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Shopify Voice AI Apps Compared: Features, Integrations, and Costs

Compare three Shopify storefront voice assistants by features, knowledge sources, integrations, usage limits, and published monthly prices.
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For a Shopify storefront voice assistant, the best fit depends on what shoppers need help with and how the app meters usage—not just its monthly price. TalkToPC lists voice and text support with separate phone-call allowances; Help Pilot focuses on product, policy, and order questions with message-based plans; Voxi offers voice support with small monthly minute quotas and named English and Spanish support. This is a focused comparison of three Shopify App Store listings, with prices and plan details checked on October 4, 2026.

At a glance: price, usage, and fit

The three apps use different billing units, so their monthly prices are not directly comparable. TalkToPC and Voxi publish voice-minute allowances; Help Pilot publishes message limits and describes voice chat as unlimited on paid plans. Treat all features and allowances below as publisher-listed details, not independently tested performance.

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App Published paid plans and included usage What it is positioned to handle
TalkToPC – AI Voice Agent Starter: $49/month, 900 voice-conversation minutes, including 360 phone-call minutes. Professional: $149/month, 3,000 minutes, including 1,380 phone-call minutes. Business: $399/month, 9,000 minutes, including 4,380 phone-call minutes. A free plan includes 30 voice-conversation minutes/month for browser conversations only. Shopify App Store listing Voice and text support, store knowledge, transcripts and recordings; paid tiers list tool calling.
Help Pilot Voice Assistant Starter: $20/month and 1,000 messages/month. Pro: $50/month and 5,000 messages/month. Both paid tiers list unlimited voice chat and a seven-day trial. Free: 50 messages/month, including 20 voice chats. Shopify App Store listing Hands-free product, policy, and order help, including order lookup after email verification.
Voxi Echo Start: $9.99/month for 20 voice-support minutes/month. Resonance: $19.99/month for 50 minutes/month. Vox Power: $39.99/month for 120 minutes/month. Shopify App Store listing Voice answers about products, orders, shipping, and returns.

Across these three examples, published paid prices range from $9.99 to $399 per month; that is the range among this shortlist, not an industry-wide price range. The listings showed no customer reviews when checked on October 4, 2026.

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What each app offers

TalkToPC – AI Voice Agent

TalkToPC describes a voice-and-text assistant that learns a store’s products, policies, and other store details. Its listing also names transcripts and recordings, 40+ languages “out of the box,” and paid-tier tool calling. Under “Works with,” it names Anthropic Claude, Azure, Google Gemini, Kimi k2, OpenAI, and Stripe. The listing’s “sub-second response” wording is a vendor claim, not an independent latency result.

#1 Best Overall
Plaud Note Pro AI Voice Recorder Transcribe & Summarize for Meetings Calls
  • Stay present in every scenario: Every conversation is covered, in person, on calls, and online. 4 MEMS + 1 VPU microphones with AI beamforming capture every voice across the room. Smart Dual-Mode Recording switches automatically between phone calls and in-person. The free Plaud Desktop captures online meetings without a bot
  • Walk out of every meeting with notes ready to act on: Plaud Intelligence transcribes in 112 languages with speaker labels and turns each recording into action items, decisions, and follow-ups, structured and ready to use. Choose from 10,000+ customizable templates tailored to your role and industry
  • AI summary ready before you reach your desk: Auto Transfer moves each recording to the Plaud app automatically, and AutoFlow transcribes and summarizes so your notes are ready before you are back at your desk. Upgrade anytime to Pro (1,200 min/mo) or Unlimited
  • Access your AI workspace anywhere: One connected workspace across Plaud Desktop, Plaud Web, and the Plaud mobile app, so your conversations and finished work follow you everywhere
  • Your conversations stay private and yours: Compliant with ISO 27001, ISO 27701, SOC 2, HIPAA, GDPR, and EN 18031, with zero data used to train AI models. Trusted by 2.5M+ professionals, including legal, medical, and business professionals handling sensitive information

There is a language-listing inconsistency to check before relying on it: the description says 40+ languages are supported out of the box, while the separate Languages field lists English. Confirm the language coverage you need directly with the publisher. The app listing gives a launch date of February 17, 2026. See TalkToPC on the Shopify App Store.

Help Pilot Voice Assistant

Help Pilot emphasizes hands-free voice chat for product, policy, and order questions. Its listing says answers draw on live Shopify store data, and describes order lookup after the shopper verifies an email address. The free tier includes order lookup using email plus order number; the listing does not specify third-party service integrations. It says the assistant replies automatically in the shopper’s language and works alongside the publisher’s chatbot.

