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One free scan finds every outdated or missing driver and matches the right update for your exact hardware.Free scan · exact hardware matchAdd a SmartThings hub in the SmartThings app by opening Devices > Add (+), then choosing the pairing method supported by your hub: QR-code scan, nearby-device scan, or model selection. The hub must be powered on and ready to pair; exact power, network, and pairing steps vary by model.
Before you start: check whether you need a hub
Not every SmartThings device needs a hub. Some devices can be added directly in the app, but Zigbee, Z-Wave, and LAN-connected devices require a SmartThings-enabled hub. Before buying or pairing a device, check regional availability in the app at Menu > Supported devices. Support can depend on the device, region, and current software.
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If you already own a supported hub, you may not need another. Check that it supports the protocols and exact devices you plan to use. For Matter devices, also verify the controller model and software requirements. SmartThings identifies the 2018 SmartThings Hub and Aeotec Smart Home Hub as Matter controllers in its Matter guidance.
Check Thread requirements for Matter devices
A Thread-based Matter device needs a Matter controller that also provides a Thread Border Router. The 2015 SmartThings Hub does not include a Thread router, so a separate compatible Thread Border Router is required to connect Thread devices. Confirm the requirements for your specific model and device before setup.
#1 Best Overall
- Powered by SmartThings: Connect, monitor, and automate your home through the SmartThings app. Build a reliable, unified smart home using Samsung's proven ecosystem
- Matter + Zigbee Smart Home Hub: Supports the newest Matter standard plus Zigbee for lighting, sensors, plugs, switches, thermostats, and more - thousands of compatible devices. PLEASE NOTE: Z-Wave not supported
- Easy Setup with Wi-Fi or Ethernet: Get started in minutes using Wi-Fi or a wired Ethernet connection for apartments, houses, and expanding smart home systems - Z-Wave not supported
- Automations That Work for You: Create custom routines for security, lighting, comfort, and energy savings. Many local automations continue working even if your internet goes offline
- Wide Device Compatibility: Connect compatible smart devices from Aeotec and many other brands to build a unified system for lighting, voice control, energy management, and climate settings
Add the hub to the SmartThings app
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Install the SmartThings app and sign in with your Samsung account.
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Power on the hub and put it in pairing mode. Follow the setup instructions for your exact model for power, network connection, and pairing mode.
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In the app, open Devices and tap Add (+).
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Choose the pairing route that fits the hub: Scan QR Code if it has a QR code, Scan Nearby if it is in pairing mode, or the Samsung/Partner Devices option to select its model.
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Follow the manufacturer’s instructions and the prompts in the app. Wait for the hub to be added, then tap Done.
Rank #2
![SmartThings Hub 3rd Generation [GP-U999SJVLGDA] Smart Home Automation Hub Home Monitoring Smart Devices - Alexa Google Home Compatible - Zigbee, Z-Wave, Cloud to Cloud Protocols – White](https://m.media-amazon.com/images/I/21hChu0ounL._SL160_.jpg)
SmartThings Hub 3rd Generation [GP-U999SJVLGDA] Smart Home Automation Hub Home Monitoring Smart Devices - Alexa Google Home Compatible - Zigbee, Z-Wave, Cloud to Cloud Protocols – White- Monitor and control compatible devices in your home using a single smartphone app for your phone
- Automate connected devices in your home and set them to turn on or off when doors are opened, people come and go, and much more
- Works with a wide range of smartphone compatible products
The 2015 SmartThings Hub uses a special onboarding route in the app because it has no QR code. For model-specific steps, use the official SmartThings hub connection instructions.
Add compatible devices to the hub
Adding the hub does not automatically add the devices in your home. Add each device separately from Devices > Add (+). Depending on the device, the app may offer a QR scan, nearby scan, or brand and model selection. Put the device into pairing mode using its manufacturer’s instructions; the procedure differs by device.
For a Matter device, scan its QR code or enter its setup code, then select the hub and room when prompted. A Thread device may also require you to select a Thread network. Use SmartThings’ Matter setup instructions for model and software details.
Connect a cloud-based service
Some devices connect through the manufacturer’s online service rather than pairing locally to the hub. For those, connect the manufacturer’s service in SmartThings under Linked Services. Availability and the exact prompts depend on the service and device.
