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Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallYou can prevent a Galaxy phone’s Emergency SOS shortcut from placing an accidental call, but Samsung does not offer one universal setting that removes every way to call emergency services. The right option depends on your software update and whether you want to disable shortcut dialing, add confirmation, or stop SOS messages to contacts.
First, identify which emergency feature you want to change
On Galaxy phones, “Emergency SOS” refers to the shortcut that can trigger emergency actions when you press the Side button repeatedly. That is separate from emergency calling available from the lock screen and from SOS messages sent to personal contacts. Changing the shortcut does not remove every route to emergency help.
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Samsung’s settings and available controls can vary by model, region, carrier, and installed software. Start at Settings > Safety and emergency > Emergency SOS. If the labels differ, search Settings for “Emergency SOS.”
Can you turn off Emergency SOS automatic dialing?
It depends on the update installed. Samsung UK says phones that have not received the June 2023 software update may show an on/off switch for automatic dialing under Settings > Safety and emergency > Emergency SOS. Samsung says that after the update, the former switch is no longer available to turn off automatic dialing directly. These instructions are software-specific; check the controls shown on your own phone.
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For phones with the former on/off switch
If your Emergency SOS screen includes an automatic-dialing switch, you can use it to deactivate the shortcut’s automatic dialing. The control may not appear on updated devices.
For phones updated after June 2023
Samsung UK documents a workaround: open Settings > Safety and emergency > Emergency SOS > Emergency number to call > Custom number, enter a null number, and tap Done. Samsung warns that entering a null number means the Emergency SOS shortcut cannot make a real emergency call. This is not a way to remove emergency calling from the lock screen.
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Samsung’s UK guidance was updated October 9, 2025, and states: “After the June 2023 software update, it is not possible to turn off Emergency SOS automatic dialling.” Because the workaround disables the shortcut’s ability to reach a real emergency number, use it only if that trade-off is acceptable.
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How to reduce accidental calls while keeping SOS usable
If you want the shortcut to remain capable of reaching emergency services, use the confirmation and delay options available on your phone instead of the null-number workaround. Samsung US documents these controls under Settings > Safety and emergency > Emergency SOS:
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- Require swipe to call: Adds a swipe confirmation, making an accidental button press less likely to trigger a call.
- Countdown: Delays emergency actions, giving you time to cancel if you triggered the shortcut unintentionally. Samsung says the countdown can be customized.
- Play warning sound: Provides an audible warning during the SOS process.
Samsung says emergency numbers may be called with no active carrier service or very little signal. A custom number, by contrast, requires an active mobile network connection. Keep that difference in mind when choosing a custom-number workaround.
Turn off SOS messages separately
If your concern is that the phone sends messages to personal emergency contacts, change the message setting—not the emergency-call shortcut. Samsung Business Insights describes a separate Send SOS messages to emergency contacts control under Settings > Safety and emergency. Turning messages off stops that messaging feature; it does not turn off emergency-service calling.
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What these settings do not disable
Samsung documents emergency calling from the lock screen as a separate route. The SOS shortcut settings above should not be treated as a way to remove that option or to block all emergency calls from a Galaxy phone. If your goal is to stop accidental calls, swipe confirmation or a countdown preserves a usable emergency shortcut; disabling its ability to call with a null number carries the risk Samsung describes.
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