tell IT or security what you submitted and which account it belongs to. U.S. Federal Trade Commission (FTC) small-business guidance recommends changing a compromised password immediately. For a work account, coordinate the reset and any sign-out or account-protection steps with your organization rather than assuming a password change alone resolves the incident. If you reused that password on personal or other accounts, change it on those accounts as well; the NCSC recommends changing reused passwords after a suspected compromise. FTC small-business phishing guidance · NCSC guidance on suspicious email actions.
#1 Best Overall
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You downloaded or opened a file, or installed software
Tell responders what was downloaded or opened, whether you ran it, and whether you installed anything. Don’t try to remove it or install antivirus software on a managed device unless IT directs you to. The FTC advises disconnecting a device from the network if it is infected with malware; let your organization’s responders tell you whether and how to disconnect a work device. The NCSC also advises running antivirus software after opening a suspicious link or following instructions to install software, but on an employer-managed device that advice is not a substitute for workplace incident handling. FTC small-business phishing guidance · NCSC guidance on suspicious email actions.
What to tell IT or security
A concise, factual report helps the team decide what to check. Include:
Rank #2
- POWERFUL SECURITY KEY: The YubiKey 5C NFC is the most versatile physical passkey, protecting your digital life from phishing attacks. It ensures only you can access your accounts
- WORKS WITH 1000+ ACCOUNTS: Compatible with popular accounts like Google, Microsoft, and Apple. A single YubiKey 5C NFC secures 100+ of your favorite accounts, including email, password managers, and more
- FAST & CONVENIENT LOGIN: Plug in your YubiKey 5C NFC via USB and tap it, or tap it against your phone (NFC), to authenticate. No batteries, no internet connection, and no extra fees required
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- When you received the message and clicked its link.
- Which work device, account, or service was involved.
- Whether you entered a password, payment detail, personal information, or another code—and which account or service it related to.
- Whether you downloaded or opened a file, or installed or ran software.
- Whether you noticed unusual prompts, browser behavior, or account activity afterward.
If you still have the message, preserve it and follow your organization’s instructions for reporting or sharing it. Don’t send it to coworkers or click the link again to gather details.
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Incident responders—not the employee who clicked—may examine the message, identify other recipients, determine who clicked, opened a file, or submitted credentials, and review relevant account and device activity. Microsoft’s incident-response playbooks describe investigation, containment, and remediation as organizational response work; they are not a checklist for employees to perform themselves. Microsoft phishing investigation playbook · Microsoft compromised or malicious app playbook.
Rank #3
- POWERFUL SECURITY KEY: The YubiKey 5 NFC is the most versatile physical passkey, protecting your digital life from phishing attacks. It ensures only you can access your accounts
- WORKS WITH 1000+ ACCOUNTS: Compatible with popular accounts like Google, Microsoft, and Apple. A single YubiKey 5 NFC secures 100+ of your favorite accounts, including email, password managers, and more
- FAST & CONVENIENT LOGIN: Plug in your YubiKey 5 NFC via USB and tap it, or tap it against your phone (NFC), to authenticate. No batteries, no internet connection, and no extra fees required
- MOST SECURE PASSKEY: Supports FIDO2/WebAuthn, FIDO U2F, Yubico OTP, OATH-TOTP/HOTP, Smart card (PIV), and OpenPGP. That means it’s versatile, working almost anywhere you need it
- PRIMARY & SPARE KEYS: Just like having a spare house key, we recommend buying two YubiKeys - one for daily use and one as a spare. That way you’ll never get locked out of your accounts
If personal information may have been exposed
Tell IT or security what personal information may have been submitted and whose information it was. FTC guidance says affected people should be notified when personal information was compromised. Whether an organization must notify individuals or authorities depends on the facts and applicable law; the guidance cited here does not establish one notification rule for every incident. FTC small-business phishing guidance.
Quick Recap
Best Value
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Rank #4
- POWERFUL SECURITY KEY: The Security Key NFC is the essential physical passkey for protecting your digital life from phishing attacks. It ensures only you can access your accounts.
- WORKS WITH 1000+ ACCOUNTS: Compatible with Google, Microsoft, and Apple. A single Security Key NFC secures 100 of your favorite accounts, including email, password managers, and more.
- FAST & CONVENIENT LOGIN: Plug in your Security Key NFC via USB-A and tap it, or tap it against your phone (NFC) to authenticate. No batteries, no internet connection, and no extra fees required.
- TRUSTED PASSKEY TECHNOLOGY: Uses the latest passkey standards (FIDO2/WebAuthn & FIDO U2F) but does not support One-Time Passwords. For complex needs, check out the YubiKey 5 Series.
- BUILT TO LAST: Made from tough, waterproof, and crush-resistant materials. Manufactured in Sweden and programmed in the USA with the highest security standards.
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