Rank #2
Pocket AI Voice Recorder, Auto Transcription, AI Note Taker, Space Grey
  • YOUR AI PERSONAL ASSISTANT FOR EVERYDAY PRODUCTIVITY: More than a voice recorder, Pocket works as your AI personal assistant to capture, transcribe, and summarize meetings, calls, and ideas instantly. Core features are included out of the box, with optional advanced tools available for power users.
  • ONE-TAP RECORDING FOR REAL-LIFE MOMENTS: Capture meetings, phone calls, and in-person conversations instantly with a simple tap, no typing, no interruptions, just effortless note-taking anywhere you go.
  • SMART AI INSIGHTS & ORGANIZATION: Pocket automatically turns recordings into clear summaries, key action items and structured conversation maps so you can quickly review what matters without digging through audio.
  • TURN CONVERSATIONS INTO ACTION WITH “ASK POCKET”: Don’t just record, understand. Instantly ask questions across your meetings, extract key insights and generate next steps in seconds. All grounded in your recordings, so answers stay accurate and reliable.
  • MAGSAFE COMPATIBLE FOR SEAMLESS USE: Easily attach Pocket to your iPhone or other MagSafe compatible devices for convenient, hands-free recording on the go. Perfect for capturing meetings, calls, and ideas without needing to hold your device.

“Unlimited voice chat” on the paid plans should be read alongside the plan’s message cap: Starter includes 1,000 messages/month and Pro includes 5,000. The listing also describes a seven-day trial for paid tiers. Confirm the email-verification configuration and customer-data permissions before enabling order lookup. The listing gives a launch date of June 2, 2026. See Help Pilot on the Shopify App Store.

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Voxi

Voxi lists voice answers about products, orders, shipping, and returns, and describes support across devices. Merchants can upload a file or scrape a website to create its knowledge base, and the assistant voice is customizable. The listing specifically names English and Spanish; its broader “multilingual” wording does not establish support for additional languages. The listing gives a launch date of August 8, 2025. See Voxi on the Shopify App Store.

Rank #3
Pocket AI Voice Recorder, Auto Transcription, AI Note Taker, Sierra Blue
  • YOUR AI PERSONAL ASSISTANT FOR EVERYDAY PRODUCTIVITY: More than a voice recorder, Pocket works as your AI personal assistant to capture, transcribe, and summarize meetings, calls, and ideas instantly. Core features are included out of the box, with optional advanced tools available for power users.
  • ONE-TAP RECORDING FOR REAL-LIFE MOMENTS: Capture meetings, phone calls, and in-person conversations instantly with a simple tap, no typing, no interruptions, just effortless note-taking anywhere you go.
  • SMART AI INSIGHTS & ORGANIZATION: Pocket automatically turns recordings into clear summaries, key action items and structured conversation maps so you can quickly review what matters without digging through audio.
  • TURN CONVERSATIONS INTO ACTION WITH “ASK POCKET”: Don’t just record, understand. Instantly ask questions across your meetings, extract key insights and generate next steps in seconds. All grounded in your recordings, so answers stay accurate and reliable.
  • MAGSAFE COMPATIBLE FOR SEAMLESS USE: Easily attach Pocket to your iPhone or other MagSafe compatible devices for convenient, hands-free recording on the go. Perfect for capturing meetings, calls, and ideas without needing to hold your device.

How to choose based on your store’s needs

Choose the usage unit that matches your expected traffic

TalkToPC and Voxi allocate voice minutes; TalkToPC also separately identifies phone-call minutes within its paid tiers. Help Pilot allocates messages, even though its paid plans describe voice chat as unlimited. Estimate expected voice sessions and message volume, then ask each publisher what happens at the cap: the reviewed listing details do not establish overage charges, throttling, or whether service stops.

Match the knowledge source to how often your information changes

Help Pilot says it uses live Shopify store data. Voxi instead describes an uploaded-file or scraped-website knowledge base, which means merchants should plan how to refresh that material when products or policies change. TalkToPC says it learns products, policies, and store details, but the listing does not give a more specific knowledge-refresh method in the details compared here.

Rank #4
Pocket AI Voice Recorder, Auto Transcription, AI Note Taker, Baby Pink
  • YOUR AI PERSONAL ASSISTANT FOR EVERYDAY PRODUCTIVITY: More than a voice recorder, Pocket works as your AI personal assistant to capture, transcribe, and summarize meetings, calls, and ideas instantly. Core features are included out of the box, with optional advanced tools available for power users.
  • ONE-TAP RECORDING FOR REAL-LIFE MOMENTS: Capture meetings, phone calls, and in-person conversations instantly with a simple tap, no typing, no interruptions, just effortless note-taking anywhere you go.
  • SMART AI INSIGHTS & ORGANIZATION: Pocket automatically turns recordings into clear summaries, key action items and structured conversation maps so you can quickly review what matters without digging through audio.
  • TURN CONVERSATIONS INTO ACTION WITH “ASK POCKET”: Don’t just record, understand. Instantly ask questions across your meetings, extract key insights and generate next steps in seconds. All grounded in your recordings, so answers stay accurate and reliable.
  • MAGSAFE COMPATIBLE FOR SEAMLESS USE: Easily attach Pocket to your iPhone or other MagSafe compatible devices for convenient, hands-free recording on the go. Perfect for capturing meetings, calls, and ideas without needing to hold your device.

