You can’t transfer photos and videos from Samsung Gallery to Samsung Cloud: Samsung says device backups in Samsung Cloud do not include Gallery media. The former Gallery sync with Microsoft OneDrive ended on September 30, 2026. To retrieve photos already synced through that feature, download them from OneDrive; to upload new photos to OneDrive, use Camera backup in the OneDrive app.
Why Samsung Cloud will not back up Gallery photos
Samsung’s US guidance on accessing device backups in Samsung Cloud says Gallery photos and videos are not included in those backups. Samsung previously offered Gallery sync through Microsoft OneDrive, but that service ended on September 30, 2026, according to Samsung’s discontinuation notice. Older instructions for enabling Gallery sync are historical, not a route to a working service.
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Get photos already synced with Gallery onto your device
Samsung says media previously synced through Gallery remains in OneDrive and can still be accessed with the OneDrive app. To save a cloud original locally:
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Outbyte Driver Updater FREEScan for outdated or missing drivers - takes under a minuteDriver Scan →Outbyte PC Repair FREERepair Windows errors before they cause bigger problemsFix Now →- Open the OneDrive app and find the photo or video.
- Select the file and choose Download.
- For multiple files, select the items you want and download them. OneDrive can save only as many as fit in the device’s available storage.
You can also leave the files in OneDrive to keep accessing them there. Samsung’s instructions for photos previously synced with OneDrive cover downloading and deleting those files.
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Back up new photos to OneDrive
For ongoing uploads, turn on Camera backup in the OneDrive app. Samsung’s OneDrive guidance for Samsung phones and tablets points to this option. It is a one-way camera-upload workflow, not the former Gallery sync: do not assume edits or deletions will mirror between Gallery and OneDrive as they did under the discontinued integration.
Quick Recap
Best Value
- TYPE IT IN. TRANSFORM IT FAST: Enhance any shot in seconds on your smartphone by using Photo Assist¹ with Galaxy AI.² Add objects, restore details, or apply new styles by simply typing or tapping
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- MEMORIES MADE PICTURE PERFECT: Capture every angle in stunning clarity, from wide family photos to close-ups of friends, with the triple-lens camera on Galaxy A17 5G.
- NEED MORE STORAGE? WE HAVE YOU COVERED: With an improved 2TB of expandable storage, Galaxy A17 5G makes it easy to keep cherished photos, videos and important files readily accessible whenever you need them.³
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Rank #2
- Please note, this device does not support E-SIM; This 4G model is compatible with all GSM networks worldwide outside of the U.S. In the US, ONLY compatible with T-Mobile and their MVNO's (Metro and Standup). It will NOT work with other CDMA carriers, and it is also not compatible with their MVNO (Visible, Xfinity Mobile, US Mobile, Cricket Wireless, etc).
- Compatibility with certain third-party devices and accessibility accessories, including some hearing aids, may vary depending on manufacturer support, Bluetooth protocols, software compatibility, and regional firmware limitations. For additional hearing aid compatibility information, please refer to Samsung’s official support documentation.
- Camera: 50 MP, f/1.8, (wide), 1/2.76", 0.64µm, AF | 50 MP, f/1.8, (wide), 1/2.76", 0.64µm, AF | 2 MP, f/2.4, (macro). Battery: 5000 mAh, non-removable | A power adapter is NOT included.
Choose the right workflow
| Your goal | What to do | Key consideration |
|---|---|---|
| Save an existing OneDrive photo or video on your phone | Download it from the OneDrive app | Bulk downloads are limited by available device storage. |
| Keep new camera photos uploading to the cloud | Enable Camera backup in the OneDrive app | This does not restore the old two-way Gallery sync. |
| Back up Gallery media to Samsung Cloud | Not supported in Samsung Cloud device backups | Samsung says Gallery photos and videos are excluded. |
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