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Sereact’s AI-powered, dual-arm robots are now handling fashion returns for Zalando at two CEVA Logistics facilities: Greven, Germany, and Świebodzin, Poland. The live deployment, announced October 7, 2026, uses Sereact’s Cortex platform and a Robotics-as-a-Service model. The companies have not published operational performance figures for the new installations.
Where the robots are operating and who is involved
Sereact supplies the robotic systems and Cortex platform; CEVA Logistics operates the facilities handling Zalando returns. The two live sites are in Greven, Germany, and Świebodzin, Poland. The announcement describes this as an initial operational milestone in a broader effort to expand returns automation across Europe. Sereact’s deployment announcement is available from Sereact.
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The service is delivered as Robotics-as-a-Service (RaaS), rather than being described as a conventional equipment sale. Zalando’s strategic investment in Sereact’s Series B in July 2026 is cited by the companies as backing for the initiative.
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What the system does with returned items
Sereact says Cortex lets the systems grasp, identify and sort varied fashion returns without per-item training or fixed SKU profiles. Its product description outlines a workflow that can include:
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- Opening shoe boxes and parcels and removing goods from containers.
- Scanning barcodes and labels, then checking items for damage or other anomalies.
- Folding garments and sorting goods for resale, refurbishment or disposal.
- Separating packaging and waste.
These are vendor descriptions of capability, not independently verified results for the Zalando sites. Sereact also says the two arms can work together—for example, one can hold an item steady while the other opens a package or manipulates a garment. Its product page describes potential uses such as inbound receiving and decanting, but those tasks have not been identified as part of this Zalando deployment.
The vendor says the station can connect with warehouse management systems, scanning infrastructure and analytics. It does not publish site-specific details about the integrations in Greven or Świebodzin.
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How the robots fit into Zalando’s returns process
Robots are being introduced into an existing returns network, not a process that begins and ends at the robotic station. Zalando says its returns centers check and sort goods, refresh or repair items where feasible, and route them through its network. Returns centers consolidate items before sending them in bulk to logistics centers.
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A free scan shows the junk files, broken settings and background clutter dragging Windows down - then fixes them in one click.Free scan · Windows 10 & 11In a June 2025 corporate explainer, Zalando said it had around 20 specialized returns centers across Europe and could offer around 98% of returned fashion items again through Zalando Shop or Lounge by Zalando. The stated figure includes items processed in its returns centers, including wholesale goods and goods from partners using Zalando Logistics Solutions. It is company-reported context, not a result of the new robots.
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In a separate German-language explainer published the same day, Zalando said more than 96% of returned items were in perfect condition and could immediately return to assortment. That is also a company-reported description of its broader returns operation, not a measurement of robot performance.
What is known about workers and performance
The companies say the systems are intended to take on repetitive tasks and reduce physical strain, allowing warehouse teams to focus more on station supervision, exceptions and quality control. The announcement does not provide job figures or employment outcomes, so it does not establish whether the deployment will change staffing levels or replace particular roles.
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Nor does the announcement report throughput, sorting accuracy, exception rates, cost savings, resale outcomes or measured labor effects at either site. A live deployment confirms that the systems are operating there; by itself, it does not show how well they perform or what broader impact they have.
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1Clear out junk files and repair common Windows errors2Fix the driver behind crashes, sound loss and screen glitches3Repair Windows errors before they cause bigger problemsWhat the deployment does—and does not—say about emissions
Zalando reported that its upstream transport and distribution Scope 3 emissions rate fell from 15.5% in 2022 to 12.1% in 2025. The company’s published figure does not attribute that change to Sereact’s robots, and it should not be read as evidence that this deployment has reduced emissions.
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- AI Vision Recognition and Tracking: TurboPi combines an HD camera and OpenCV library to deliver an exceptional first-person-view perspective and advanced image processing capabilities. It excels at recognizing and locating target objects, enabling the implementation of AI applications like color sorting, target tracking, gesture recognition, and face detection.
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- Wireless App Remote Control: TurboPi offers ultimate control over its motion, gripping, and transportation with a dedicated app. In addition, you can explore a wide variety of engaging games on this app.
Sources
- Sereact, Zalando and CEVA deployment announcement, October 7, 2026.
- Sereact returns-handling product description.
- Zalando Corporate, “Returns at Zalando,” June 12, 2025.
- Zalando Corporate, “Retoure bei Zalando,” June 12, 2025.
- Zalando Corporate, “Returns at Zalando: A look behind the scenes”.
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