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Tell your company’s IT or security team promptly, using its established reporting channel, and follow their instructions. Explain what happened after you clicked: whether you only opened a page, entered a password or other details, downloaded a file, or installed software. A click alone does not prove your device or account is compromised, so report it without panic or shame.
What should I do after clicking a phishing link at work?
- Report it through your workplace’s established channel. Use the phishing-report button, help desk, security contact, or other route your organization specifies. CISA’s 2024 phishing guidance says to notify IT and follow incident-reporting protocols.
- Describe the exposure accurately. Include when it happened, which work device or account you used, what page or file opened, and whether you entered information, downloaded anything, or installed software. Those details help responders decide what to do next.
- Stop interacting with the suspicious content. Don’t return to the page or open the download again. Let IT/security direct any further action, including whether to disconnect the device, scan it, or take other containment steps.
If the suspicious message reached a work laptop or phone, contact workplace IT/security even if you are unsure whether anything happened. The UK National Cyber Security Centre (NCSC) specifically advises work-device users to report suspicious messages to IT in its phishing guidance. Follow your organization’s policy; it may require reporting a click even when you only opened a page.
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What if I entered my work password or other information?
Tell IT/security what account and type of information you submitted. Follow the company’s password-reset and account-protection process promptly, and reach the sign-in page through a trusted company route—not through the message or page that prompted the click. A password change may be only one part of the response; let your organization determine whether other account-protection steps are needed.
If you reused that password on personal or other accounts, change it there too, using each service’s known-good sign-in route. The NCSC calls out reused passwords as a risk, and the US Federal Trade Commission (FTC) advises changing compromised passwords in its small-business cybersecurity guidance.
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- POWERFUL SECURITY KEY: The Security Key C NFC is the essential physical passkey for protecting your digital life from phishing attacks. It ensures only you can access your accounts.
- WORKS WITH 1000+ ACCOUNTS: Compatible with Google, Microsoft, and Apple. A single Security Key C NFC secures 100 of your favorite accounts, including email, password managers, and more.
- FAST & CONVENIENT LOGIN: Plug in your Security Key C NFC via USB-C and tap it, or tap it against your phone (NFC) to authenticate. No batteries, no internet connection, and no extra fees required.
- TRUSTED PASSKEY TECHNOLOGY: Uses the latest passkey standards (FIDO2/WebAuthn & FIDO U2F) but does not support One-Time Passwords. For complex needs, check out the YubiKey 5 Series.
- BUILT TO LAST: Made from tough, waterproof, and crush-resistant materials. Manufactured in Sweden and programmed in the USA with the highest security standards.
What if I downloaded a file or installed software?
Tell IT/security immediately and specify whether the file merely downloaded, whether you opened it, or whether you installed or ran anything. Don’t try to investigate or clean up a managed work device on your own. Ask responders what to do about network access, scanning, or other containment and cleanup; the right action depends on the device and your employer’s response process.
General guidance from the NCSC discusses antivirus scans after suspicious downloads or installations, while the FTC advises disconnecting a device that is infected with malware. Those are not blanket instructions to alter a work device yourself: have your organization’s responders direct the action.
Rank #2
- POWERFUL SECURITY KEY: The YubiKey 5C NFC is the most versatile physical passkey, protecting your digital life from phishing attacks. It ensures only you can access your accounts
- WORKS WITH 1000+ ACCOUNTS: Compatible with popular accounts like Google, Microsoft, and Apple. A single YubiKey 5C NFC secures 100+ of your favorite accounts, including email, password managers, and more
- FAST & CONVENIENT LOGIN: Plug in your YubiKey 5C NFC via USB and tap it, or tap it against your phone (NFC), to authenticate. No batteries, no internet connection, and no extra fees required
- MOST SECURE PASSKEY: Supports FIDO2/WebAuthn, FIDO U2F, Yubico OTP, OATH-TOTP/HOTP, Smart card (PIV), and OpenPGP. That means it’s versatile, working almost anywhere you need it
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What if I clicked but didn’t download anything?
If you only opened the page and did not enter information, download a file, or install software, report the click under your company’s policy and close the page. The NCSC says that when none of those further actions occurred, “it’s unlikely you need to take further action.” That is not a guarantee that every account or device is safe; follow workplace instructions and watch for unusual account activity.
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| What happened | What to do |
|---|---|
| Opened a page only | Close it, report according to company policy, and watch for unusual account activity. |
| Entered a work password or other details | Tell IT/security what was exposed and follow the company’s account-protection steps. Change reused passwords through trusted sign-in routes. |
| Downloaded a file or installed software | Report the details promptly. Let IT/security direct device handling, scanning, and containment. |
| Used a work laptop or phone | Contact workplace IT/security and follow its incident-reporting process. |
Why prompt, no-blame reporting matters
Reporting quickly gives your organization a chance to assess the exposure and respond. NCSC guidance for organizations recommends clear reporting processes and a supportive response when someone reports after clicking; fear of blame can discourage people from coming forward. Give responders the facts, even if you are uncertain or worried about having made a mistake.
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- POWERFUL SECURITY KEY: The YubiKey 5 NFC is the most versatile physical passkey, protecting your digital life from phishing attacks. It ensures only you can access your accounts
- WORKS WITH 1000+ ACCOUNTS: Compatible with popular accounts like Google, Microsoft, and Apple. A single YubiKey 5 NFC secures 100+ of your favorite accounts, including email, password managers, and more
- FAST & CONVENIENT LOGIN: Plug in your YubiKey 5 NFC via USB and tap it, or tap it against your phone (NFC), to authenticate. No batteries, no internet connection, and no extra fees required
- MOST SECURE PASSKEY: Supports FIDO2/WebAuthn, FIDO U2F, Yubico OTP, OATH-TOTP/HOTP, Smart card (PIV), and OpenPGP. That means it’s versatile, working almost anywhere you need it
- PRIMARY & SPARE KEYS: Just like having a spare house key, we recommend buying two YubiKeys - one for daily use and one as a spare. That way you’ll never get locked out of your accounts
After the incident: reduce the risk of another one
Once the immediate response is underway, ask IT/security whether you should take any follow-up steps for your account. For future protection, CISA recommends multifactor authentication (MFA) for business accounts. Its guidance on requiring MFA describes phishing-resistant options, including physical security keys. A security key is a preventive measure—not a remedy for a click that has already happened—and compatibility and company policy vary, so coordinate with IT before adopting one.
Quick Recap
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- Certified with the new FIDO2 standard, T110 provides the benefit of fast login and strong protection against phishing, account takeover as well as many other online attactks.
- Works with : Bank of America, Github, Google, Microsoft, DUO, Twitter, Facebook, Dropbox, Apple, ebay, BINANCE, mor and more.
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- POWERFUL SECURITY KEY: The Security Key NFC is the essential physical passkey for protecting your digital life from phishing attacks. It ensures only you can access your accounts.
- WORKS WITH 1000+ ACCOUNTS: Compatible with Google, Microsoft, and Apple. A single Security Key NFC secures 100 of your favorite accounts, including email, password managers, and more.
- FAST & CONVENIENT LOGIN: Plug in your Security Key NFC via USB-A and tap it, or tap it against your phone (NFC) to authenticate. No batteries, no internet connection, and no extra fees required.
- TRUSTED PASSKEY TECHNOLOGY: Uses the latest passkey standards (FIDO2/WebAuthn & FIDO U2F) but does not support One-Time Passwords. For complex needs, check out the YubiKey 5 Series.
- BUILT TO LAST: Made from tough, waterproof, and crush-resistant materials. Manufactured in Sweden and programmed in the USA with the highest security standards.
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