Rank #3
- LOCAL PROCESSING FOR INSTANT RESPONSE: The Hubitat Elevation C-8 Pro runs automations directly on the hub, not on remote servers, so lights, locks, thermostats, and routines keep working even when your internet goes down; this local-first architecture delivers near-instant response to every trigger without relying on remote servers to process commands; compatible with 1,000+ devices across 100+ brands, and device data stays at home for enhanced privacy
- WORKS WITH ALEXA, GOOGLE HOME, AND APPLE HOMEKIT: Connect your preferred voice assistant and start controlling your smart home from day 1; the C-8 Pro is compatible with Amazon Alexa, Google Home, and Apple HomeKit, so your existing ecosystem works alongside the hub without compromise; Ring camera integration adds a concrete layer of security awareness; approachable setup is supported by step-by-step documentation and an active online community ready to guide you through every stage
- MULTI-PROTOCOL SUPPORT WITH EXTENDED RANGE: A single hub covers Matter 1.5, Z-Wave 800 Series with Long Range, Zigbee 3.0, and Bluetooth, so existing devices stay compatible without extra bridges or adapters; 800 Series Z-Wave and Zigbee 3.0 deliver improved reliability and mesh stability, backed by Z-Wave Alliance membership; 2 dedicated external antennas, one for Z-Wave and one for Zigbee, extend wireless reach in larger homes and device-dense environments where signal consistency is critical
- AI-ASSISTED AUTOMATION AND ADVANCED RULE ENGINE: The AI-assisted routine builder suggests and builds automations based on your connected devices, no programming required; Rule Machine enables multi-condition logic across lighting scenes, geofenced arrivals, layered security responses, and whole-home scheduling; when your family arrives after dark, the hub can unlock the door, activate pathway lights, and adjust the thermostat, turning complex sequences into reliable hands-free routines
- NO SUBSCRIPTION REQUIRED AND CONTINUOUS UPDATES: Full platform functionality needs no recurring subscription; every automation, integration, and advanced feature is available from setup; continuous platform updates since 2018 have expanded compatibility without requiring new hardware; an active community of tech-savvy homeowners and DIY smart home builders shares custom apps, drivers, and automation blueprints for ongoing value; compact at 3.23 x 2.95 x 0.67 in and just 0.16 lb, it fits anywhere
Troubleshoot pairing without removing the hub
If a Matter device will not pair
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Confirm that a compatible Matter controller is already set up.
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Make sure the device is in pairing mode and within range, and that its QR code is visible.
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If the camera cannot scan the QR code, enter the device’s setup code in the app.
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If pairing still fails, reset the device according to its manufacturer’s instructions and restart the SmartThings app.
Rank #4
Aqara Smart Hub M100 for Home Automation, Matter Controller, Wi-Fi- Multi-Protocol Smart Hub with Matter Bridge – The M100 is a versatile smart hub compatible with Thread devices and Aqara Zigbee (** Not third-party Zigbee devices), supporting up to 20 Aqara Zigbee devices and 20 Thread devices. As a Matter Bridge, it connects Aqara Zigbee products to other smart home ecosystems, compatible with Apple Home, Amazon Alexa, Home Assistant, etc. Note: Use a 5V⎓0.5A power adapter (not included) and keep the product continuously powered during use.
- Advanced Matter Bridging for Seamless Smart Home Integration – The M100 enables Aqara’s unique features, such as facial recognition and complex automation, to work across Home Assistant and other Matter ecosystems. Expand your smart home with Aqara or third-party Matter devices (requires a Matter-enabled hub). Currently supports lights, thermostats, plugs, switches, buttons, and various sensors (motion, light, door/window, temperature/humidity), with more devices to be added in the future.
- Local Automation for Reliable Performance – Supports local execution of automations for Zigbee and Matter devices, ensuring smooth operation even without Wi-Fi or cloud access. Enjoy millisecond-level response times for a more stable and reliable smart home experience. (Some automation, such as cloud push notification, will still require the cloud connection to be executed.)
- Flexible Power & Small Size – Features a universal USB-A port for power and data, allowing connection to power banks, wall outlets, PCs, or routers for a simple and quick setup. The Hub M100's shaft can be adjusted within a 210-degree range, making its placement extremely flexible.
- 2.4GHz Wi-Fi 6 for Faster & Security—This product supports a 2.4GHz Wi-Fi 6 wireless network connection, which enables more efficient connections with advanced WPA3 security. Wi-Fi 6 ensures smoother performance even in high-traffic environments, allowing multiple devices to connect without compromising speed or reliability. Note: To ensure a stable connection, place the Hub M100 between 6 to 19 feet from the router.
SmartThings provides these checks in its Matter troubleshooting guidance.
If a Z-Wave device will not connect
After repeated unsuccessful attempts, SmartThings advises excluding the Z-Wave device from the hub settings, then physically confirming exclusion at the device—typically by pressing a button on it. Follow the device-specific instructions and the hub connection guidance.
Do not remove the hub as a casual retry
Removing a hub restores it to factory settings and permanently deletes its associated device connections, Routines, configurations, and Services. Devices may also need to be reset or excluded before they can be connected again. Treat hub removal as a reset with lasting consequences, not a routine pairing fix; see SmartThings’ instructions and removal warning.
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