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World desk8 min

What AI Can and Can’t Reliably Tell You About Elections

AI can help explain election information, but it is not the final authority. Here’s what to verify with your election office—and why accuracy alone may not be enough.
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AI can help explain election terms, summarize public information, and suggest questions to ask. But do not rely on a chatbot as the final authority for anything that could affect your vote. Verify eligibility, registration, deadlines, polling places, voting methods, candidate lists, and results with the official election authority responsible for your jurisdiction. An answer can sound convincing—or even be factually correct—and still omit a crucial step, point to the wrong office, or fail to apply to your location or election date.

Can you trust AI for election information?

Trust it as a starting point, not as the source of record. Chatbots can turn complicated public material into plain language, but their answers may be wrong, incomplete, outdated, based on unofficial sources, or too general for local rules. Elections Alberta’s guidance describes AI as a possible aid for explanations and overviews while warning that it is not a substitute for official election information. Elections Alberta’s guidance on AI and elections

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That distinction matters because election information is both consequential and jurisdiction-specific. A general answer about registration may not reflect the rules where you live; a deadline or polling location may change; and an answer about one election may not apply to another. A polished tone, confident wording, or a list of links does not establish that the information is current or authoritative.

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AI studies also measure different things. A study may count factual errors, assess completeness, or judge harmfulness and bias. These are not interchangeable measures, and a result from a particular model, prompt set, election, and date is not a guarantee about every AI product today.

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What have studies found about AI and elections?

The available evaluations do not support either blanket claim—that AI is always wrong or that it is now reliably right. They show why accuracy, completeness, and direction to an official source need to be judged separately.

Evaluation Scope and date Reported findings How to interpret it
AI Democracy Projects Expert-led evaluation of Claude, Gemini, GPT-4, Llama 2, and Mixtral on voter questions; January 2024. Half of responses were rated inaccurate by a majority of expert testers; 40% were rated harmful, 39% incomplete, and 13% biased. One in five GPT-4 answers was rated inaccurate. These are results for the project’s evaluation set, not error rates for all current systems or questions. AI Democracy Projects evaluation
States United Democracy Center ChatGPT and Google AI; preliminary testing in six states in September and October 2025, followed by primary testing in Arizona, Michigan, and Pennsylvania in January and February 2026. Preliminary-round verifiable factual error rates were 6.9% for Google AI and 8.2% for ChatGPT. No responses in the primary investigation were coded as inaccurate. Yet ChatGPT mentioned a state election site in 39.4% of its primary-round responses, and its candidate lists were incomplete in 88.9% of gubernatorial queries. The zero observed errors apply only to tested questions and conditions. They do not establish that answers were complete, actionable, or accurate outside the sample. States United Democracy Center study
Reuters Institute for the Study of Journalism ChatGPT-4o and Perplexity.ai assessed on questions about the 2024 UK general election. ChatGPT-4o was rated correct 78% of the time and Perplexity.ai 83% of the time under the institute’s approach. These historical results are not a controlled comparison with the States United study: the questions, place, date, systems, and scoring method differed. The institute also noted the difficulty of assessing chatbot accuracy and found that supplied sources more often came from news outlets than official sources, fact-checkers, and others. Reuters Institute assessment

The studies illustrate a practical point: a low or zero observed factual-error rate does not guarantee the answer will tell you everything needed to act. For example, an answer may state a correct fact but leave out where to confirm it, or present only part of a candidate list. Accuracy is necessary, but usefulness also depends on completeness, currentness, jurisdiction, and a clear route to the responsible official source.

What can AI help you do?

  • Understand unfamiliar language: Ask for a plain-language explanation of an election term or public document, then check the original document and the authority that published it.
  • Get oriented: Ask which election office is responsible for your location and what official page might answer your question. Treat the answer as a lead to verify, not proof that the office or link is right.
  • Summarize material you provide: If you paste text from an official source, ask for a concise summary or a list of questions the text does not answer. Confirm that the summary preserves dates, exceptions, and conditions in the original.
  • Prepare follow-up questions: Use AI to identify details to ask an election office about, such as which deadline applies or what documentation a rule requires.

These are support tasks. The official election authority—not the chatbot—remains the place to confirm information that changes by jurisdiction or over time.

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What should you verify with an official election authority?

Use the authority responsible for the specific election and jurisdiction. Depending on where you live, that may be a national, state or provincial, county, municipal, or other election office. Confirm that the page applies to your location and election, and check when it was published or updated.

