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Relay Memory and Failed Support Steps: What the Docs Actually Promise

Relay can retain session context and lets users update memory. Its documented no-repeat behavior is limited to unchanged failed gates in autonomous runs.

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Relay documents editable memory, resumable sessions, and a specific retry rule for autonomous gates—but it does not document a general system that remembers failed support recommendations and prevents them from recurring. The distinction matters: saved context can help a session continue, while the no-repeat behavior applies only to an unchanged failed gate in an autonomous run.

What Relay documents about memory

Relay’s documentation describes /memory (also /refine) as a command for updating what Relay remembers, including notes, skills, and subagents. This is user-editable memory. The documentation does not specify that Relay automatically records failed support steps or uses such a record to suppress the same recommendation in future conversations.

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Three separate ways context can carry forward

Mechanism What the documentation says What it does not establish
Memory command You can update what Relay remembers, including notes, skills, and subagents. Automatic tracking of failed support steps or a guarantee against repeating advice.
Saved session Relay automatically saves sessions as flat JSONL files under ~/.relay/agent/sessions/; you can continue or resume a session. The --no-session option disables saving. That session history itself prevents Relay from repeating a failed recommendation.
Autonomous gate handling For configured gates, Relay passes bounded command output from a failed gate to the next continuation and avoids rerunning an unchanged failed gate. A rule covering every support conversation, tool call, or troubleshooting step.

These mechanisms solve different problems. Memory is something you can refine; a saved session retains session data for continuation; autonomous gate handling is a narrower retry behavior tied to configured gates.

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How the documented gate retry behavior works

Relay’s usage guide says: “A failed gate supplies bounded command output to the next continuation so the agent can repair it; Relay avoids rerunning an unchanged failed gate and advances its attempt count instead.” In practical terms, the failure output is made available to a continuation, and Relay does not simply rerun that same unchanged gate. The documentation describes the output as bounded; it does not specify its full contents or how long it is retained.

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This is not a general “learn from every failure” promise. The documented rule concerns autonomous runs with configured gates. It should not be extended to ordinary support exchanges, arbitrary tool calls, or recommendations made during troubleshooting.

Can Relay resume after a failed step?

A saved session can be continued or resumed, so the conversation may carry forward as session context. That is distinct from proof that Relay will recognize and avoid every previously unsuccessful step. If you need a durable reminder about a failed approach, the documented option is to update Relay’s memory yourself; the documentation does not say that this automatically creates a failure record.

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What an autonomous limit means

If an autonomous run reaches its configured limit and stops, that means continuation has stopped—not that the task succeeded. A gate-specific retry rule can prevent an unchanged failure from being rerun, but it does not turn a stopped run into a successful one.

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