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PS5 Discord Audio: Lower Game Sound Without Muting Everything

Adjust Audio Balance on the active Discord voice chat card to change the mix of Discord voices and other PS5 audio. For a game’s own voice channel, disable Game Chat Audio instead.
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To make game audio quieter during a PS5 Discord call, open the Control Center, select the active Discord voice chat card, and adjust Audio Balance. It changes the relative level of Discord voices and other console audio; PlayStation does not guarantee that it can completely mute either source on every setup.

If you mean people talking in a game’s own voice channel, use Disable Game Chat Audio instead. That silences game chat—not the game’s music or sound effects.

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Adjust game audio against Discord voices

  1. While the Discord call is active, press the PS button to open the Control Center.
  2. Select the Discord voice chat card.
  3. Choose Audio Balance and adjust the mix between Discord voice chat and other audio on the console.

PlayStation describes the control as: “Adjust the audio balance between the voice chat and other audio on your console.” Use it to make one side of the mix less prominent; the documented guidance does not promise a complete mute for either source in every configuration. PlayStation’s Discord voice chat instructions provide the official steps.

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Turn off a game’s own voice chat

If the unwanted sound is other players speaking through the game’s voice channel, open Control Center > Sound > Disable Game Chat Audio. This setting applies to game-chat audio only. Game sound effects and music remain separate and are not silenced by this toggle. PlayStation’s PS5 voice chat guidance explains the setting.

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Choose the right control for the sound you want to change

Control What it changes What stays audible
Discord voice chat card > Audio Balance Relative balance between Discord voices and other console audio Other console audio is part of the mix; complete muting is not guaranteed
Discord voice chat card > Mute All Other members of the Discord voice chat Game audio
Control Center > Sound > Disable Game Chat Audio Audio from a game’s own voice chat Game music and sound effects
Controller MUTE button The microphone and sound output to all speakers No speaker output while muted

The controller’s MUTE button is not a selective game-audio control. PlayStation says it mutes the microphone and turns sound output off to all speakers; press it again to restore the prior state. PlayStation’s audio-output instructions describe its behavior.

Change output routing or overall volume

For a device-routing problem or a change to overall headphone or controller-speaker level, use Settings > Sound > Audio Output to select an output device or headphone output. Use Settings > Sound > Volume for headphone or controller-speaker volume. These affect routing or overall level; PlayStation does not describe them as selective game-audio mute controls. Available options vary by device and configuration. See PlayStation’s audio-output guidance.

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Use headset controls only if your model has them

The PlayStation PULSE 3D wireless headset has CHAT/GAME buttons to adjust relative chat and game audio volume. Pressing both buttons together resets the relative level. This is specific to that headset model, not a requirement for PS5 Discord voice chat and not evidence that other headsets have the same controls. PlayStation’s PULSE 3D manual covers those buttons.

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If a menu label looks different

Menu labels can vary by language, device configuration, and future system software. If the wording or location differs, check the current labels on your PS5 and use the control that matches the sound source: Discord voices, the game’s voice channel, or game music and effects. PlayStation’s documentation checked on October 7, 2026, confirms the controls above.

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