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Yes—the original two-wheeled Segway is discontinued. Segway-Ninebot announced in June 2020 that it would end manufacturing of the Segway Personal Transporter (Segway PT) on July 15, 2020. That decision ended production of the iconic self-balancing vehicle, not the Segway brand or the company’s other products.
When did Segway stop making the two-wheeled scooter?
Segway-Ninebot announced the production halt in June 2020, with manufacturing scheduled to end on July 15, 2020. A 2022 U.S. Consumer Product Safety Commission-hosted market report also records the traditional Segway PT’s production ending in July 2020.
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The discontinued product was the Segway PT: a parallel-wheel, self-balancing personal transporter marketed in 2001. It is different from the stand-up electric kick scooters that Segway-Ninebot sells under the broader Segway name.
Why did Segway discontinue the original Segway?
The company gave economics as the direct reason. Segway president Judy Cai said the PT accounted for 1.5% of Segway-Ninebot’s revenue in 2019—a company revenue share, not a market-share or unit-sales figure.
#1 Best Overall
- Extended Battery Life: Enjoy up to 50 miles of riding with the 597 Wh battery, thanks to SegRange technology, ensuring long, uninterrupted rides.
- Effortless Maneuvering: Effortless controls and intuitive design make it easy for beginners to maneuver, while SegRide ensures superior stability, even on sharp turns and slippery roads.
- Built for Durability: With a high-strength aluminum alloy frame and rigorous durability testing, the MAX G3 is designed for long-term use, lasting through 12,427 miles of simulated random vibrations and over 500,000 suspension durability tests.
- Superior Wheel Quality: The upgraded 11-inch self-sealing tubeless tires absorb shocks and reduce vibrations, offering a stable, comfortable ride across various terrains, and can automatically seal punctures up to 4mm.
- Quick Charging: Charge your scooter in just 3.5 hours with the built-in fast charger, or reduce charging time to 2.5 hours with the optional DC charger (sold separately).
Contemporaneous reporting placed the decision in a wider shift toward shared micromobility, bicycles and conventional scooters. The PT remained visible in guided city tours, malls, airports and some security or law-enforcement work, but it had become a niche product rather than a major growth business.
Fast Company reported that roughly 140,000 PT vehicles had been sold over the product’s lifetime. That figure is separate from the company’s original plan to sell as many as 100,000 units in its first 13 months. Cai also identified durability as a commercial challenge: “We tried analyzing, how come sales cannot go up quickly? One reason, I hate to say, is the quality of it, how durable it is,” she told Fast Company.
Rank #2
- High-Speed Commuting: Reach up to 15.5 mph with a range of up to 25 miles in Eco mode at 9.3 mph, perfect for efficient urban commuting and extended trips.
- Traction Control System: Enhanced stability ensures confident navigation across various terrains for a smoother and safer ride experience.
- Dual Braking: Efficient front drum brake and rear electric brake ensure quick and responsive stops, enhancing safety and control on the road.
- Large Dashboard: Monitor your ride effortlessly with a spacious 2.8" display, providing clear visibility of crucial ride data for added convenience.
- Powerful 350W Motor: Enjoy seamless rides powered by power 350W rear-wheel drive system, offering exceptional acceleration and control.
Did Segway shut down?
No. Segway and Ninebot completed their strategic combination in April 2015, and the combined company continued selling other mobility products after PT production ended. Its product categories include self-balancing products and electric kick scooters.
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Repair Windows errors before they cause bigger problemsFix Now →Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →Clear out junk files and repair common Windows errorsFree Scan →In other words, “Segway stopped making the PT” is accurate; “Segway stopped making scooters” or “the Segway company closed” is not. The company’s newer stand-up scooters are a different form factor and should not be treated as replacement versions of the original PT.
Rank #3
- Powerful 1000W Motor – Reach speeds up to 22 MPH with strong acceleration for city commutes and weekend adventures.
- Extended Range up to 43 Miles – 551 Wh battery and RideyLONG technology optimize motor, tire, and controller performance for longer rides.
- Advanced Dual Suspension – Front hydraulic + rear spring suspension for a smooth ride on rough roads.
- Dual Braking System – Front drum and rear electronic brakes for reliable stopping.
- TCS Traction Control – Industry-first traction control technology improves grip on wet, slippery, or loose surfaces.
Why was the PT difficult for some riders?
The PT’s two-wheel balancing system was distinctive, but it also created a learning curve. Tony Ho, then Segway’s vice president of global business development, said: “Some people like it . . . but we still have people the first time they get on a Segway PT they have to learn to balance.”
That learning requirement, along with the product’s specialized use cases and durability concerns, limited its appeal compared with simpler stand-up scooters and shared-bike systems.
Rank #4
- Extended Battery Life: with SegRange: Up to 34 miles per charge, boosted 20% by Segway’s SegRange technology. An optional external 184Wh battery (sold separately) can further boost your range to 49 miles.
- Powerful 800W Motor & Speed Modes: Reach speeds up to 20 mph with smooth acceleration, featuring Eco mode for 34 miles at 9 mph and Sport mode for 17.5 miles at 20 mph to suit your riding style.
- Rugged Durability: Crafted with a durable alloy frame and IPX5 water resistance for long-term reliability in diverse conditions.
- Superior Wheel Quality: Large tubeless tires provide enhanced traction, shock absorption, and vibration reduction, ensuring a stable and comfortable ride on city streets.
- Dual Elastomer Suspension & Stability Enhancement: Ride comfortably over bumps and rough terrain with front and rear suspension, plus the Stability Enhancement System that improves control during aggressive turns and slippery conditions.
Can existing owners still get parts or a replacement battery?
Availability is model-specific and cannot be confirmed from the historical discontinuation reports alone. A 2022 market report noted that replacement batteries were available for self-balancing scooters generally, but it did not establish that a particular battery fits any Segway PT model or that official support remains available today.
- Identify the exact PT model before ordering a battery or other part.
- Verify voltage, connector, dimensions and installation requirements against the model documentation.
- Check the seller’s current compatibility statement and return policy; listings and service terms can change.
- Do not assume a battery advertised for a generic self-balancing scooter is PT-compatible.
What the end of PT production meant
The July 2020 decision closed the manufacturing chapter for one of the early 21st century’s best-known personal transporters. Judy Cai acknowledged the reaction from owners, saying, “Given our decades-long history, we recognize that this decision may come as a disappointment to our strong and loyal following among private owners, who view the Segway as one of the more innovative creations of the early 21st century.”
Best Value
- CAUTION!!! – Safety Kick-to-Start: The throttle activates after a 3 mph kick-push to prevent sudden acceleration.
- Effortless Adventure: eKickScooter C2 Pro, 9.3 miles per charge in 4 hours.
- Versatile Riding: Three modes adapt to any terrain effortlessly.
- Powerful Performance: Max 12.4 mph, 150W motor, supports up to 132 lbs.
- Grow with You: Adjustable handlebar for years of use, three heights.
The brand survived by concentrating on a broader range of mobility products, while the original parallel-wheel PT became a discontinued vehicle supported, where available, through model-specific parts and third-party channels rather than new production.
Frequently Asked Questions
Is Segway still making the original two-wheeled scooter?
No. Segway-Ninebot ended Segway PT manufacturing on July 15, 2020. The company still makes other mobility products, including electric kick scooters.
How many Segway PT vehicles were sold?
Fast Company reported that about 140,000 PT vehicles were sold over the product’s lifetime.
The Bottom Line
Segway discontinued the original Segway PT on July 15, 2020, because it had become a small, economically unattractive part of the business. The Segway brand and company continued with newer mobility products.
Quick Recap
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