Start with these four checks: confirm power, reconnect the mouse using its actual connection method, reduce wireless interference, then test it on another computer. The right steps depend on whether your Logitech mouse is wired, uses a USB receiver, or connects over Bluetooth, and on the specific model.
1. Check the mouse’s power
Make sure the mouse is switched on. If it has a rechargeable battery, charge it. If it uses replaceable batteries, try fresh cells of the type specified for your model; Logitech notes that low battery can cause a wireless connection to fail. Battery types and power designs differ, so don’t assume every mouse takes AA batteries. See Logitech’s connection guidance.
As an Amazon Associate I earn from qualifying purchases.
2. Check how the mouse connects
If it uses a USB receiver
Unplug the receiver and reconnect it directly to a working USB port on the computer. During troubleshooting, bypass hubs and KVM switches, and try another port. If it is plugged into a USB 3.0 port, Logitech also suggests testing a USB 2.0 port. Its general connection guidance covers these checks.
Do these 3 things before closing this tab:
1Repair Windows errors before they cause bigger problems2Scan for outdated or missing drivers - takes under a minute3Clear out junk files and repair common Windows errorsIf the computer still does not recognize the receiver, Logitech’s receiver troubleshooting recommends checking recognition in Device Manager, trying a direct port and another computer, and examining the receiver.
#1 Best Overall
- Your hand can relax in comfort hour after hour with this ergonomically designed mouse. Its contoured shape with soft rubber grips, gently curved sides and broad palm area give you the support you need for effortless control all day long.
- You’ve got the control to do more, faster. Flipping through photo albums and Web pages is a breeze, especially for right-handers—with three standard buttons plus Back/Forward buttons that you can also program to switch applications, go full screen and more. And side-to-side scrolling plus zoom gives you the power to scroll horizontally and vertically through your music library, maps and Facebook feeds, and zoom in and out of photos and budget spreadsheets with a click.* * Requires Logitech SetPoint software (Windows) or Logitech Control Center software (Mac OS X)
- Two years of battery life practically eliminates the need to replace batteries. ** The On/Off switch helps conserve power, smart sleep mode extends battery life and an indicator light eliminates surprises. ** Battery life may vary based on user and computing conditions.
- The tiny Logitech Unifying receiver stays in your laptop. There’s no need to unplug it when you move around, so there’s less worry of it being lost. And you can easily add compatible wireless mice and keyboards to the same wireless receiver.
If it connects over Bluetooth
Turn on the mouse and use the pairing control specified for that model. Then select it in your computer’s Bluetooth settings. The precise menus differ between Windows and macOS versions; if pairing will not start, check the model’s documentation. Logitech’s pairing instructions describe the general process.
If it is wired
Reconnect the cable and try a different computer USB port. If the mouse still does not respond, continue to the distance and second-computer checks only if they apply to your setup; they are intended for wireless connections.
Rank #2
- Compact Mouse: With a comfortable and contoured shape, this Logitech ambidextrous wireless mouse feels great in either right or left hand and is far superior to a touchpad
- Durable and Reliable: This USB wireless mouse features a line-by-line scroll wheel, up to 1 year of battery life (2) thanks to a smart sleep mode function, and comes with the included AA battery
- Universal Compatibility: Your Logitech mouse works with your Windows PC, Mac, or laptop, so no matter what type of computer you own today or buy tomorrow your mouse will be compatible
- Plug and Play Simplicity: Just plug in the tiny nano USB receiver and start working in seconds with a strong, reliable connection to your wireless computer mouse up to 33 feet / 10 m (5)
- Better than touchpad: Get more done by adding M185 to your laptop; according to a recent study, laptop users who chose this mouse over a touchpad were 50% more productive (3) and worked 30% faster (4)
3. Reduce distance and wireless interference
For a wireless mouse, move it closer to its receiver or host computer. While testing, move other electrical or wireless devices away from the connection path. Logitech lists devices including wireless speakers, monitors, phones, and computer power supplies as possible sources of interference in its connection guidance.
For the M280, M320, and M275 models specifically, Logitech suggests keeping other electrical devices at least 8 inches (20 cm) away. That distance is model-specific guidance, not a universal guarantee for every mouse; see the M280/M320/M275 troubleshooting page.
Rank #3
- The next-generation optical HERO sensor delivers incredible performance and up to 10x the power efficiency over previous generations, with 400 IPS precision and up to 12,000 DPI sensitivity
- Ultra-fast LIGHTSPEED wireless technology gives you a lag-free gaming experience, delivering incredible responsiveness and reliability with 1 ms report rate for competition-level performance
- G305 wireless mouse boasts an incredible 250 hours of continuous gameplay on just 1 AA battery; switch to Endurance mode via Logitech G HUB software and extend battery life up to 9 months
- Wireless does not have to mean heavy, G305 lightweight mouse provides high maneuverability coming in at only 3.4 oz thanks to efficient lightweight mechanical design and ultra-efficient battery usage
- The durable, compact design with built-in nano receiver storage makes G305 not just a great portable desktop mouse, but also a great laptop travel companion, use with a gaming laptop and play anywhere
4. Test the mouse on another computer
If one is available, connect the mouse to a second computer. Logitech recommends this test in its mouse connection troubleshooting. If it works there, focus on the original computer’s USB port, Bluetooth settings, or platform configuration. If it remains unrecognized, the problem may persist across devices; this test narrows the possibilities but does not by itself identify the failed component.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.When to investigate the receiver or model further
Logitech mice can use 2.4 GHz USB receivers, Unifying receivers, or Logi Bolt. Identify the receiver by its model number or printed logo before attempting pairing or replacement. These receiver technologies are not interchangeable, and a replacement must be compatible with the exact mouse model. Logitech’s receiver pairing and troubleshooting page provides more detail.
Rank #4
- Click more. Scroll more. Do more. Logitech Marathon Mouse M705 uses far less power than comparable wireless mice from other companies. That means you can go up to three full years between battery changes.*
- Hyper-fast scrolling lets you fly through long documents and Web pages with a single spin of a nearly frictionless metal scroll wheel.
- The sculpted, right-hand shape guides your hand to a naturally comfortable position and places customizable control within your reach. Two thumb buttons lets you move quickly between Web pages.**
- The tiny Logitech Unifying receiver stays in your laptop. There's no need to unplug it when you move around, so there's less worry of it being broken or lost. And you can easily add compatible wireless mice and keyboards to the same wireless receiver.
- Laser grade tracking delivers smooth, responsive, precise cursor control on surfaces that cause problems for standard optical mice, such as polished or wood-grain tables.***
For supported devices, Logitech recommends Logi Options+; its older Connection Utility is no longer supported or maintained. Check the product-specific support page for current instructions rather than relying on legacy utility steps.
What’s actually slowing this PC down?
Pick the symptom - the matching free tool is one click away.
Quick Recap
Best Value
- Easy Navigation, Precise Control: Logitech M317 wireless mouse features line-by-line scrolling and smooth optical tracking for accurate cursor control on most surfaces
- Long-lasting Battery Life: This cordless computer mouse can last for a whole year without having to change the batteries (1)
- Comfortable, Compact Design: With soft rubber grips and contoured shape, this computer mouse feels comfortable in either your right or left hand
- Plug and Play Simplicity: Just plug the USB receiver into your laptop or PC and start working in seconds; the receiver provides a strong, reliable wireless connection within up to 33 feet (3)
- Versatile and Compact: This small and portable external mouse is compatible with Windows, macOS, Chrome OS and Linux, and the compact size and shape fits easily in your laptop case or in a bag
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
