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Share Your Zelle Details: Email, Phone Number, or QR Code

Zelle’s standard way to receive money is to share your enrolled email address or U.S. mobile number. Some bank apps also let you share a personal QR code.

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You can receive money through Zelle by sharing the email address or U.S. mobile number enrolled with your account. If your bank or credit union supports Zelle QR codes, you can share your personal code instead. Zelle’s official instructions describe these options, not a universal payment URL.

Does Zelle give you a shareable payment link?

Zelle’s official receiving instructions tell users to share their enrolled email address or U.S. mobile number, or to use a personal QR code where their financial institution offers that feature. They do not establish a universal Zelle link you can copy and send. Bank and credit union app menus can differ.

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How to share your Zelle information

Share your enrolled email address or U.S. mobile number

  1. Check which email address or U.S. mobile number is enrolled with Zelle through your bank or credit union.
  2. Give that detail to the person who will pay you, and ask them to send money using Zelle.
  3. Share it only with someone you know and trust.

This is Zelle’s basic receiving method. A contact detail that is not enrolled with your Zelle account may not direct a payment to you.

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Share a personal QR code if your bank supports it

  1. Open Zelle in your bank or credit union app and look for the “My Code” tab.
  2. View your personal QR code and tap the share icon to send it by text or email. Zelle also describes a print option.
  3. If “My Code” or a QR option is missing, your financial institution may not offer the feature.

Zelle says its QR feature is not available at every financial institution, so the steps and availability depend on your bank or credit union.

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What the payer should check before sending

To pay by QR code, the sender opens the QR option in the Send flow of their banking app, scans your code, and reviews the recipient name shown before sending to a new recipient. They should stop if the name does not match the intended recipient.

Zelle is intended for payments between people who know and trust each other, not as buyer-protected checkout for purchases from strangers. Zelle says an authorized payment to someone already enrolled generally cannot be canceled, and it does not provide a protection program for authorized payments when an item is missing or not as described.

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Who can use Zelle to send or receive money?

Zelle says both parties need an eligible U.S. checking or savings account. Its service-information page describes availability in more than 2,400 banking and credit union apps; that is Zelle’s own network description, not an independent count. Whether you can share a QR code depends on your financial institution.

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What to do if a payment goes wrong

If you use Zelle through a bank or credit union and have a payment problem, report it to that financial institution. Zelle distinguishes a scam—when you knowingly make a payment after being deceived—from an unauthorized payment made after someone accessed your account without permission. Explain which happened when you contact your bank.

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Sources: Zelle’s receiving-money FAQ; QR code FAQ; QR code instructions; Zelle safety guidance; reporting a scam or fraud; Zelle service information.

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