Check the exact shopper languages and required actions

If multilingual support matters, verify the actual languages and shopper experience rather than relying on a general claim. For actions, distinguish an assistant that answers from one that can retrieve order details or invoke tools: Help Pilot describes order lookup after email verification, while TalkToPC lists tool calling on paid tiers. The Voxi details reviewed focus on voice answers and knowledge-base setup.

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Review privacy and permissions before launch

Before enabling any storefront assistant, inspect its current Shopify permissions and privacy policy, especially if it can access customer or order information. For Help Pilot, confirm how the email check works in the configuration you intend to deploy. The listing-level descriptions are not a substitute for reviewing the app’s live data practices.

Best Value
Plaud Note Pro AI Voice Recorder Transcribe & Summarize for Meetings Calls
  • AI-POWERED TRANSCRIPTION & SUMMARIES: Plaud Note Pro is your professional voice transcriber, delivering high-accuracy transcription in 112 languages with auto speaker labels. Powered by top AI models and thousands of templates, Note Pro instantly creates structured summaries, mind maps, To-Do lists, and proposals tailored to your role and industry
  • ENHANCED CONTEXT WITH MULTIMODAL INPUT: Capture audio, type notes, add images, and press to highlight key moments for richer context. During recording, instantly mark key moments with a single button press. Simultaneously enrich your audio by snapping photos of important documents or typing in ideas
  • CHAT WITH YOUR RECORDINGS USING "ASK Plaud": Unlock deeper insights with this interactive AI. Ask questions, extract key points, draft emails, and get next-step suggestions—all grounded in your original audio for reliable, ready-to-use answers
  • INTELLIGENT RECORDING WITH AI DIRECTIONAL AUDIO: Enjoy seamless, intelligent recording with Plaud Note Pro. Its AI automatically switches between call and meeting modes while recording, while directional audio and real-time spatial awareness minimize noise to capture voices with crystal clarity
  • Everything Included: Includes Plaud Note Pro, magnetic case, magnetic ring, charging cable, and a free Starter Plan with 300 transcription minutes per month. Upgrade anytime in the Plaud app to Pro Plan (1,200 min/mo) or Unlimited Plan(Up to 24 hours of transcription per user per day)
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These apps are not the same as Shopify’s own AI features

Shopify Sidekick is an assistant in Shopify Admin, not a shopper-facing voice widget. Shopify says Sidekick supports text chat, voice mode, and screen sharing; it can help with tasks such as analyzing data, managing orders, and editing products, and presents changes for review before applying them. Shopify describes it as “an AI-enabled commerce assistant in your Shopify admin” for guidance, content generation, app building, and tasks expressed in everyday language. Shopify Sidekick documentation.

Agentic storefronts are another distinct feature: they make eligible products discoverable through AI channels, including ChatGPT, Google AI Mode and Gemini, Microsoft Copilot, and Meta. Purchase flow varies by channel. Shopify documents checkout through the merchant’s online store in ChatGPT’s in-app browser or a new tab, while Google AI Mode/Gemini, Microsoft Copilot, and Meta surfaces can use direct checkout when enabled. Shopify says orders retain channel and referrer attribution in Admin. This is AI-channel discovery and commerce, not an on-page voice assistant. Shopify agentic storefronts documentation.

Shopify’s developer documentation likewise distinguishes merchant-facing Admin assistance from buyer-facing agents, and points developers building buyer agents for catalog search, checkout, and order tracking to the Universal Commerce Protocol. Shopify AI and agents documentation.

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What the listings can—and cannot—tell you

The official App Store pages provide vendor-described functions, integrations, and plan limits; they do not establish real-world answer accuracy, uptime, conversion lift, or support deflection. The three listings showed no reviews when accessed on October 4, 2026, and no independent performance evidence is available in those pages. This is a shortlist of three apps with sufficiently detailed listings, not a complete inventory of every Shopify app with a voice-support feature. Other search results included At Lowest AI Voice Agent and Callo AI Order Status Call, among other broader support products, but comparable feature-and-price details were not established here. Prices, quotas, capabilities, and review counts can change; check each current listing before installing.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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