  • Eligibility and registration: Whether you can vote, how to register or update a registration, and any requirements that apply to your circumstances.
  • Deadlines: Registration, application, ballot-return, and other time limits. Do not infer a deadline from an answer about a different jurisdiction or past election.
  • Where and how to vote: Your assigned polling place, available voting methods, and the dates and hours that apply.
  • Candidates and ballot information: The official, current list for your race or ballot. A generated list can omit candidates; States United found incomplete candidate lists in 88.9% of ChatGPT gubernatorial queries in its primary-round testing.
  • Results: The election authority’s current official reporting, rather than a chatbot’s summary or an undated search result.

How do you check whether a chatbot’s election answer is true?

  1. Use AI only to orient yourself. Ask it to identify the election office responsible for your jurisdiction and to name the source supporting each time-sensitive claim. A chatbot’s answer or citation is not itself verification.
  2. Open the election authority’s site yourself. Confirm that the page belongs to the responsible office and covers your location, election, and date. Check that the information is current.
  3. Match the claim to the official material. Look for the specific rule, date, location, candidate list, or result—not merely a general page about elections. Follow any official links to the relevant form, lookup tool, notice, or publication.
  4. Check completeness where omissions matter. For candidates and results, use the election authority’s current official publication. Do not assume an AI-generated list or summary includes every entry.
  5. Ask the election office if the official material is unclear. When a detail could affect whether, when, or how you vote, resolve uncertainty with the responsible office rather than asking a chatbot to guess.

When reviewing a cited link, check its publisher, jurisdiction, and date. A link can be real and still lead to an old page, a news story, or an office that does not administer your election.

Can AI tell you where to vote or when to register?

It may help you find the right official lookup page, but verify the answer directly with the election office. Polling places and registration rules depend on location and election, while deadlines are time-sensitive. Do not act on a chatbot’s location, date, or eligibility answer without confirming it on the current official page for your jurisdiction.

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If an AI answer gives a precise deadline or address but no applicable official source, treat that as a reason to verify—not as evidence the answer is correct. Even a response that gets the underlying rule right may fail to say which office can confirm your individual circumstances.

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Can AI provide the full list of candidates or election results?

Do not assume it can. Candidate lists and results are especially easy to misread as complete when an answer presents a short, confident list. In States United’s primary-round study, ChatGPT’s gubernatorial candidate lists were incomplete in 88.9% of tested queries. That finding is specific to its tested queries; it is not a rate for every election or AI system. For a complete current list or official results, consult the relevant election authority’s publication.

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What about election misinformation and deepfakes?

AI is not only a source of answers; it can also be used to create misleading or confusing material. The U.S. Election Assistance Commission notes both possible helpful uses and the risk of voter confusion or deception. Its guidance for election officials includes preparing for deepfakes, practicing response plans, building trusted public relationships, and using basic cybersecurity measures. U.S. Election Assistance Commission guidance

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If you encounter a claim that appears to alter election instructions or impersonate an official, do not treat a chatbot’s assessment as confirmation. Check the responsible election authority’s official channels. The UK Cabinet Office’s guidance, updated April 30, 2025, advises election officials to report deepfake incidents or false claims about how, when, where, or by whom an election may be voted in to the local Returning Officer. It also advises officials to use official channels when responding, because a careless response can amplify disinformation. This is guidance for UK candidates, officials, parties, and local authorities—not a universal reporting route for voters elsewhere. UK Cabinet Office election guidance

As Ginny Badanes of Microsoft Democracy Forward put it in an interview published by the U.S. Election Assistance Commission: “While we look at the challenges of AI and deepfakes, it’s a matter of considering the challenges but not overhyping the threats.” The useful response is neither to believe every viral claim nor to assume every unusual image is real or fake: verify consequential election information through the responsible authority.

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Why do AI accuracy results differ?

Studies can test different elections, countries, platforms, model versions, prompts, and types of questions. They can also define and score accuracy differently. Reuters Institute’s UK election assessment, the AI Democracy Projects’ 2024 evaluation, and States United’s 2025–2026 work therefore should not be ranked as if they were a single head-to-head test.

Platform behavior changes over time, and election rules vary by jurisdiction. A study finding describes what happened under its particular conditions; it cannot establish how a different model will answer a different question today. Read any reported percentage with its tested systems, location, dates, and method attached.

A practical rule for using AI around an election

Use AI to understand, organize, or summarize; use the responsible election authority to decide what is true for your vote. For any answer involving eligibility, registration, deadlines, voting location or method, candidates, or results, confirm the exact detail on current official material for your jurisdiction. If the chatbot’s answer and the official source differ—or the official source does not settle the question—contact the election office.

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